myNCDMV app not working? crashes or has problems?

myNCDMV Status

Published by TRANSPORTATION, NORTH CAROLINA DEPARTMENT OF on 2023-12-19

Skip the trip to the DMV and renew your North Carolina vehicles with
myNCDMV. Paper forms? Gone.

I have a problem with myNCDMV

Are you having issues? Select the issue you are having below and provide feedback to myNCDMV.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 3 Comments

By Martin Falls 4 months ago

App crashes after I put in my data for an address change on my license. The screen goes white and doesn’t proceed to billing info.

By Barry V 11 months ago

app crashed. white screen. can't reload. after going to cart

By Tamara Gregg 1 year ago

To try and send me to a page where I need to input my credit card info just to get an answer sounds like a damn scam. I don't trust this site to be legit!

Common dislikes about myNCDMV app

- The app adds to the overall inefficiency of the DMV and can lead to dead ends when trying to update information.

- The bot feature can be frustrating and unhelpful.

- Some users may not want to pay the $3 convenience fee.

Have a Problem with myNCDMV? Report Issue

Common myNCDMV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myNCDMV app on iOS and Android devices. Solve all myNCDMV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myNCDMV iPhone Issues and Solutions

myNCDMV iOS app crashes, not working, errors
myNCDMV iOS app network issues
myNCDMV on iOS has black/white screen

myNCDMV Android App Issues and Solutions

myNCDMV has errors/crashing/not working
myNCDMV server network connectivity issues
myNCDMV has black screen

myNCDMV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myNCDMV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myNCDMV app crashes or not working on Iphone (iOS):

Close and restart the myNCDMV app on iPhone
Update myNCDMV app to the Latest Version for iOS
Uninstall and reinstall myNCDMV iPhone app
Update your iPhone to the latest iOS version

Fix myNCDMV on iPhone unable to connect to server/internet connection issues::

To resolve myNCDMV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myNCDMV black/white screen (blank screen) on iPhone:

Follow the myNCDMV iOS app troubleshooting guide Here →

myNCDMV Android App Issues and Solutions

Fix myNCDMV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myNCDMV app issues:

Force Stop the myNCDMV App
1. On android, goto "Settings" » click myNCDMV app. » click "Force Stop".

Update myNCDMV to the latest version on PlayStore

Clear myNCDMV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myNCDMV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myNCDMV.

Fix myNCDMV unable to contact server/ myNCDMV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myNCDMV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myNCDMV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myNCDMV on android.

Solve myNCDMV black/white screens issue on Android:

Follow the myNCDMV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TRANSPORTATION, NORTH CAROLINA DEPARTMENT OF, developers of myNCDMV.

100% Contact Match

Developer: PayIt

E-Mail: [email protected]

Website: Visit myNCDMV Website

About this app

Download the official app of North Carolina - this app - to renew your vehicle, pay vehicle property tax, order duplicate registration, or order personal/specialized plates---with the help of a friendly chatbot! Skip the trip to the DMV and renew your North Carolina vehicles with this app. Paper forms? Gone. We'll store your receipts, vehicle info, and payment in myNCDMV so you can get back to worrying about things that matter. This take the hassle out of getting the necessary certificates with a click of a button or two. Select order by mail or pick up in the office and get notified when it is ready. this app is offered as a convenience to residents of North Carolina. -Payment receipts store in myNCDMV 's "Wallet" for quick and easy access (are we still using wallet?