Contact YourDoctors Support

This app is a scam. I used this app based on some fake reviews I read here in the App Store and online and the fact that I have used a real online doctor app before. Now, as for the SCAM? First…You’ll notice when you speak to a “doctor” that they literally just give you a copy and paste of what your problems could be from WebMD’s website. After that, they’ll say they’ll give you a prescription for your needs. Mine happened to be $19. They asked for which pharmacy I’d like to receive my meds at, and proof (picture) of my ID. Then, they’ll send a link (this link will have no actual proof of anything just a link for standard payment) once paid, I didn’t receive any follow up about my meds. I waited 24hrs and went to cvs to get it and nothing was there. I contacted a doctor via the app again, and they said I should receive an email when it’s been sent to the pharmacy. After 3 days of back and fourth with CVS (mind you, the free trial is 3 days) it was confirmed that no prescription was sent. Nor was one on the way. They also confirmed that doctors nor hospitals can verify when you’re prescription is ready for pick up. Only the actual pharmacy can do that. In short? Save your time, headache, and overall money. I’d give zero stars if I could.

I was originally planning on making this a 5-star review, unfortunately I am here forced to produce a 1-star review. I had used the free trial they offer to consult with a doctor when I had been sick for awhile and couldn’t get ahold of my primary physician for another couple days. I spoke with Dr. Ashia Maheen about some gastrointestinal issues I was experiencing at the time and she offered the same advice that the internet provided (what else could she really do to be honest). She wanted to schedule a follow-up with me a few days later, however I explained that I would no longer have access to my trial at that time. She assured me that she would start the chat for the follow-up appointment. I was satisfied with our conversation and happy to hear she was willing to have a follow up with me without making me pay. She suggested I produce a 5-star review for her service which I would have been willing to do if the follow up had happened. When it came time for my follow up appointment I never received a message from her. I feel like I was played to give the app a 5-star review by being promised an appointment that was never going to happen.

Do NOT use unless you’d like a rude doctor who doesn’t listen to what you have to say. If I had followed the “doctor’s” advice, I could be dead right now. Downloaded this app as I had been having stomach issues for well over a week, to include pain near my belly button and lower abdomen. I was hesitant to try to schedule an appointment with my regular doctor due to the current pandemic. The doctor that I chatted with insisted that I had a case of the stomach flu. Did not bother to read that I had been experiencing the issues for over a week, which is beyond the duration of a stomach flu. I ended the chat when I realized that she was too dense to actually listen to what I was saying. I emailed my real doctor to see if I should come in or wait it out. He called me immediately and told me to go to the ER ASAP. Turns out that I had appendicitis and that my appendix was ready to rupture. I was prepped for emergency surgery and had the appendix removed. If I had listened to the “doctor” on this app, my appendix would have ruptured and I could have died.