Afterpay Status
Published by Afterpay on 2023-12-06 Afterpay lets you buy today, get it straight away and pay in 4 simple bi-weekly
installments.
Our shop directory lets you browse the latest stores and get all
the shopping inspiration you need.
Are you having issues? Select the issue you are having below and provide feedback to Afterpay.
problems reported in the last 24 hours
Reported Issues: 28 Comments
By Caroline Palmer 6 months ago
I use to be able to use my after pay app, it would bring up the card, now it wont bring up the card to purchase instore.
By Candice 8 months ago
AfterPay keeps freezing. I have been unable to add the payment method for hours!
By Candice 8 months ago
AfterPay keeps freezing. I have been unable to add the payment method for hours!
By susan miller 10 months ago
App is continuously freezing and unable to use or check my account, has been going on for a while now I may not use this anymore if it is not fixed
By Jeannetta McElroy 10 months ago
After pay app is always freezing can't use the online stores and barely buy gift cards this has been going on for months
By Robin 10 months ago
App freezes, won't load or allow me to make payments
By Meri 10 months ago
The app loads very very slow, it freezes, you tap on one of the stores and I keep hitting it thinking (did I touch it, did it go through).
By Alicia Hollins 10 months ago
I'm not able to use the Afterpay Plus card anymore. It loads very slowly and then gives me an error essayed that purchase did not go through, before I am given the opportunity to pay using tap icon. I did notice for some reason my source of payment changed to a different card other thsn my primary account in which I setup afterpay plus. So i changed it back to acct 5040 but it still doesn't work. I am current on all payments and membership. So please advise. I love the convenience of Afterpay Plus card. yet.
By anthony williams 11 months ago
App keeps loading forever when I try to make a payment. Even after clearing cache and force closing it never completes loading the next screen.
By Anthony Venabes 11 months ago
My afterpay app keeps freezing and can't do anything and I have heard a lot of people are having problems with it
By KAREN HUBBARD 11 months ago
Afterpay app is not working, running very slow and get a message saying it is not responding. I have uninstalled it and reinstalled and still have the problem. Help!!!!!!!!!
By Maxwell Maguire 11 months ago
App freezing up.Says all paidup (not true !! ) Also says "no active orders".l have 9 active orders.Cant shop online or instore.PLEASE FIX.Regards Max Maguire
By Joel 11 months ago
After Pay app is running very slow. I have Uninstaller and then reinstalled the app to no avail. Please help.
By Cara 11 months ago
What is wrong with the mobile app?? Its not loading or working at all - never had a problem before, I have tried everything to no avail - please help!!
By Margaret Bryceland 1 year ago
Have switched to new IPhone but Wallet will not add my Afterpay Card. Can you help. Thank you.
By Mary 1 year ago
Just doesn't work anymore. I can open it but if I press any buttons like to look at my afterpay it gets stuck loading sometimes indefinitely. It can take a minimum of 2 minutes to load and a maximum of forever as in it never loads and just sort of gets stuck loading. Problems started after a compulsory update a few months back. Have tried uninstalling and reinstalling a few times and have downloaded all new updates to see if there's a fix but there hasn't been. My phone is a Samsung Galaxy Smart Phone and is around 3 years old. Apps should work on this phone.
By Keisha adams 1 year ago
Trying to pay since yesterday they said Try again today still doing the same thing
By Nicole Thomas 1 year ago
the app is telling me that it is time to upgrade and I don't really understand. I have checked my phone and the app for updates and see none. I have a LG K31 android. Does my phone not support this app?
By Nicole 1 year ago
I have a stupid Android phone, I'm an apple/iphone user normally but do 2 unfortunate events, I'm forced 2 use an Android now. Anyway, as soon as u open the afterpay app, it automatically freezes & if u happen 2 go 2 a store from within the app, it lags even more. It's 2023, fix your app already, this is so unprofessional
By Serena Austin 1 year ago
When trying to use afterpay digital card when device is held over the paywave signalling area, it just beeps twice and says check device. Transaction will not go through. Even with no money already owing and use of multiple linked cards. Still does not work.
By Earlene Bedsole 1 year ago
At checkout app keeps freezing up I have tried for an hour.
By cassandra turner 1 year ago
It’s just thinking about completing the transaction.I’ve tried several times over the weekend,finally gave up.No big deal.
By James O'Shaughnessy 1 year ago
I am having 2 problems logging in to Afterpay on my Samsung Smart Phone. 1: The system does not recognise my email address or 2: When it does recognise my email address and password the app just hangs. Up until today, 13.08.2022, I didn't have any such problems. I have done all of the checks my side including checking my internet connection but to no avail. Please assist.
By Dawn Marie Freeman 1 year ago
App Freezes up when trying to complete purchase
By tania 1 year ago
wont open
By Marilyn Leviner 1 year ago
Cant get app to open
By A. Clark 1 year ago
Afterpay crashes when in Jetstar???
By HAZEL ALEXANDER 2 years ago
there seems to be a problem with the connection.
Common dislikes about Afterpay app
- Pain to use
- Payment declined multiple times
- Overdrafted checking account
- Rewards points not registering
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Common Afterpay Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Afterpay app on iOS and Android devices. Solve all Afterpay app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Afterpay, developers of Afterpay.
100% Contact Match
Developer: Afterpay
E-Mail: [email protected]
Website: Visit Afterpay Website
Plus, see an ever expanding list of retailers now accepting this app in stores. • Download & sign up: Afterpay is your key to unlocking our shop directory. • Browse stores & brands: search for your go-to brands, browse to find new favorites and see brands now accepting this app in stores. • Get it now! • Spread the cost: pay the installment straight away - then the remainder every two weeks. Just open Afterpay , see retailers offering Afterapy in stores, and shop confidently knowing how much you are pre-approved to spend. Simply tap to purchase. Our shop directory lets you browse the latest stores and get all the shopping inspiration you need. If you need to be more flexible with your finances, you can change your payment card for future payments - or even pay off any upcoming installments early - all on Afterpay . this app makes spending responsibly so much easier. Pull out your phone and use Afterpay to shop and keep track of all your orders and your payment schedule. Now you can shop in your favorite stores with this app! Use Afterpay to view all your current and past this app orders as well as your payment history. Remember - there’s no fee when you pay on time. • Take control: manage your order and make instant payments when you want! Want it now? Shop on a budget and still get the latest fashion and beauty. We’re adding new stores every week to give you even more choice. The this app app puts you in control of your spending - it’s alway interest-free, and no fees when you pay on time. this app lets you buy today, get it straight away and pay in 4 simple bi-weekly installments. New brands are added weekly! You'll pay 25% up front and the rest over the next six weeks. And, you'll take your purchase home today.
