DayBand app not working? crashes or has problems?

DayBand Status

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Provide you with accurate sports records, a unified and convenient experience,
detailed sleep and exercise analysis. Enjoy an active and healthy lifestyle,
more exciting waiting for you to experience.


I have a problem with DayBand

Are you having issues? Select the issue you are having below and provide feedback to DayBand.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
263.2%

Not working
36.8%

Connection
34.2%

Crashes
18.4%


Reported Issues: 100 Comments

By Kenneth Wagner   19 hours ago


When I try to track an excercise( walking) it does not track steps or pace.

By Linda Hutchinson   4 days ago


My dayband is not collecting sleep data. All other data fine. What can I do to correct this?

By KELLY EELLS   1 month ago


Hello, my watch has not synched with my phone so the time/date are incorrect. I have paired the watch with my phone and downloaded the app. How do I update the interface manually?

By Cindy   1 month ago


Location on the app shows the correct city, but not the correct weather or temp. I live in AZ..it was 80 degrees today but the app and therefore my fitness band showed 23 degrees. I have tried restarting both the app and the band but that did not fix the problem. How do I get the app to show the correct weather?

By Dan logan   2 months ago


DayBand will not download or sync the weather to my fit track

By ken   2 months ago


App did not record my sleep record?

By Marcia S Disharoon   3 months ago


sleep monitor not working

By Luther Estes   3 months ago


It will not charge, brand new out of the box, both the band and the charger. It will not charge.

By Paulina lagos   4 months ago


I can see my sleep record

By Debora Brown   4 months ago


My day band only stays charged for 3 days.

By Craige Harper   5 months ago


New User, how do you set hours to be 12 hours and not 24 ??

By Steve Byrd   6 months ago


My watch stops taking my BP after 16 seconds, how do I fix? Also I go to sleep early (6pm), but it doesn't start tracking until 10pm, can I adjust?

By Jack Lentz   6 months ago


Sleep is not being recorded. Yes Bluetooth is on and phone is near.

By Nazia   6 months ago


How do I set the date on my dayband app so my watch is showing the right date please?

By Ishita   6 months ago


Not opening

By Irmie zerger   6 months ago


The bracelet broke for day band. How can I replace it?

By Ellen Lee   6 months ago


Time is wrong after battery died. Never had monitored sleep.

By Ellen   7 months ago


Won’t connect to i phone

By Pepe   7 months ago


App not available for current V12 Android OS

By Gerald Habinak   7 months ago


Temp setting no working only shows 77 degrees

By Gilbert Compian   7 months ago


Weather forecast not updated on dayband from Samsung phone

By Bob   7 months ago


My watch loses time. I have to open the app and sync it to get the correct time

By John Barry   7 months ago


Hi. Just went to send them an email, NO SUCH SITE!!!! Got a error 404 New band, came today. Charged it. Installed app on my android tablet, no SIM card. Tablet sees it, cant login app, catpa wont accept. Band wont sync up with app, Cant access anything past the basic functions. Thought a reboot of both may work. Band will not shut down, no shutoff icon

By John Barry   7 months ago


Hi. New band, came today. Charged it. Installed app on my android tablet, no SIM card. Tablet sees it, cant login app, catpa wont accept. Band wont sync up with app, Cant access anything past the basic functions. Thought a reboot of both may work. Band will not shut down, no shutoff icon

By John Barru   7 months ago


Hi. New band, came today. Charged it. Installed app on my android tablet, no SIM card. Tablet sees it, cant login app, catpa wont accept. Band wont sync up with app, Cant access anything past the basic functions. Thought a reboot of both may work. Band will not shut down, no shutoff icon

By John Fix   8 months ago


I can’t get the band separated from the watch and don’t know which side to take off. I also don’t know how to use certain functions and there are no instructions. Finally, how do I make sure my watch is connected.

By James B McCloskey   8 months ago


Battery runs down in about one day

By Phil   8 months ago


Cannot set the correct time on the dayband "fitness tracker" I thought it should be set by phone.

By Nancy   8 months ago


Had just tried to register on the app but it won't complete. Sits on çaptcha

By Michael Belanger   8 months ago


My DayBand is losing a minuet every 3 days

By Margaret M. Desherlia   8 months ago


As of 8/10. In all categories heart, oxygen, temp the final result is not showing. The phone is pairing with the watch, and in each category it shows testing when doing it manually. No date, time or final reading results given.. Just shows no data. I deleted the software and reloaded it via the play store recreated my password with code received from dayband. No issue with reloading my acct but the issue still remains with application of testing and results.. Need assistance in trouble shooting.

By Rvleahy   8 months ago


Temperature display does not show the correct temperature. Always reverse to past temperature.

By Jnette   8 months ago


Why won't the day and app let me register. I keep getting an X by my password.

By Patti   9 months ago


Sleep, tracker, not working

By Cindy   9 months ago


Sleep tracker not working

By Steve Cooper   9 months ago


My Dayband watch quit working. Now it won't bind with my Samsung J727A 2017 phone. Bluetooth pairs with it, but won't bind.

By Karl Kons   9 months ago


Got two of these a couple days ago. One for a friend and one for me, one we had no problem connecting and works fine, the other just will not connect just keep getting the circling arrow. Have tried deleting both android paired device and the dayband app and started all over again twice but nothng seems to work?

By SAJJAD MUHAMAMD KHAN   9 months ago


un-expectedly, DayBand heart rate, spo2 and BP analyser get stop while processing by getting off screen and no results finding for last 2 - 3 days while need to use these options. Kindly let me guide. thanks - S. M. Khan

By Kurt Jeffson   9 months ago


Its not recording my sleep?

By Jim Smith   9 months ago


I cannot disconnect the wristband for charging. It's not possible because of damage to hands, how do I return the device

By Carol Hubbard   9 months ago


My day band isn’t charging

By AnnaS   9 months ago


Hi, I've just received my Dayband and it doesn't record sleep, everything else works. How long until you answer queries on this issue as I see that many others have the same problem.

By Dianne   9 months ago


BP reading starts and then crashes , response is NOT wearing band correct . How do you wear band correct..to get results???

By T Breecher   9 months ago


DayBand is losing time.

By Nazia   9 months ago


Hi, ive just bought a dayband and it doesnt record sleep, h2o in blood and bp. Everything else works

By rocco reynolds   10 months ago


I downloaded app and registered but when I try to sign into the app on my pixel 7 circle just spins around. watch is right next to phone.

By Jim   10 months ago


Sleep function intermittent; works sometimes, not others.

By Greg   10 months ago


Sleep function not working

By Janice   10 months ago


Sleep monitoring is not working.

By Janice   10 months ago


Sleep tracking is not working?

By Janice   10 months ago


Sleep tracking is not working?

By Laura Keithley   10 months ago


Received tracker yesterday. Not tracking my sleep.

By Marsha   10 months ago


My Dayband is not picking up when I sleep. Is there something else I need to do?

By pirateZ   10 months ago


Weather will not sync to the correct server to get accurate weather.

By Lenny   10 months ago


Heart rate and BP starts but then stops leaving no data. It was working fine but recently it just has not completed the requested task to check heart rate and blood pressure

By Cathi   10 months ago


DayBand is not recording sleep

By Angela Rosmann   10 months ago


Myday band will not monitor my bp or heart. It goes for about 10 seconds and stops.

By Brenda   10 months ago


Sleep Tracker NOT working. Temperature is NOT correct......off 9 Degrees.

By Robbo   10 months ago


Hi there, I cannot set the time correctly, how do i do this please ?

By Liam jensen   10 months ago


Sleep tracker is not recording or reporting any data

By Roderick Adkins   10 months ago


Heart rate and blood pressure not monitoring, better yet, say not working.

By Carol Jackson   10 months ago


It stared tracking sleep for 3 days and stopped. I have rebboted phone, uninstalled the app and started over. Nothing is bringing it back.

By Amy Joelle Duggan   10 months ago


I can not pair my watch with the app on iOS.

By Ray Williams   10 months ago


My Watch worked for couple weeks and all of a sudden not getting any BP,O2,Heart rate or body temp. The time is correct and steps are recording. We have two watch, we would like them fixed or refund my money..

By William Hosmer   11 months ago


Temperature display is not accurate. Is there a setting to select a location?

By Susan Dore   11 months ago


I am unable to link my Smart Bracelet device to DayBand app

By Mariko Saito   11 months ago


It will not charge.

By Heather Hall   11 months ago


dayband app shows daily steps but not showing on weekly profile correctly

By Heather Hall   11 months ago


dayband app shows daily steps but not showing on weekly profile correctly

By Cynthia K Pavelka   1 year ago


I received the DayBand a week ago and the only thing it does is records my steps. I would like to find out how to get the sleep tracker to work.

By Chris snell   1 year ago


On the rubber watch band the little loop that holds the tail is torn. Could I get the band replaced?

By Angie   1 year ago


My DayBand is no longer recording sleep data. It starts to download and gets to 10% and stops, it’s been doing this for a week now.

By Mike Meyer   1 year ago


Sleep not being tracked

By Dave Helton   1 year ago


How do I delete all my old test results safely without deleting the app?

By Rita G Roberts   1 year ago


Koretrak is good on everything but sleep What do I need to do? How do I return?

By Louann Hood   1 year ago


The watch is showing the incorrect weather for our location. Is there a way to correct that?

By joanne   1 year ago


I can’t get the app to download.

By Cathy McGeough   1 year ago


Program on android shows data for weekly health report for future weeks and not reporting the correct steps in current and past days. Shows an entire week of data for future weeks that have not yet been recorded. How do I fix this issue.

By Lynne Ballatore   1 year ago


Dayband on Android will not logon and Bluetooth will not see the watch (have device named C5S-BA85 but don't know if this the watch, if yes app doesn't recognize it.

By Roger ALLISON   1 year ago


My watch loses connection with phone all the time so no records on phone. Constantly turn phone off so it reconnects to watch. Okay for a bit then the time on the watch slows and I know its lost connection again.

By Harry   1 year ago


Cannot get messages or calls on my smart watch..kinetic

By P Blaisdell   1 year ago


My DayBand app is picking up weather info for Florida but I’m in Maine

By CSE   1 year ago


I've been unable to update the correct location and weather information on the smart watch. How do I correct this?

By Irina D Zelt   1 year ago


My Dayband shows completely wrong weather forecast. Location on the app is correct, but temperature is about 10 degrees off. I have already re-installed device on my phone, reconnected Bluetooth a few times, reset watch itself. Still wrong weather... How to fix it?

By Mike Bialota   1 year ago


I cannot get the watch to synchronize with my Android phone. Day/date/time will not correct. The screen needed to get there will not pop up when I press the button the screen dies. I bought another phone, should I just change off now?

By Donna   1 year ago


Time for sleep set hour ahead. And watch is often 30 min behind. Temp always registers 62 degrees.

By David Parry   1 year ago


I bought my dayband a while ago and could not log on. Entering the email address I got a circle with an X . Entering every letter A-Z got the same, also numbers 0-9. I'm on Android. I can not enter a password. nothing works properly only intermittently. Im not happy.

By James   1 year ago


I have contacted you, thought I has, anyway to advisevyou the my watch band had broken. In its present state the watch is not broken. Just the band. I cannot wawr the watch. I have absolutely no idea how to operate the unit without the band. Please advise?

By James   1 year ago


I have contacted you, thought I has, anyway to advisevyou the my watch band had broken. In its present state the watch is not broken. Just the band. I cannot wawr the watch. I have absolutely no idea how to operate the unit without the band. Please advise?

By Anitra Narayan   1 year ago


My dayband goes off at 8.30 in the morning. Sometimes everyday, sometimes once in a while. I have never set any alarms or reminders on it and don't know how to fix it. Please advise. This is getting to be very annoying. Thank you. Anitra Narayan

By Della   1 year ago


Cannot bind watch to my phone. Just says DAYBAND HAS STOPPED.

By Barbara Gadacz   1 year ago


I have two watches and dayband is the app but can I use them both on one phone just for the steps?

By Ramon   1 year ago


watch does not show blood pressure

By Robert W Joynt   1 year ago


The temperature never changes and it doesn't count my steps

By Edwin Tirado   1 year ago


I synced up my watch to my phone. Sometimes the time is off and the weather doesn't change on the watch, any suggestions?

By Alexandra Wallace   1 year ago


my day band wont show any readings for sleep, heart rate, blood pressure etc only the clock time.

By Samuel Donkoh   1 year ago


Dayband BPM and Sleep not working

By Kelly J Carter   1 year ago


Why won’t this record my sleep and is there a place to record weight on this app?

By Dennis Eugene Bales   1 year ago


It will not charge

By Dennis Eugene Bales   1 year ago


the watch will not charge. do not know if it is the watch or charger


Common dislikes about DayBand app

- Can't text on it

- Alarm is not suitable for deep sleepers

- App does not retain data from the device when you have to reset the device

- Support under “about” in the app crashes every single time

- Weather displayed has been wrong since the day of purchase



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Common DayBand Problems & Solutions. Troubleshooting Guide


   



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Developer: Smart Wear

E-Mail: [email protected]

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Developer: Smart Wear

E-Mail: [email protected]

Website: Visit Smart Wear Website



About this app

Provide you with accurate sports records, a unified and convenient experience, detailed sleep and exercise analysis.  Enjoy an active and healthy lifestyle, more exciting waiting for you to experience. - Record the number of exercise steps per day and calculate the daily calories burned, exercise distance and time. - The smart exercise timeline tells you the amount of exercise during each exercise session. - Statistics your daily, monthly data, historical data at a glance. - GPS map positioning, record your movement route, and keep track of your own movement. - Record daily sleep patterns and inform you of daily deep sleep, light sleep and sobering data. - You can set goals and encourage yourself to complete daily exercise. - DayBand supports HealthKit apps on iOS 8 and above. 



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