Provide you with accurate sports records, a unified and convenient experience,
detailed sleep and exercise analysis. Enjoy an active and healthy lifestyle,
more exciting waiting for you to experience.
Are you having issues? Select the issue you are having below and provide feedback to DayBand.
By Kenneth Wagner 19 hours ago
When I try to track an excercise( walking) it does not track steps or pace.
By Linda Hutchinson 4 days ago
My dayband is not collecting sleep data. All other data fine. What can I do to correct this?
By KELLY EELLS 1 month ago
Hello, my watch has not synched with my phone so the time/date are incorrect. I have paired the watch with my phone and downloaded the app. How do I update the interface manually?
By Cindy 1 month ago
Location on the app shows the correct city, but not the correct weather or temp. I live in AZ..it was 80 degrees today but the app and therefore my fitness band showed 23 degrees. I have tried restarting both the app and the band but that did not fix the problem. How do I get the app to show the correct weather?
By Dan logan 2 months ago
DayBand will not download or sync the weather to my fit track
By ken 2 months ago
App did not record my sleep record?
By Marcia S Disharoon 3 months ago
sleep monitor not working
By Luther Estes 3 months ago
It will not charge, brand new out of the box, both the band and the charger. It will not charge.
By Paulina lagos 4 months ago
I can see my sleep record
By Debora Brown 4 months ago
My day band only stays charged for 3 days.
By Craige Harper 5 months ago
New User, how do you set hours to be 12 hours and not 24 ??
By Steve Byrd 6 months ago
My watch stops taking my BP after 16 seconds, how do I fix? Also I go to sleep early (6pm), but it doesn't start tracking until 10pm, can I adjust?
By Jack Lentz 6 months ago
Sleep is not being recorded. Yes Bluetooth is on and phone is near.
By Nazia 6 months ago
How do I set the date on my dayband app so my watch is showing the right date please?
By Ishita 6 months ago
Not opening
By Irmie zerger 6 months ago
The bracelet broke for day band. How can I replace it?
By Ellen Lee 6 months ago
Time is wrong after battery died. Never had monitored sleep.
By Ellen 7 months ago
Won’t connect to i phone
By Pepe 7 months ago
App not available for current V12 Android OS
By Gerald Habinak 7 months ago
Temp setting no working only shows 77 degrees
By Gilbert Compian 7 months ago
Weather forecast not updated on dayband from Samsung phone
By Bob 7 months ago
My watch loses time. I have to open the app and sync it to get the correct time
By John Barry 7 months ago
Hi. Just went to send them an email, NO SUCH SITE!!!! Got a error 404 New band, came today. Charged it. Installed app on my android tablet, no SIM card. Tablet sees it, cant login app, catpa wont accept. Band wont sync up with app, Cant access anything past the basic functions. Thought a reboot of both may work. Band will not shut down, no shutoff icon
By John Barry 7 months ago
Hi. New band, came today. Charged it. Installed app on my android tablet, no SIM card. Tablet sees it, cant login app, catpa wont accept. Band wont sync up with app, Cant access anything past the basic functions. Thought a reboot of both may work. Band will not shut down, no shutoff icon
By John Barru 7 months ago
Hi. New band, came today. Charged it. Installed app on my android tablet, no SIM card. Tablet sees it, cant login app, catpa wont accept. Band wont sync up with app, Cant access anything past the basic functions. Thought a reboot of both may work. Band will not shut down, no shutoff icon
By John Fix 8 months ago
I can’t get the band separated from the watch and don’t know which side to take off. I also don’t know how to use certain functions and there are no instructions. Finally, how do I make sure my watch is connected.
By James B McCloskey 8 months ago
Battery runs down in about one day
By Phil 8 months ago
Cannot set the correct time on the dayband "fitness tracker" I thought it should be set by phone.
By Nancy 8 months ago
Had just tried to register on the app but it won't complete. Sits on çaptcha
By Michael Belanger 8 months ago
My DayBand is losing a minuet every 3 days
By Margaret M. Desherlia 8 months ago
As of 8/10. In all categories heart, oxygen, temp the final result is not showing. The phone is pairing with the watch, and in each category it shows testing when doing it manually. No date, time or final reading results given.. Just shows no data. I deleted the software and reloaded it via the play store recreated my password with code received from dayband. No issue with reloading my acct but the issue still remains with application of testing and results.. Need assistance in trouble shooting.
By Rvleahy 8 months ago
Temperature display does not show the correct temperature. Always reverse to past temperature.
By Jnette 8 months ago
Why won't the day and app let me register. I keep getting an X by my password.
By Patti 9 months ago
Sleep, tracker, not working
By Cindy 9 months ago
Sleep tracker not working
By Steve Cooper 9 months ago
My Dayband watch quit working. Now it won't bind with my Samsung J727A 2017 phone. Bluetooth pairs with it, but won't bind.
By Karl Kons 9 months ago
Got two of these a couple days ago. One for a friend and one for me, one we had no problem connecting and works fine, the other just will not connect just keep getting the circling arrow. Have tried deleting both android paired device and the dayband app and started all over again twice but nothng seems to work?
By SAJJAD MUHAMAMD KHAN 9 months ago
un-expectedly, DayBand heart rate, spo2 and BP analyser get stop while processing by getting off screen and no results finding for last 2 - 3 days while need to use these options. Kindly let me guide. thanks - S. M. Khan
By Kurt Jeffson 9 months ago
Its not recording my sleep?
By Jim Smith 9 months ago
I cannot disconnect the wristband for charging. It's not possible because of damage to hands, how do I return the device
By Carol Hubbard 9 months ago
My day band isn’t charging
By AnnaS 9 months ago
Hi, I've just received my Dayband and it doesn't record sleep, everything else works. How long until you answer queries on this issue as I see that many others have the same problem.
By Dianne 9 months ago
BP reading starts and then crashes , response is NOT wearing band correct . How do you wear band correct..to get results???
By T Breecher 9 months ago
DayBand is losing time.
By Nazia 9 months ago
Hi, ive just bought a dayband and it doesnt record sleep, h2o in blood and bp. Everything else works
By rocco reynolds 10 months ago
I downloaded app and registered but when I try to sign into the app on my pixel 7 circle just spins around. watch is right next to phone.
By Jim 10 months ago
Sleep function intermittent; works sometimes, not others.
By Greg 10 months ago
Sleep function not working
By Janice 10 months ago
Sleep monitoring is not working.
By Janice 10 months ago
Sleep tracking is not working?
By Janice 10 months ago
Sleep tracking is not working?
By Laura Keithley 10 months ago
Received tracker yesterday. Not tracking my sleep.
By Marsha 10 months ago
My Dayband is not picking up when I sleep. Is there something else I need to do?
By pirateZ 10 months ago
Weather will not sync to the correct server to get accurate weather.
By Lenny 10 months ago
Heart rate and BP starts but then stops leaving no data. It was working fine but recently it just has not completed the requested task to check heart rate and blood pressure
By Cathi 10 months ago
DayBand is not recording sleep
By Angela Rosmann 10 months ago
Myday band will not monitor my bp or heart. It goes for about 10 seconds and stops.
By Brenda 10 months ago
Sleep Tracker NOT working. Temperature is NOT correct......off 9 Degrees.
By Robbo 10 months ago
Hi there, I cannot set the time correctly, how do i do this please ?
By Liam jensen 10 months ago
Sleep tracker is not recording or reporting any data
By Roderick Adkins 10 months ago
Heart rate and blood pressure not monitoring, better yet, say not working.
By Carol Jackson 10 months ago
It stared tracking sleep for 3 days and stopped. I have rebboted phone, uninstalled the app and started over. Nothing is bringing it back.
By Amy Joelle Duggan 10 months ago
I can not pair my watch with the app on iOS.
By Ray Williams 10 months ago
My Watch worked for couple weeks and all of a sudden not getting any BP,O2,Heart rate or body temp. The time is correct and steps are recording. We have two watch, we would like them fixed or refund my money..
By William Hosmer 11 months ago
Temperature display is not accurate. Is there a setting to select a location?
By Susan Dore 11 months ago
I am unable to link my Smart Bracelet device to DayBand app
By Mariko Saito 11 months ago
It will not charge.
By Heather Hall 11 months ago
dayband app shows daily steps but not showing on weekly profile correctly
By Heather Hall 11 months ago
dayband app shows daily steps but not showing on weekly profile correctly
By Cynthia K Pavelka 1 year ago
I received the DayBand a week ago and the only thing it does is records my steps. I would like to find out how to get the sleep tracker to work.
By Chris snell 1 year ago
On the rubber watch band the little loop that holds the tail is torn. Could I get the band replaced?
By Angie 1 year ago
My DayBand is no longer recording sleep data. It starts to download and gets to 10% and stops, it’s been doing this for a week now.
By Mike Meyer 1 year ago
Sleep not being tracked
By Dave Helton 1 year ago
How do I delete all my old test results safely without deleting the app?
By Rita G Roberts 1 year ago
Koretrak is good on everything but sleep What do I need to do? How do I return?
By Louann Hood 1 year ago
The watch is showing the incorrect weather for our location. Is there a way to correct that?
By joanne 1 year ago
I can’t get the app to download.
By Cathy McGeough 1 year ago
Program on android shows data for weekly health report for future weeks and not reporting the correct steps in current and past days. Shows an entire week of data for future weeks that have not yet been recorded. How do I fix this issue.
By Lynne Ballatore 1 year ago
Dayband on Android will not logon and Bluetooth will not see the watch (have device named C5S-BA85 but don't know if this the watch, if yes app doesn't recognize it.
By Roger ALLISON 1 year ago
My watch loses connection with phone all the time so no records on phone. Constantly turn phone off so it reconnects to watch. Okay for a bit then the time on the watch slows and I know its lost connection again.
By Harry 1 year ago
Cannot get messages or calls on my smart watch..kinetic
By P Blaisdell 1 year ago
My DayBand app is picking up weather info for Florida but I’m in Maine
By CSE 1 year ago
I've been unable to update the correct location and weather information on the smart watch. How do I correct this?
By Irina D Zelt 1 year ago
My Dayband shows completely wrong weather forecast. Location on the app is correct, but temperature is about 10 degrees off. I have already re-installed device on my phone, reconnected Bluetooth a few times, reset watch itself. Still wrong weather... How to fix it?
By Mike Bialota 1 year ago
I cannot get the watch to synchronize with my Android phone. Day/date/time will not correct. The screen needed to get there will not pop up when I press the button the screen dies. I bought another phone, should I just change off now?
By Donna 1 year ago
Time for sleep set hour ahead. And watch is often 30 min behind. Temp always registers 62 degrees.
By David Parry 1 year ago
I bought my dayband a while ago and could not log on. Entering the email address I got a circle with an X . Entering every letter A-Z got the same, also numbers 0-9. I'm on Android. I can not enter a password. nothing works properly only intermittently. Im not happy.
By James 1 year ago
I have contacted you, thought I has, anyway to advisevyou the my watch band had broken. In its present state the watch is not broken. Just the band. I cannot wawr the watch. I have absolutely no idea how to operate the unit without the band. Please advise?
By James 1 year ago
I have contacted you, thought I has, anyway to advisevyou the my watch band had broken. In its present state the watch is not broken. Just the band. I cannot wawr the watch. I have absolutely no idea how to operate the unit without the band. Please advise?
By Anitra Narayan 1 year ago
My dayband goes off at 8.30 in the morning. Sometimes everyday, sometimes once in a while. I have never set any alarms or reminders on it and don't know how to fix it. Please advise. This is getting to be very annoying. Thank you. Anitra Narayan
By Della 1 year ago
Cannot bind watch to my phone. Just says DAYBAND HAS STOPPED.
By Barbara Gadacz 1 year ago
I have two watches and dayband is the app but can I use them both on one phone just for the steps?
By Ramon 1 year ago
watch does not show blood pressure
By Robert W Joynt 1 year ago
The temperature never changes and it doesn't count my steps
By Edwin Tirado 1 year ago
I synced up my watch to my phone. Sometimes the time is off and the weather doesn't change on the watch, any suggestions?
By Alexandra Wallace 1 year ago
my day band wont show any readings for sleep, heart rate, blood pressure etc only the clock time.
By Samuel Donkoh 1 year ago
Dayband BPM and Sleep not working
By Kelly J Carter 1 year ago
Why won’t this record my sleep and is there a place to record weight on this app?
By Dennis Eugene Bales 1 year ago
It will not charge
By Dennis Eugene Bales 1 year ago
the watch will not charge. do not know if it is the watch or charger
- Can't text on it
- Alarm is not suitable for deep sleepers
- App does not retain data from the device when you have to reset the device
- Support under “about” in the app crashes every single time
- Weather displayed has been wrong since the day of purchase
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Complete guide to troubleshoot DayBand app on iOS and Android devices. Solve all DayBand app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at yi fang Meng, developers of DayBand.
100% Contact Match
Developer: Smart Wear
E-Mail: [email protected]
Website: Visit DayBand Website
77.78% Contact Match
Developer: Smart Wear
E-Mail: [email protected]
Website: Visit Smart Wear Website
Provide you with accurate sports records, a unified and convenient experience, detailed sleep and exercise analysis. Enjoy an active and healthy lifestyle, more exciting waiting for you to experience. - Record the number of exercise steps per day and calculate the daily calories burned, exercise distance and time. - The smart exercise timeline tells you the amount of exercise during each exercise session. - Statistics your daily, monthly data, historical data at a glance. - GPS map positioning, record your movement route, and keep track of your own movement. - Record daily sleep patterns and inform you of daily deep sleep, light sleep and sobering data. - You can set goals and encourage yourself to complete daily exercise. - DayBand supports HealthKit apps on iOS 8 and above.