DoNotPay Status

Last Updated on 2023-11-28 by joshua browder

I have a problem with DoNotPay

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User reports:
No current problems

- Not explicitly stated that generating a spam-catcher credit card number is an activity to do while on the phone with the actual spammer

- Third party site to have documents notarized charges an additional $30

- Dispute a charge feature only fills out a dispute form that needs to be sent to the bank

- Charged $3 the first day without being able to use services

- Unable to remove credit card information from the app or website

Jane Yarema 2022-03-29

cancel my Diverssupport Bill l don't trust to send my credit card number jsut cancel my subcription

Showing 1-1 of 1 reported issues:

Common DoNotPay Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve DoNotPay network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the DoNotPay App
1. On android, goto Settings » DoNotPay » click [Force Stop]

Clear DoNotPay App Cache and Data:
1. On android, goto Settings » Apps » DoNotPay » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DoNotPay.

On android, goto Settings » Apps or Manage Apps tab.
Click DoNotPay » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DoNotPay » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DoNotPay