NEOU Status

Last Updated on 2025-01-22 by NeoU

I have a problem with NEOU

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User reports:
No current problems

- Does not work/open on laptop

- Does not connect to Samsung Smart TV from iPhone

- New update is overload on all devices

- Drains battery and computer starts overheating

- No volume controls

- Trainers are for the most part certified, but creative team has intelligence of 6 year olds

- Private Facebook group is only option to talk to trainers

Jennifer Fatkin 2023-09-29

It's not recognizing that I did the workout. And workout does not show up in history.

Showing 1-1 of 1 reported issues:

Common NEOU Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve NEOU network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the NEOU App
1. On android, goto Settings » NEOU » click [Force Stop]

Clear NEOU App Cache and Data:
1. On android, goto Settings » Apps » NEOU » Storage » click [Clear Data] option. This clears both data and cache.
2. restart NEOU.

On android, goto Settings » Apps or Manage Apps tab.
Click NEOU » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto NEOU » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch NEOU