BigPurpleDot app not working? crashes or has problems?

BigPurpleDot Status

Published by Big Purple Dot on 2023-06-23

Managing leads is now as simple as the tap of a button. Gather leads from
Zillow, Trulia, phone calls, and more into one convenient application.

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Common BigPurpleDot Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BigPurpleDot app on iOS and Android devices. Solve all BigPurpleDot app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BigPurpleDot iPhone Issues and Solutions

BigPurpleDot iOS app crashes, not working, errors
BigPurpleDot iOS app network issues
BigPurpleDot on iOS has black/white screen

BigPurpleDot Android App Issues and Solutions

BigPurpleDot has errors/crashing/not working
BigPurpleDot server network connectivity issues
BigPurpleDot has black screen

BigPurpleDot iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BigPurpleDot app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BigPurpleDot app crashes or not working on Iphone (iOS):

Close and restart the BigPurpleDot app on iPhone
Update BigPurpleDot app to the Latest Version for iOS
Uninstall and reinstall BigPurpleDot iPhone app
Update your iPhone to the latest iOS version

Fix BigPurpleDot on iPhone unable to connect to server/internet connection issues::

To resolve BigPurpleDot network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BigPurpleDot black/white screen (blank screen) on iPhone:

Follow the BigPurpleDot iOS app troubleshooting guide Here →

BigPurpleDot Android App Issues and Solutions

Fix BigPurpleDot not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BigPurpleDot app issues:

Force Stop the BigPurpleDot App
1. On android, goto "Settings" » click BigPurpleDot app. » click "Force Stop".

Update BigPurpleDot to the latest version on PlayStore

Clear BigPurpleDot App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BigPurpleDot app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BigPurpleDot.

Fix BigPurpleDot unable to contact server/ BigPurpleDot internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BigPurpleDot » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BigPurpleDot » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BigPurpleDot on android.

Solve BigPurpleDot black/white screens issue on Android:

Follow the BigPurpleDot android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Big Purple Dot, developers of BigPurpleDot.

100% Contact Match

Developer: Big Purple Dot

E-Mail: [email protected]

Website: Visit BigPurpleDot Website

About this app

Created by real estate professionals for real estate professionals; BigPurpleDot helps connect users to leads and turn those leads into clients. Gather leads from Zillow, Trulia, phone calls, and more into one convenient application. Managing leads is now as simple as the tap of a button. Simply register for an account to get started. Sync all your contacts and preferences for easy lead management on the go!