Work app not working? crashes or has problems?

Work Status

Published by on 2023-11-30

This application will provide mobile capability for users to have a centralized
experience to view time cards, review schedules, and submit time off requests
across various workforce management platforms. This application will integrate
with any user's designated workforce management system and is easily
configurable to provide a seamless workforce experience.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 27 Comments

By Nicole   8 months ago


I have a Samsung Android 8 phone and i cant not get the switch button to work correctly. For my job that is very important.

By William richardson   1 year ago


Workforce phone login changed to SSO employee sign in. At work still has correct log in , which is THD account sign in.

By Sarah P   1 year ago


I click on the app ad it never takes me to the login page just loads

By Anthony VK   1 year ago


I am unable to sign into the app and the website. I keep getting a message that says "credentials invalid." I am using the correct credentials. I was able to sign into the website up until 10/17/22 and now I can no longer sign in to check my schedule. I installed the app and that also does not work. I am unable to check my schedule. Please fix this!

By Wendy   1 year ago


I wish they would get the app up and running again. I need it for my schedule and other things... Ugh!

By Sandra Singh   1 year ago


I can't get my workforce app to work

By Don Schene   1 year ago


Won't pull up the app screen just keeps spinning

By Jon   1 year ago


App loads but will not open keeps spinning...not working... galaxy 10e phone

By Peter Gerow   1 year ago


I can’t get pass the workforce logo and Orange screen please fix this app I uninstalled and reinstalled the app please fix it

By Brenda Keys   1 year ago


Unable to log into workforce tools on my smart phone. Uninstaller and installed several times since yesterday. I finally got past the orange screen, but now it just spins like it is trying to open.

By Tiffany Troutt   1 year ago


I have an android phone, and I can't get the app to load. I have uninstalled/reinstalled twice, powered my phone off three times, and the app still won't load. I can bring it up on the computer at work, but not my phone. Help! Please!

By Tiffany Troutt   1 year ago


I have an android phone, and I can't get the app to load. I have uninstalled/reinstalled twice, powered my phone off three times, and the app still won't load. I can bring it up on the computer at work, but not my phone.

By Bailey   1 year ago


I can't login, I just get an orange screen that never goes away

By Tony Sackreiter   1 year ago


Workforce Tools is not opening on my Android phone. Orange screen appeared, but app appeared to be hung. I uninstalled and reinstalled app, but when I clicked "open", it now shows a white screen with a spinning orange circle.

By Shaizar Khyum   1 year ago


My Home Depot Workforce Tools App is not working. It stays on the orange screen without loading anything. I've uninstalled and reinstalled rhe app but nothing changed. Also did an update on my phone and that didn't help either. I have an android.

By Yvette Flanders   1 year ago


Can't log in. It stays on a plain orange screen until I close it. I uninstalled and reinstalled my app. No change.

By Mark Fernandes   1 year ago


Workforce app flashes white and nothing happens after it logs on On my iphone

By Sherry Mauldin   1 year ago


I can't get this app to work. I have changed the password, reinstalled multiple times......is it me or is there a bigger issue? (Third day now of no access).

By Dawn clark   1 year ago


Keep getting page expired. The page you are trying to access is no longer available. I have iPhone xr, 15.6.1. workforce version 2.6.1. The app works on my iPad with the same settings. I have uninstalled the app, turned my phone off then reinstalled but it still isn’t working. Any help would be appreciated

By Stacey   1 year ago


Work force won't load after fill in the information. Please help

By Kathleen Hillman Kennedy   1 year ago


When I log in it gives me the message this page no longer available

By Edward Talpey   1 year ago


Workforce app not working on iPhone. After putting in all my sign in information and entering it loops back to the home page with the apron.

By Edward Talpey   1 year ago


Workforce app not working on iPhone. After putting in all my sign in information and entering it loops back to the home page with the apron.

By Carlos Brown   1 year ago


I put in the store number username , password hit sign in. It goes back to the login screen. I have an android phone. I have turned off phone and reloaded app. Same thing happens.

By Al wilkinson   1 year ago


Somehow got logged off the app…when religion, it gives me a message that “this page is no longer available” ?

By Anna   1 year ago


Not able to download the Workforce Tools app on my Android phone.

By Don Funk   2 years ago


I have no problem logging in to my Workforce app. The problem I’m having is that each time I close the app, when I return to open the app, it makes me LOG IN the entire process each time. I am not “logging out”, simply closing the app and it does this. Each time I want to Open the Workforce app to check my schedule or clock in or out of work, I have to go through the “entire”process to logon again. Please give me a remedy. Thanks


Common dislikes about Work app

- Calendar format is a little clunky

- Seems to be written for desktop viewing

- Choppy week view an missing two week view or two month view

- Request days off should have a day through option

- Login are not consistent

- Will not keep me logged in

- Need to type in store number, user id and password then wait for it to load



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Common Work Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Work app on iOS and Android devices. Solve all Work app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Work iPhone Issues and Solutions

  2. Work Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Home Depot, Inc., developers of Work.


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Developer: The Home Depot, Inc.

E-Mail: [email protected]

Website: Visit Work Website



About this app

This application will provide mobile capability for users to have a centralized experience to view time cards, review schedules, and submit time off requests across various workforce management platforms.  This application will integrate with any user's designated workforce management system and is easily configurable to provide a seamless workforce experience. 



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