hvv hop Status

Last Updated on 2025-02-15 by Verkehrsbetriebe Hamburg-Holstein GmbH

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⚠️ Most reported problems ⚠️

Not working

66.7%

Account

11.1%

Connection

5.6%

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Common hvv hop Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve hvv hop network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the hvv hop App
1. On android, goto Settings » hvv hop » click [Force Stop]

Clear hvv hop App Cache and Data:
1. On android, goto Settings » Apps » hvv hop » Storage » click [Clear Data] option. This clears both data and cache.
2. restart hvv hop.

On android, goto Settings » Apps or Manage Apps tab.
Click hvv hop » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto hvv hop » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch hvv hop

E-Mail: service.hop@vhhbus.de

Website: 🌍 Visit hvv hop Website

Privacy Policy: https://app.io.ki/webview/de/vhh_privacy_policy

Developer: Verkehrsbetriebe Hamburg-Holstein GmbH

Mar 29, 2025, 12:02 PM
a user from Hamburg, Germany reported problems with hvv hop : Not working
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