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⚠️ Most reported problems ⚠️

Not working
62.5%

Screen
10.4%

Something else
10.4%

Login
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PS Remote Play Problems 😠👌🔥

-The app is spotty and does not connect

-Can only get the best use on the same network your PS4 is connected to

-Controls are a little hard to adapt to

-Can't play over mobile data on Medium or High quality settings

-Can't connect away from home on iPhone XR and iPad Pro 2020

  5 Reported Issues: 😵🆘🛟🚨📢

Robert Gould
2023-11-19

Won't let me use ps remote play on Nokia 21 plus even though my ps5 is switched on in my house and won't let me connect away from house using another family members internet

Curtis
2023-02-19

App doesn’t open, just opens and then closes immediately. Working on iPhone 14 pro max

Paul Shelbourne
2023-01-16

App will not even open. I click it and it briefly flashes up and crashes.

Joshua Gilbreath
2022-11-01

The app won’t even open.

Trevor Nichols
2022-10-27

I go to open the app and it it doesnt want to open. I'm running off the iphone 12pro max with a 16.1 software. I dont know what the issue is. I have done everything from deleting to restarting and even restoring my iphone.

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Common PS Remote Play Problems & Solutions. Troubleshooting Guide

   


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PlayStation Mobile Inc., developers of PS Remote Play.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit PS Remote Play Website

Privacy Policy: https://www.playstation.com/en-us/legal/terms-of-use/op-privacy-policy/

Developer: PlayStation Mobile Inc.


66.67% Contact Match

Developer: PlayStation Mobile Inc.

E-Mail: [email protected]

Website: 🌍 Visit PS Remote Play Website



About this app

Use PS Remote Play to access your PS5™ or PS4™ wherever you go. • Display the PlayStation®5 or PlayStation®4 screen on your mobile device. • Use the on-screen controller on your mobile device to control your PS5 or PS4. • Connect your DUALSHOCK®4 wireless controller. • Connect your DualSense™ wireless controller to mobile devices with iOS 14. 5 or iPadOS 14. 5 or later installed. • Join voice chats using the mic on your mobile device. • Enter text on your PS5 or PS4 using the keyboard on your mobile device. • Depending on your carrier and network conditions, you may not be able to use Remote Play. • Remote Play uses a lot more data than most video streaming services. Data charges may apply.  For mobile devices with iOS 13 or iPadOS 13 installed, use the on-screen controller to use the PS button and the touch pad function. • PSRemotePlay may not be compatible with some games. • You need to grant PSRemotePlay access to connect to devices on your local network.  If you haven't already, you can do this from the Settings menu on your iOS or iPadOS device. • Your controller may vibrate differently than when playing on your PS5 or PS4 console.