Contact Afterpay - Buy now. Pay later.

Contact Afterpay - Buy now. Pay later.

Published by on 2021-11-11

Afterpay lets you buy today, get it straight away and pay in 4 simple bi-weekly
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How to Contact Afterpay - Buy now. Pay later.

Afterpay - Buy now. Pay later. Contact Information

Listed below are our top recommendations on how to get in contact with Afterpay - Buy now. Pay later.. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Afterpay - Buy now. Pay later.. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Afterpay






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Developer: Afterpay

E-Mail: [email protected]

Website: Visit Afterpay Website



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Common Afterpay - Buy now. Pay later. Issues


  • By FTGW21
    1

    Very Frustrating

    I first started using Afterpay last month when I made a rather large order. The idea and the concept is really cool but the app is a pain to use. I made the first payment on my order two weeks later as scheduled and it gave me a notification saying that the payment went though and it gave me my new remaining balance. Two days later, me email gets bombarded with emails from Afterpay saying that my payment was declined and they had tried to take the payment over and over again when it didn’t work the first time. When I first authorized the payment on the app, I had the money to cover the payment. When they tried over and over again to make the payment, it overdrafted my checking account and put me in the negatives screwing me over for groceries. Just recently, I had to make a switch to a new debit card through my job and when I tried to add it to my payment methods, it kept saying “Oops! There was an error in your billing information! Please try again!” Even though all of my info was correct. I went to the customer support section and found out that until the first order that you made is completely paid off, you can’t add another payment method! This service is not convenient at all and is a massive headache to try to use. I am going to pay off what I owe and I’m never using Afterpay again. I definitely would NOT recommend them to anyone.






  • By rrjr87
    1

    Horrible customer service experience

    Had an issue with my bank card for potential fraudulent activity so they sent me a replacement card. In the meantime of course a few of my afterpay payments didn’t go through and I had to wait for my new card to come in. So out of literally hundreds of paid off in time purchases I’ve had with them, they keep saying my purchase is too much. A single purchase of $50! When I don’t even have any open purchases. All paid for. So out of over $15,000 in purchases with them easily all paid for on time, now they are giving me a hard time. So I attempted to ask for help to just get this issue fixed and looked into. And instead they send me a automated message that literally solved nothing about what I asked. 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ oh well I highly recommend five stars to QuadPay, sezzle, Klarna and affirm!! Their customer service is outstanding !!! I had the same issue with them and they understood how the card issue missed me up but it was no issue at all!! If you’re looking into Afterpay check out the others i just sent! Klarna and QuadPay even are more advanced as you can use a virtual card to make purchases ANYWHERE !!! Same zero interest split into 4 as well!! Hopefully afterpay will fix this if not oh well I have plenty of options as do anyone else in the same boat 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️



  • By wee_carmella
    1

    SUPER SKETCHY COMPANY - PLEASE READ

    I was very excited to use this service but at one point I needed to update the payment information and the app would not accept my card, but it was telling me that payments went through. Yet they were not posting. I called customer service and the rep just wanted to show me how to add a card - which I already tried three different ways - instead of listening to me that the app was not accepting it. So he HUNG UP ON ME. I called back and a new guy let me know that the app doesn’t always accept payment methods and it can be done on a desktop. So the app is crap. Additionally: I tried to update my password and the app would t accept that and told me that the password I was tying to use was TOO SIMILAR TO PASSWORDS ON OTHER ACCOUNTS - which means Afterpay has granted themselves access to all of my passwords!!! I NEVER authorized this. This company is VERY sketchy - they make it sound like they are doing something for you, it they are taking access of your personal information when you install the app - so consider this before doing business with this company. I won’t use them anymore, and will likely stop ordering from the company that roped me into using them (DSW). HORRIBLE EXPERIENCE.




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Reported Issues: 2 Comments

By Rosita
Jul 02 2021

I don’t need aftepay I did not down load the app I just lost my job so don’t need it thank you



By Vivian Mitchell
Jun 05 2021

I’m being billed for astronomical amounts. I don’t even know what this is about. It won’t let me cancel. I want out NOW





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