Smou Status
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problems reported in the last 24 hours
Summary of Smou Problems 😠👌🔥
- impossible to sign up for the service
- developer doesn’t think it’s important to notify you of that until you’ve downloaded the app, filled in your details, added your passport, verified your email, and then returned to the app to “activate the bicing service”
- told it’s impossible to use a passport to rent bikes and to literally call Barcelona
- customer service is a joke and 99% sure its an automated reply every time
- usually have to walk to 4 stations and won’t find bikes
1 Reported Issues: 😵🆘🛟🚨📢
First the App tells me that my user or password is incorrect. When I ask for an e-mail to reset my password, the App says an e-mail has been successfully sent but I never receive an e-mail for resetting. I have checked spam folder etc. Just doesn’t work. Probably on vacation!!!
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Common Smou Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Smou app on iOS and Android devices. Solve all Smou app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ajuntament de Barcelona, developers of Smou.
Verified email ✔✔
E-Mail: mobil@bcn.cat
Website: 🌍 Visit Smou Website
Privacy Policy: https://www.smou.cat/avis-legal-i-privacitat
Developer: Ajuntament de Barcelona
Move around Barcelona with Bicing, pay the parking meter from your mobile, access the B:SM Car Parks with the automatic number plate recognition system and pay with a 30% off through Smou , recharge your electric vehicle, locate shared mobility vehicles in Barcelona, consult public transport information and plan your journeys with this app. - Bicing: plan your route, reserve bikes and take them with this app. You can also locate and reserve the charging points in advance. - Shared mobility vehicles: locate and check the availability of all motorbike sharing, bike sharing and car sharing services in the city. - Public transport: check the timetables, stops and stations of Metro, Bus, TRAM, Ferrocarrils and Rodalies. - How to get there: functionality with which you can see the different itinerary options, with the different means of transport and the duration of each route. So you can choose the one that most interests you. - Location, information and availability of car parks in Barcelona. - Location of Endolla Barcelona electric vehicle charging points. - Location of Metro, Bus, TRAM, Ferrocarrils and Rodalies stops and stations. - Shared mobility vehicles: motorbike sharing, bike sharing and car sharing. You can use it in Barcelona, Badalona, Castelledefels, El Prat de Llobregat, Esplugues de Llobregat, L’Hospitalet de Llobregat, Montgat, Sant Boi de Llobregat, Santa Coloma de Gramenet, Sant Joan Despí and Sant Just Desvern. - Parking via app: access the B:SM car parks with the automatic number plate recognition system, without having to take a paper ticket. Also, just for paying through Smou , you save 30% off the price! - Endolla Barcelona: recharge your electric vehicle from your mobile phone. Also, with this app you’ll be able to see how many bikes there are in the station and whether they are electric or mechanical. - Parking meter: Pay for regulated on-street parking quickly, comfortably and without waiting. You pay only for the time you use it, without extra costs and without having to go to the parking meter. There’s no need to go to the tickets machine, you can pay for your stay with your mobile phone! The this app app is constantly evolving and will include new services to suit your needs.
