Award-winning journeys, at your fingertips.
Book flights, manage your booking,
check in and take full control of your journey with the Qatar Airways mobile
app. 1. BOOK FLIGHTS With the tap of a finger, find and book flights to
enchanting destinations around the world. If you are un...
Surprisingly bad for a world-class airline
The app is extremely cumbersome, slow and buggy. Most operations seem to take place in a browser-like atmosphere rather than a self-enclosed app environment. It didn’t automatically link my trips based on my name (I had to manually input my booking reference number even though I was logged in and the app “knew” who I was, something that almost all other airline apps do automatically) and basic operations like checking in take a long time because the app doesn’t store any personal information, requiring the filling out of multiple forms. I finished checking in only to find out that there’s no mobile boarding pass available, and I was emailed a PDF of my boarding pass, only to find out that it’s not even a boarding pass and I’d have to get the pass at the airport anyway. Spirit Airlines should not have a better app than Qatar Airways, and that should definitely be a source of shame. Edit: Now the Privilege Club section is completely non-functional. It logs me in with my Touch ID, spazzes out for a few seconds and then kicks me out. So far there’s not really anything I’ve discovered that this app is actually useful for.
Badly in need of an update
This used to be an essential app when traveling on Qatar Airways. However, after the release of iOS 12, this app is absolutely useless. It’s not worth the space it occupies on my phone.
Very Slow and crashes
Please do something about the god awful slowness and crashes of this app. When the app works, it is absolutely amazing. The UI is very user friendly and fairly easy to navigate. However, even with that being the case, there’s not much utilization when the applications performance itself is subpar. I utilize Qatar Airways on a regular basis and would greatly appreciate it if this matter was rectified. Thank you
Poor development and experience
I have been trying to sign in for last week and it asks me to reset my account password, when I do that “reset password” screen don’t go further it stuck there like forever it’s very very frustrating and it’s like simple work to do but nobody bother to resolve this tiny issues, I wonder what developers team are doing there if they can’t resolve this simple issue. I have to book ticket but I can’t login there...... resolve this issue if you care your users.......
Won’t let me check in
Tried 4 times to check into my flight. First time, would not let me proceed without inputting my citizenship and country of residence (this is normal) but when I used the dropdown to select the appropriate responses, nothing showed up. Restarted the app and tried again. This time I got all the way through the process but it just said “your request could not be processed at this time”. Got that error 3 times.
Cannot log into account
This app fails at it’s most basic function, allowing a user to log in to their frequent flyer account. For the past several weeks (perhaps this has been going on for longer than that) attempts to log in have been met with a “An error occurred during processing, please try again after some time” No amount of “trying again after some time” has corrected the issue. Hence the 1-star rating.
A very disappointing app for a very great airline! I am surprised by all the 5 star ratings. Are these people actually using the app? It is horribly slow. It is buggy. It does not work well with Face ID at all. It is not intuitive to use. It does not mesh well with the privilege club (almost like two separate apps rather than one seamless experience). I highly suggest the developers try using some of the other top airlines apps to get a clue as to how it can be done well.
Good app, sometimes buggy
I really like this app I can keep track of my points and miles really easily, and I can book flights easily also, however it sometimes suffers from bugs and it is not optimized well for the iPhone X. Otherwise good app.
This is really embarrassing
App is extremely buggy. Without exaggeration, its one of the worst apps I have used from a major a company. The bugs makes the app unusable, the kinds of app is something you would expect from a small developer not a multi million dollar company. What males things worse is that as of the day this review is written even the website has the same bugs. Now I am forces to visit a Qatar Airways office to make a booking.
App crashes/doesn’t start at all
I have iOS 12. Couple days ago, I purchased a ticket from online website, and then download the iOS Qatar airways app. I was able to use it for few mins... however now that when I start the app, it doesn’t start at all and closes/crashes immediately.. have tried cleaning up and reinstalling... but no help..:.
Easy helpful and gather all needs for comfortable trip even when I arrive update me with my luggage when is loaded more and more Thank you Qatarairways ♥️💪🏻
Surprisingly bad app
For a world-class airline this app is pretty awful. While functional, it’s sluggish and buggy and has to load for at least 10 seconds before it will do anything. This includes finding and loading a reservation, choosing a seat, etc. Lots of time spent staring at a spinning wheel. Sometimes it quits suddenly too. Needs improvement.
After I tried creating an account on their web site and getting error 500 internal service error try again later I decided to install the iOS app. Spent some time creating the account and getting again some type of linq error. I gave up and decided just to check in online with my ticket reference. Again after I went trough the screens it went on an infinite loop. Do you have anything that works? This is my second time I try this airline. The first time was 2 months ago and the return flight was canceled, they put me on the next flight 7 hours later and I had to argue with them to allow me to use the lounge, not hotel! Keep up the good work!
Has everything you need but poor UI
I’m kind of disappointed in this app. The airlines is phenomenal and the app has everything you need. But even airlines like Delta have apps that make the whole traveling experience easier. Qatar Airways app is buggy, lags a lot, and the UI just needs an overhaul.
Its hard to come across such a poorly performing app these days when dealing with big companies. The app is so unusable- extremely sluggish that it advisable to maybe just stick to the company website (but don’t expect a lot there either). Being such a big company i wish Qatar airways puts in some serious focus on its app. It’s an impression of the company before the actual service is availed by its customers.
Yes. Qatar Airways is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7,394 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Qatar Airways Is 25.8/100.
Yes. Qatar Airways is legit, but not 100% legit to us. This conclusion was arrived at by running over 7,394 Qatar Airways User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Qatar Airways Is 25.8/100.
Qatar Airways works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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