hkk Service-App Status

Last Updated on 2026-05-18 by hkk Krankenkasse

I have a problem with hkk Service-App

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Most reported problems

57.1%

Not working

28.6%

Connection

9.5%

Crashes

4.8%

Common hkk Service-App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve hkk Service-App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the hkk Service-App App
1. On android, goto Settings » hkk Service-App » click [Force Stop]

Clear hkk Service-App App Cache and Data:
1. On android, goto Settings » Apps » hkk Service-App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart hkk Service-App.

On android, goto Settings » Apps or Manage Apps tab.
Click hkk Service-App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto hkk Service-App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch hkk Service-App

E-Mail: [email protected]

Website: 🌍 Visit hkk Service-App Website

Privacy Policy: https://www.hkk.de/datenschutz/

Developer: hkk Krankenkasse

Jun 24, 2026, 11:10 AM
a AndroidOS user from Dresden, Germany reported problems with hkk Service-App : Login
Jun 23, 2026, 05:43 PM
a AndroidOS user from Lich, Germany reported problems with hkk Service-App : Login
Jun 03, 2026, 12:13 PM
a Windows user from Ottersberg, Germany reported problems with hkk Service-App : Login
May 06, 2026, 10:00 AM
a AndroidOS user from Deggendorf, Germany reported problems with hkk Service-App : Not working
Apr 24, 2026, 11:30 AM
a iOS user from Henstedt-Ulzburg Municipality, Germany reported problems with hkk Service-App : Not working
Apr 15, 2026, 12:59 PM
a Windows user from Frankfurt am Main, Germany reported problems with hkk Service-App : Login
Jan 12, 2026, 10:03 AM
a Windows user from Bremen, Germany reported problems with hkk Service-App : Login
Jan 10, 2026, 02:27 PM
a Windows user from Frankfurt am Main, Germany reported problems with hkk Service-App : Login
Oct 01, 2025, 04:54 PM
a iOS user from Saalfeld, Germany reported problems with hkk Service-App : Login
Sep 20, 2025, 01:42 PM
a Mac user from Mainz, Germany reported problems with hkk Service-App : Not working
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