Afterpay Status
Are you having issues? Select the issue you are having below and provide feedback to Afterpay.
problems reported in the last 24 hours
Summary of Afterpay Problems 😠👌🔥
- Pain to use
- Payment declined multiple times
- Overdrafted checking account
- Rewards points not registering
28 Reported Issues: 😵🆘🛟🚨📢
I use to be able to use my after pay app, it would bring up the card, now it wont bring up the card to purchase instore.
AfterPay keeps freezing. I have been unable to add the payment method for hours!
AfterPay keeps freezing. I have been unable to add the payment method for hours!
App is continuously freezing and unable to use or check my account, has been going on for a while now I may not use this anymore if it is not fixed
After pay app is always freezing can't use the online stores and barely buy gift cards this has been going on for months
App freezes, won't load or allow me to make payments
The app loads very very slow, it freezes, you tap on one of the stores and I keep hitting it thinking (did I touch it, did it go through).
I'm not able to use the Afterpay Plus card anymore. It loads very slowly and then gives me an error essayed that purchase did not go through, before I am given the opportunity to pay using tap icon. I did notice for some reason my source of payment changed to a different card other thsn my primary account in which I setup afterpay plus. So i changed it back to acct 5040 but it still doesn't work. I am current on all payments and membership. So please advise. I love the convenience of Afterpay Plus card. yet.
App keeps loading forever when I try to make a payment. Even after clearing cache and force closing it never completes loading the next screen.
My afterpay app keeps freezing and can't do anything and I have heard a lot of people are having problems with it
Afterpay app is not working, running very slow and get a message saying it is not responding. I have uninstalled it and reinstalled and still have the problem. Help!!!!!!!!!
App freezing up.Says all paidup (not true !! ) Also says "no active orders".l have 9 active orders.Cant shop online or instore.PLEASE FIX.Regards Max Maguire
After Pay app is running very slow. I have Uninstaller and then reinstalled the app to no avail. Please help.
What is wrong with the mobile app?? Its not loading or working at all - never had a problem before, I have tried everything to no avail - please help!!
Have switched to new IPhone but Wallet will not add my Afterpay Card. Can you help. Thank you.
Just doesn't work anymore. I can open it but if I press any buttons like to look at my afterpay it gets stuck loading sometimes indefinitely. It can take a minimum of 2 minutes to load and a maximum of forever as in it never loads and just sort of gets stuck loading. Problems started after a compulsory update a few months back. Have tried uninstalling and reinstalling a few times and have downloaded all new updates to see if there's a fix but there hasn't been. My phone is a Samsung Galaxy Smart Phone and is around 3 years old. Apps should work on this phone.
Trying to pay since yesterday they said Try again today still doing the same thing
the app is telling me that it is time to upgrade and I don't really understand. I have checked my phone and the app for updates and see none. I have a LG K31 android. Does my phone not support this app?
I have a stupid Android phone, I'm an apple/iphone user normally but do 2 unfortunate events, I'm forced 2 use an Android now. Anyway, as soon as u open the afterpay app, it automatically freezes & if u happen 2 go 2 a store from within the app, it lags even more. It's 2023, fix your app already, this is so unprofessional
When trying to use afterpay digital card when device is held over the paywave signalling area, it just beeps twice and says check device. Transaction will not go through. Even with no money already owing and use of multiple linked cards. Still does not work.
At checkout app keeps freezing up I have tried for an hour.
It’s just thinking about completing the transaction.I’ve tried several times over the weekend,finally gave up.No big deal.
I am having 2 problems logging in to Afterpay on my Samsung Smart Phone. 1: The system does not recognise my email address or 2: When it does recognise my email address and password the app just hangs. Up until today, 13.08.2022, I didn't have any such problems. I have done all of the checks my side including checking my internet connection but to no avail. Please assist.
App Freezes up when trying to complete purchase
wont open
Cant get app to open
Afterpay crashes when in Jetstar???
there seems to be a problem with the connection.
Have a Problem with Afterpay - Buy Now, Pay Later? Report Issue
Common Afterpay Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Afterpay app on iOS and Android devices. Solve all Afterpay app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Afterpay, developers of Afterpay.
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Developer: Afterpay
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