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The new update is overload on all of my devices. I constantly get an alert on my Mac saying “this website is using significant memory. Closing it may improve responsiveness of your Mac”. Therefore, it drains my battery and my computer starts overheating, which doesn’t happen with any other website. I tried using a lower quality video playback with their settings control, and still had this issue. There used to be volume controls so I could lower/raise the volume and listen to my own music at the same time. This is now gone. I can no longer minimize/half screen the workout without completely stopping the workout. I can no longer log into the app on my phone OR iPad, I sat there waiting for a solid 5 minutes multiple times while the screen “loaded” indefinitely. The updated home page is aesthetically pleasing, but too much is going on and I think that’s why so much has gone wrong. I used to love this app, and recommended it to all my friends, and now I can barely stand to use it.

It doesn’t matter that their trainers are for the most part certified to my liking, because I am under the strong impression that the members of their creative team have the intelligence of 6 year olds. When I asked for a basic beginner body weight concept, they instead introduced a beginner boot camp playlist. Body weight basics means no boot camp elements, NEOU. Not helping their cause is the reality that if you want to talk to the trainers, their private Facebook group is your only option. That’s something I’m not willing to do because my experience with Facebook groups is that they are toxic and you will not get the one-to-one attention you need. They are going to have to find a way to make private coaching available in-app, because right now you’re paying about 2.5x times too much money for the level of guidance you get. If you’re a beginner, you’re throwing your money away on this app. Period.

With so many reviews raving about free content, I was excited to try this app. I figured there would be a free class in every category (there isn’t), or a select number of free classes per month (there aren’t), or some 10-15 minute free classes to check out before buying into the 45 minutes ones (not a chance). Maybe I can watch just the live classes, at least? NO. So, the reviews are clearly fake, but I thought at least there would be free 5 minute previews showing what the classes were like... something to entice me into buying. Nope!! I got ONE preview. 15 seconds of spoken intro and 15 seconds of ONE little warm up move. EVERY OTHER THING I CLICKED ON ON THE ENTIRE APP said I had to pay the subscription fee to watch it. That’s the extent of the free content. No idea what they paid for those 5-star reviews, but it’s a serious bait and switch.