Are you having issues? Select the issue you are having below and provide feedback to Global Blue.
- Registration process must be completed on the website
- Virtual card is not integrated into Apple Passbook
- Glitch with updating address and password expiry date
- Poor customer service from Global Blue
- Tax-free forms take a long time to be refunded
I can not sign in to the app. It keeps messaging that the passport number has been taken.
Complete guide to troubleshoot Global Blue app on iOS and Android devices. Solve all Global Blue app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Global Blue Marketing Services Ltd, developers of Global Blue.
It comes complete with a comprehensive range of tools to help you actively manage all the steps in the tax refund process, including live tracking your refund and of course the SHOP TAX FREE Card. Designed as the best-in-class tax free shopping companion, GlobalBlue provides a seamless and personalised experience at every stage of your tax free shopping journey. The SHOP TAX FREE app is free with everything you need to shop the world in the palm of your hand. Built with the latest mapping technology, you can now easily find stores you love and explore top shopping destinations. You can now confidently find, shop and refund on your mobile. GlobalBlue is now available in English, Russian and Simplified Chinese. • In app alerts e. g.