Qantas Airways Reviews

Qantas Airways Reviews

Published by on 2024-12-04

🏷️ About: Download the new and improved app today. Book flights and hotels, check in, access your boarding pass, request an upgrade, earn or use Qantas Points shopping must-have products, link partners to earn points, plus explore entertainment options before you fly and mo... Show more


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
69.2%

😎👌🔥 Positive experience
17.2%

🙄💅🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 1,862 combined software reviews.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Booking issue.

2022-07-08

I live in the USA, ever since downloading QantasAirways 2 years ago I haven’t been able to make a booking through QantasAirways .... it goes to the booking section but then has the loading symbol circling in the middle of the page, you can’t select/input anything into the search areas. So very ann... Show more

Hate Numbers

2022-08-09

Don’t update hate numbers

Worst Airline App I Have Ever Used

2022-09-10

The airline needs to study other airline apps to see why they work and this one doesn’t. The level of functionality and travel details provided to the traveler are laughably low. Other than check in and boarding pass, this is useless. When boarding a flight 2 days ago I had to use a paper boarding ... Show more

Zero stars

2022-10-11

QantasAirways didn’t recognize my CORRECT frequent flyer details. Now I’m locked out whilst overseas and the only way to reset the pin is by starting a 3-5 day process which doesn’t include the 2 x one hour phone calls to get to that stage. Wish I never downloaded it and I would recommend thinking... Show more

Freezes up after putting in pi

2022-11-12

Was never able to open an account. Freezes up.

It renders a web browser inside the app??

2022-12-13

What are you using cheap developers to write QantasAirways? Who renders a booking webpage inside an app and then asks about cookies etc? This is early 2000s amatuer hour. Lol. Crappy experience!!!

Stay Away

2023-01-14

CEO is mindless believer in the Flu World Order dystopia #COVEXIT

Reviews are very old!

2023-02-15

Reviews are very old! Any review over 3 months is not worth time to read.
What is the current status flying on Qantas?

Basic functionality and old boarding passes now lost to the system

2023-03-16

QantasAirways seems to work ok. But the new version of QantasAirways looks a bit different in how it displays info but seems to be equal or lower functionality!? While new App has boarding pass generated and stay within QantasAirways it can't be opened with passbook and QantasAirways doesn't al... Show more

Electronic boarding passes ? Check in?

2023-04-17

Taking an international flight tonight, seems there is no way to check in or display an electronic boarding pass in app. To check in, you are directed to use the full website on a computer, and from there you can print out your electronic boarding pass.

Other airlines have apps that can do ... Show more

Good app, could improve compared to other airline apps

2023-05-18

The Qantas app is good but is lacking in two main areas.

1. Tickets added to Apple Wallet do not automatically update and do not show up on screen before a flight. This functionality is very handy and has been standard with other airlines, such as American, for a long time.

2. Award... Show more

Features don't work

2023-06-19

Good at basic functions but features like 'add to calendar' and 'add to boarding pass to Apple wallet' don't work/appear broken. Not as intuitive or comprehensive as other airline apps now available in the market.

Rewards Flights

2023-07-20

Numerous times have booked flights with OneWorld airlines but regardless of whether I use my Qantas number or not, the trip doesn’t appear in QantasAirways . Why have the “Add Trip” feature if you can’t add your trip?!
Look at the American Airlines app and copy the good things.

Fantastic!!!

2023-08-21

What a fantastic app! I had already reserved my next flight with my travel agent when Qantas sent me an e-mail to download QantasAirways , which I did. Checking the fares, Qantas offered the same flight cheaper, forcing my travel agent to beat the price by $1.00! So obviously I think QantasAirways ... Show more

This is not the Voice

2023-09-22

Somewhat simplistic. Not much of an update on the previous iteration - except perhaps more timely flight change notifications?
If you want to enter the Voice competition, but already have QantasAirways installed and merely upgrade - you don't get an entry form; therefore cannot be a part of the... Show more

Responsive to new features

2023-10-23

Great to see Qantas being responsive to new features such as Passbook and now  Watch. I already use this to board planes with my phone but now will be able to board with my  Watch too and phone can stay in my pocket!

Best Airline App I’ve Used

2023-11-24

Qantas App is probably the best airline app I have used.

BNE to Sydney Review

2023-12-25

No matter we’re I travel at home or abroad Qantas beats all other airlines hands down. Thank you QANTAS.

Love it

2024-01-26

I love QantasAirways . I have 2 upcoming flights and once I added my confirmation number to QantasAirways it pulled the flights and all the details. Definitely one of the best airline apps that I have seen so far.

Great app!

2024-02-27

Intuitive and easy to use! Nothing to complain about!



Is Qantas Airways Safe? 🤗🙏


No. Qantas Airways does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,862 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Qantas Airways Is 19.9/100.


Is Qantas Airways Legit? 💯


No. Qantas Airways does not seem legit based on our analysis. This conclusion was arrived at by running over 1,862 Qantas Airways User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Qantas Airways Is 35.6/100..


Is Qantas Airways not working? 🚨


Qantas Airways works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Qantas Airways? Post a Review




Features

Book flights and hotels, check in, access your boarding pass, request an upgrade, earn or use Qantas Points shopping must-have products, link partners to earn points, plus explore entertainment options before you fly and more.

* Check-in, in-app boarding passes and some alerts are not available for all flights and all airports.

Download the Qantas app on your iPhone or iPad for all your journey needs.

It’s also compatible with your Apple Watch.

Download the new and improved app today.

  Customer Service/Support
Developer:
Qantas Airways Limited


Website: