hkk Service-App Status

Last Updated on 2025-03-20 by hkk Krankenkasse

I have a problem with hkk Service-App

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⚠️ Most reported problems ⚠️

Not working

40.0%

32.0%

Connection

24.0%

Crashes

4.0%

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Common hkk Service-App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve hkk Service-App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the hkk Service-App App
1. On android, goto Settings » hkk Service-App » click [Force Stop]

Clear hkk Service-App App Cache and Data:
1. On android, goto Settings » Apps » hkk Service-App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart hkk Service-App.

On android, goto Settings » Apps or Manage Apps tab.
Click hkk Service-App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto hkk Service-App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch hkk Service-App

E-Mail: app@hkk.de

Website: 🌍 Visit hkk Service-App Website

Privacy Policy: https://www.hkk.de/datenschutz/

Developer: hkk Krankenkasse

May 28, 2025, 10:24 AM
a user from Syke, Germany reported problems with hkk Service-App : Not working
May 24, 2025, 10:27 AM
a user from Forchheim, Germany reported problems with hkk Service-App : Login
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