hvv hop Status

Last Updated on 2026-05-16 by Verkehrsbetriebe Hamburg-Holstein GmbH

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Most reported problems

50.0%

Connection

25.0%

Not working

25.0%

Common hvv hop Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve hvv hop network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the hvv hop App
1. On android, goto Settings » hvv hop » click [Force Stop]

Clear hvv hop App Cache and Data:
1. On android, goto Settings » Apps » hvv hop » Storage » click [Clear Data] option. This clears both data and cache.
2. restart hvv hop.

On android, goto Settings » Apps or Manage Apps tab.
Click hvv hop » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto hvv hop » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch hvv hop

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Developer: Verkehrsbetriebe Hamburg-Holstein GmbH

Feb 23, 2026, 04:04 PM
a Windows user from Hamburg, Germany reported problems with hvv hop : Connection
Jan 18, 2026, 12:16 PM
a Windows user from Ahrensburg, Germany reported problems with hvv hop : Login
Sep 23, 2025, 08:34 PM
a AndroidOS user from Hamburg, Germany reported problems with hvv hop : Login
Jun 12, 2025, 07:13 PM
a AndroidOS user from Hamburg, Germany reported problems with hvv hop : Not working
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