NEOU: Fitness & Exercise App Reviews

NEOU: Fitness & Exercise App Reviews

Published by on 2023-11-03

🏷️ About: The NEOU Fitness app offers at-home and on-the-go fitness with live and on-demand classes from 100+ world-class instructors and fitness studios. The app offers a free trial for new members and features various class types, including Bootcamp/HIT, Dance, Toning & Sculpting, Yoga, Core, Strength, Stretching & Recovery, Pilates, Barre, Boxing & Kickboxing, Meditation & Breathing, Nutrition, Running, and Machine Cardio. The app is available on iPhone, iPad, Apple TV, Roku, and Amazon Fire TV, and offers real-time heart rate monitoring with Health App + Apple Watch.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
72.0%

😎👌🔥 Positive experience
14.3%

🙄💅🫥 Neutral
13.7%

~ from Justuseapp.com NLP analysis of 1,795 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- NeoU app helps me get my workouts in while on the go traveling

- Live stream videos help motivate me to get my workout in

- Works on phone and iPad

- Has many different workouts to choose from

- Diverse coaches and current music

- Can do any number of workouts or stretches depending on time and energy levels



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

New Update

2022-05-21

The new update is overload on all of my devices. I constantly get an alert on my Mac saying “this website is using significant memory. Closing it may improve responsiveness of your Mac”. Therefore, it drains my battery and my computer starts overheating, which doesn’t happen with any other website. I tried using a lower quality video playback with their settings control, and still had this issue.
There used to be volume controls so I could lower/raise the volume and listen to my own music at the same time. This is now gone. I can no longer minimize/half screen the workout without completely stopping the workout.
I can no longer log into NEOU on my phone OR iPad, I sat there waiting for a solid 5 minutes multiple times while the screen “loaded” indefinitely.
The updated home page is aesthetically pleasing, but too much is going on and I think that’s why so much has gone wrong. I used to love NEOU, and recommended it to all my friends, and now I can barely stand to use it.

Forget it if you’re a beginner

2022-06-22

It doesn’t matter that their trainers are for the most part certified to my liking, because I am under the strong impression that the members of their creative team have the intelligence of 6 year olds. When I asked for a basic beginner body weight concept, they instead introduced a beginner boot camp playlist. Body weight basics means no boot camp elements, this app.

Not helping their cause is the reality that if you want to talk to the trainers, their private Facebook group is your only option. That’s something I’m not willing to do because my experience with Facebook groups is that they are toxic and you will not get the one-to-one attention you need. They are going to have to find a way to make private coaching available in-app, because right now you’re paying about 2.5x times too much money for the level of guidance you get.

If you’re a beginner, you’re throwing your money away on NEOU. Period.

ZERO Free Content, Despite Reviews

2022-07-23

With so many reviews raving about free content, I was excited to try NEOU. I figured there would be a free class in every category (there isn’t), or a select number of free classes per month (there aren’t), or some 10-15 minute free classes to check out before buying into the 45 minutes ones (not a chance). Maybe I can watch just the live classes, at least? NO. So, the reviews are clearly fake, but I thought at least there would be free 5 minute previews showing what the classes were like... something to entice me into buying. Nope!! I got ONE preview. 15 seconds of spoken intro and 15 seconds of ONE little warm up move. EVERY OTHER THING I CLICKED ON ON THE ENTIRE APP said I had to pay the subscription fee to watch it. That’s the extent of the free content. No idea what they paid for those 5-star reviews, but it’s a serious bait and switch.

Bad Dance Timing!!!

2022-08-24

I am so frustrated!!! I paid for the six month subscription because they had so many “dance” centered work out videos. However, more than half of them don’t even go with the music!!! (Meaning the rhythm, and timing is all off). This is incredibly frustrating when you are trying to be motivated to work out and get your groove on. At first I thought (unfortunately) that their class leaders had no rhythm. However, after doing a little more research it seems that maybe they don’t have music rights (or lost music rights) to some of the class songs, and sloppily dubbed other songs over. I noticed this specifically in a JJ dance video where the teacher specifically taught a combo to the words of a Cardi B song (I got dollars, I got chains) and then something totally different played (while the teacher was saying the lyrics to the other song) and it did not even come close to matching the timing.

I realize as a dance teacher myself, that music companies can be pretty difficult about music rights in public videos, but as a large fitness company, that I have to pay a subscription to, they should be more vigilant at making sure the quality of their videos are high, and not sloppily done with music dubbed over without even making sure the rhythms match.

Still in my first week of the 14 day trial, and almost certain I will be cancelling my subscription.

Good Content, Platform Needs Work

2022-09-25

As a group fitness enthusiast, it’s really hard for me to find at home workout that compares to being studio or gym. There is a wide variety of instructors and concepts on this app that I’ve been able to find classes that give me a good workout and don’t cause me to roll my eyes on being overly cheesy.

However, I haven’t been able to really use NEOU in some time because with each new update, NEOU seems to get glitchier and glitchier. On my Firestick, the menu gets cut off and every time I try to do a basic search, I get kicked out of NEOU or the screen freezes. The last few times I attempted to stream through Chrome Cast, the video either takes a few minutes to load or just gives me the spinning wheel of death. When I’m short on time and trying to fit in a quick 20-30 minute workout, the last thing I want is to struggle for 10 minutes to figure out how to get a video to play.

At least it’s inexpensive

2022-10-26

I’m glad this isn’t particularly expensive because the offerings aren’t great (but a decent substitute while I’m being forced to work out at home). The most frustrating thing is that most of the classes I’ve tried are mislabeled (a lot of “no equipment needed” classes actually do require weights). And a lot of classes claim to be 45 minutes but are actually only 30 something minutes (sorry, but it makes a difference). Today I took a class that was supposed to be a 60 minute HIIT classes but ended up being about 40 minutes of work and FIFTEEN MINUTES of the coach giving a motivational speech at the end about intentions. It was a huge waste of time.

Like I said, this will do until I can go back to a real gym, and fortunately it’s not too expensive to keep the subscription for awhile.

Not a fan of workout apps, but great!

2022-11-27

I was offered a two-month free trial of NEOU and I was a bit hesitant because I’m not a fan of workout apps or even videos because I find that they’re hard to align with during workouts... however, NEOU is easy to navigate, the instructors are friendly, easy to manage and stay in routine with the instructors and they even send emails to keep you up to date with live videos and what not! Would highly recommend!

I want to love this but..

2022-12-28

The navigation on Apple TV is awful. Purely awful. You can’t see where the cursor is at, it seems overly sensitive, and sometimes to get out of NEOU takes like 50 clicks. This is recent too - when I first downloaded NEOU back in April it was not this bad, but an updated a long the way has barely made it useable.
Classes are good, and there’s variety, but they don’t seem to invest in a lot of their trainers, especially recently - they bring new ones on then it seems like they fall off after 5 classes or so and I can’t find them again.

Good variety

2023-01-29

I didn’t actually think I’d keep ANOTHER fitness app after my trial ended, but I can’t give this one up! I love being able to take more specialized classes like barre, Pilates, boxing, and even try out dance (not my forte) where the moves are hard to describe verbally from the comfort of my apartment while still having visual cues. For strength, boot camp, etc, I find it easier to be in a gym with all the equipment, but it’s great having this endless variety with quality. I’ve started exploring the recovery classes too and love them.

Best Workout app

2023-03-02

I’ve always enjoy taking different exercise classes, but I also have a habit of getting bored easily. NEOU allows me to enjoy dance classes (which are 🔥), kickboxing, kettlebell workouts, yoga, and more. NEOU allows you to see the length of the workout and gives a short detail of the workout which helps to make a decision about video to select. I’ve recommended NEOU to a lot of my coworkers and they all have enjoyed it. Try the week free trial, if you don’t like it then cancel but I’m pretty sure you will love it. 👍🏾

SHOCKING

2023-03-31

I got NEOU several weeks ago and I kept putting off thinking how can I get an actual good workout from an app. Until the past week
O. M. G!!!! I have never been so wrong!!!!! I have done the night time meditation and I have never slept better! I have done 20 minute and 45 minutes work outs!!! Just last night I did a 20 minute work out and I was dropping in sweat it was so amazing to get an sweat while at home! I didn’t have to pay for a sitter or a gym membership. I literally put my little one to sleep and got the best workout!!! Can’t wait to work out tonight ♥️♥️♥️♥️♥️

Love NEOU!!

2023-05-02

I can’t say enough good things about NEOU. There are so many different workouts and great trainers. Sometimes I have a hard time deciding bc there are so many great ones. I like that i can choose my instructor, and then I can choose which workout and for how long. This is the first app for workouts that I’ve had that offers mobility! I get to do this from my living room. So no babysitting for me to worry about! I can’t imagine how much it would cost If I took these professional classes in a studio. I tell everyone I know who is nervous about joining a gym to try it. Keep it up!!

Best app I’ve used for exercising

2023-06-02

I’ve never done or been more focused with my workouts than during quarantine and COVID. NEOU has helped me fall in love with working out again, enjoying it and put my health as top priority. The trainers are amazing, their concepts are so incredible that in a day you can do a 30min hit class and then finish it up with some relaxing Pilates. Highly recommend it to ANYONE regardless of your level! Favorite concepts are push and forzag! These guys absolutely kill it. I’m in love; best purchase I’ve made since quarantine for sure

Versatile and motivating!

2023-07-04

I stumbled upon NEOU through a promotional free trial advertised by my gym. I figured, why not, and was hooked in no time! They have workout videos for just about anyone, from yoga, to kickboxing, to dance. The instructors are great - they really get you pumped up, as if you’re right there with them. I know personally I struggle with self-discipline, so on days I can’t make it to the gym, it feels good to be able to work out in a class-like environment to really hold myself accountable. I very much recommend NEOU for at-home, butt-kicking workouts.

Amazing!!!

2023-08-04

I am not a person who is in shape anymore. But NEOU I will be soon. As a mom of two gym time is hard to come by. This Is amazing because it’ll actually cast to your smart TV. Which really does help in the whole home gym thing. Also no matter what your mood is there is a class for you. No matter what your stage in fitness is there is a class for you. I would love and recommend NEOU to anyone whether you’re just starting out getting in shape, trying to get back in shape, or already in shape and just looking to add something more this is the one for you

My favorite workout app - easy, accessible, engaging!

2023-09-05

From a development / design perspective, I haven’t seen an app this user friendly in a loooong time. It’s extremely easy to navigate and most importantly, I love the workouts and teachers (Elissa’s my personal fav). Whether it’s a quick morning stretch, a mental pick me up, a 30 min cardio boost or a delicious yoga flow to wind down - there’s something for any mood I’m in, and hundreds of options depending on my time constraints as well. Thanks this app for making working out so accessible for me! Ps - I’m obsessed with the backdrop colors in the studio - they brighten my days!!

Time is on my side...

2023-10-07

I can do any number of workouts or stretches depending on the time I have available or how my energy levels are. Kettlebells, barre, Pilates, HIIT, yoga, stretching and more. Sometimes I only have time for a quick arm work out with ADF, sometimes I feel like sweating and swinging my Kettlebell with Lacey Lazoff. Other nights after working 10 hours I want to have 15 minutes of hip opening with Blake of BASE. Anything is possible with NEOU and I love it. Starting a workout isn’t so daunting when you can begin by committing to 15 or 20 minutes and build from there by tacking on additional classes if it suits you. LOVE NEOU.

Won’t connect to my television/ update

2023-11-07

Update: customer service responded immediately 👍it works on appletv, rokutv, and firetv. My son has a roku tv but his room and that tv are smaller. For now I just have to take my laptop in my living room 🙄🤷‍♀️.Anywho I love the DIVERSE coaches and current music. I love NEOU worth every penny. 🤩

I have a 65in samsung smart tv and for some reason NEOU will not connect to my tv from my iPhone when I push the screen button...😤😤that is the only reason I’m giving NEOU one star...I’m bummed I won’t be able to workout on a bigger screen...I tried to go to the website from my tv and login but when I select a video it says “something went wrong” 🙄🙄😤

Using NeoU in the Go

2023-12-09

Having the this app app to help me get my workouts in while on the go traveling, has helped me out so much. Watching the live stream videos has helped motivate me to get my workout in and makes me feel like I’m right there in the class. It works on your phone and your iPad. I tried to set it up on my laptop so I didn’t have to lean my phone against something but unfortunately it doesn’t work/open on your laptop. I highly recommend using NEOU because it has so many different workouts to choose from. Dance, Yoga, Abs, HIIT, and even Boxing. If I don’t have enough time in the day to get it in on my own, I know this app has my back to at least get a solid 30-45 minute sexy sweat sesh in!! Must try it out!

Best Workout App

2024-01-09

After literally years of on and off searching for some kind of exercise program that I could stick to and enjoy, I’ve finally found it in this app. I’m pretty new when it comes to exercising but I have loved the Yoga workouts by Brittany and enjoy the cool down programs they have for me to use after a run. The way NEOU is organized is perfect for me and the cost is so little compared to a gym membership or all the other apps that just don’t fit the bill. Seriously, I love NEOU and recommend it to anyone looking for a new workout experience from the comfort of their own home.

Best Fitness app

2024-11-14

NEOU is simply fantastic! If you are the type of person to get bored with the same workout this is NEOU for you, it’s got live classes, numerous dance fitnesses classes and so many other type of work outs.

I originally got NEOU because I had been wanting to try a Vixen work out class but given my busy schedule I can never make it.

I love that I can do this at home, at the park or even when I’m traveling. I have no excuses to get a work out in. NEOU is a must try!

Best at home work outs!

2024-11-14

I’m a new stay at mom, so I’m constantly trying new and different ways to work out at home. This has by far been the best app for work outs on my own time/schedule at home! The variety makes it so I can try something new every day, and to the level I want/need. Also currently being a stay at home mom, trying to save money has been a must, and the subscription is the most affordable one I have found! 100% would recommend (and have) to friends and family!

Nice alternative to the gym

2024-11-14

I got this app as a 2 month free trial for being a planet fitness member. I honestly loved using it more than the gym. Theres so many programs available that I feel like NEOU is ideal for literally everyone. I specifically liked the fact that a lot of them are broken down by types of music you want to listen to while working out. The instructors also showed different ways to do the specific exercises in case you’re not capable of doing the more advanced ones. This is all around a great app.

Love NEOU!!

2024-11-14

I completely love this this app app for workouts! I love the live workouts and the fact that there is something for every mood and how hard or light you feel like working out on any given day. I enjoy the variety of the Live workouts and if I am not able to make the workout, I always look for it to be uploaded so that I can do it at a better time. No matter what you are looking for - strength, stretching, barre, kettlebells, core, cardio, long workouts or short workouts, you can find it in NEOU.

Yanelis Oro
2021-01-26

I want my money back you show 7 DAYS TRIALS and you charge the same day if I don't like it you just keep my money thieves



Is NEOU Safe? 🤗🙏


No. NEOU: Fitness & Exercise App does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,795 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for NEOU Is 16.6/100.


Is NEOU Legit? 💯


No. NEOU: Fitness & Exercise App does not seem legit based on our analysis. This conclusion was arrived at by running over 1,795 NEOU: Fitness & Exercise App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NEOU Is 32.5/100..


Is NEOU: Fitness & Exercise App not working? 🚨


NEOU: Fitness & Exercise App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Monthly Membership $7.99
Month To Month $14.99
Annual unlimited access $49.99
Monthly Membership $4.99
Monthly Membership $12.99
Annual unlimited access $59.99
Annual unlimited access $79.99
Yearly Plan $99.99
Annual unlimited access $34.99
Annual Membership $79.99


How was your experience with NEOU: Fitness & Exercise App? Post a Review




Features

- Guided programs & challenges

- Classes for all levels and preferences

- Track progress and achievements

- Personalized recommendations

- In-app messages to stay connected with instructors and concepts

- Download classes for offline use

- Monthly and annual subscriptions available

- Payment charged to iTunes Account at confirmation of purchase

- Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period

- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase

- Terms of Use and Privacy Policy available on the app.

  Customer Service/Support
Developer:
NeoU

Contact e-Mail:

Website: