Unistellar Status

Published by Unistellar on 2024-08-07

The Unistellar eVscope : Finally, you will see. Download the Unistellar app to
enjoy your Unistellar eVscope, the first light-amplified user-friendly digital
telescope.

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Common Unistellar Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Unistellar app on iOS and Android devices. Solve all Unistellar app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Unistellar iPhone Issues and Solutions

Unistellar iOS app crashes, not working, errors
Unistellar iOS app network issues
Unistellar on iOS has black/white screen

Unistellar Android App Issues and Solutions

Unistellar has errors/crashing/not working
Unistellar server network connectivity issues
Unistellar has black screen

Unistellar iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Unistellar app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Unistellar app crashes or not working on Iphone (iOS):

Close and restart the Unistellar app on iPhone
Update Unistellar app to the Latest Version for iOS
Uninstall and reinstall Unistellar iPhone app
Update your iPhone to the latest iOS version

Fix Unistellar on iPhone unable to connect to server/internet connection issues::

To resolve Unistellar network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Unistellar black/white screen (blank screen) on iPhone:

Follow the Unistellar iOS app troubleshooting guide Here →

Unistellar Android App Issues and Solutions

Fix Unistellar not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Unistellar app issues:

Force Stop the Unistellar App
1. On android, goto "Settings" » click Unistellar app. » click "Force Stop".

Update Unistellar to the latest version on PlayStore

Clear Unistellar App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Unistellar app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Unistellar.

Fix Unistellar unable to contact server/ Unistellar internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Unistellar » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Unistellar » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Unistellar on android.

Solve Unistellar black/white screens issue on Android:

Follow the Unistellar android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Unistellar, developers of Unistellar.

100% Contact Match

Developer: Unistellar

E-Mail: [email protected]

Website: Visit Unistellar Website

70% Contact Match

Developer: Stellarium Labs

E-Mail: [email protected]

Website: Visit Stellarium Labs Website

About this app

Enjoy Enhanced vision : Observe galaxies, nebulae and comets live in unparalleled crisp and colorful details even from urban areas. Explore the night sky : Choose an object (galaxies, nebulae, star and more) on Unistellar and observe it, live. Download the this app app to enjoy your this app eVscope, the first light-amplified user-friendly digital telescope. The this app eVscope does all the pointing and tracking autonomously. Through Unistellar , you can also set up your sky observation window. Discover outer space like you have never seen it before. The this app eVscope : Finally, you will see. Become a citizen astronomer : In partnership with the SETI Institute, join the first global network of citizen astronomers, observing and contributing to scientific discoveries, from asteroid occultations to exoplanet transits and planetary defense.