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Brookshire's Status


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⚠️ Most reported problems ⚠️

Not working
42.9%

Login
25.7%

Something else
17.1%

Connection
11.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Brookshire's Problems 😠👌🔥

- Difficult to use and needs to be redesigned

- No option to upload items on a spreadsheet

- No option to unswipe or untapped to keep item in list

- Medications cannot be added to the app

- Multiple variations of products for sale but only one option can be selected

- Slow and frustrating searching for items

- Complicated for users who are not computer savvy

- Loyalty number cannot be entered with phone number

- App redirects to wrong store location

- Items listed multiple times and not grouped together

  6 Reported Issues: 😵🆘🛟🚨📢

Elizabeth A Wintters
2024-05-02

I have tried to order online for 3 days and when I get to the payment part, I get a message that says Payment Failed. I called curbside in Lindale, TX and they told me to try uninstalling the app and reinstalling it. I am getting the same error and have used 3 different cards that all are valid

Phillip Starling
2023-08-21

I try to login but the app tells me that my username and password are wrong. when I click on the reset password and complete the information , i am told that an email was sent to my email with a reset code but i never get an email.

Robert Woods
2023-07-27

Give me an error message when trying to login.

Cody Quimby
2023-07-23

Upon helping my mom and aunt with their app frustrations, something IS wrong with the app. It constantly says to update but there is no new version at the play store. Are we only ones having an Android issue?

DeAnn Guffey
2023-07-18

I am trying order on line from the Brookshires in Red Oak Texas. Every item is currently unavailable. I know sometimes they may be out of a product, but not every item in the store.

Donna Pierce
2023-04-25

The app has not worked since last Thursday. I live in Arkadelphia Ar. When you open it up its just a white screen with a blue border at the top. I have deleted the app and reinstalled it but that did not fix it.

Showing 1-6 of 6

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About this app

Your personal shopper will do your grocery shopping for you and bring your groceries out to your car. • Order History: Easily add previously purchased items to your shopping cart. • Shopping Lists: Access your existing shopping lists or quickly create new lists on the go.  We’ve completely redesigned your Brookshire’s app and brought you Online Ordering via Brookshire’s Curbside! • Brookshire’s Curbside: Shop in-store products and place an order online.  Plus, your list is no longer just a list – it’s shoppable! • Recipes: Search, save and share your favorite recipes.  Add ingredients to your shopping lists. • Product Scanner: Scan product barcodes to quickly add items to your shopping list or shopping cart. • Circulars: View your store’s weekly circular, web saver or the latest issue of Celebrate Cooking.