Are you having issues? Select the issue you are having below and provide feedback to WhatsApp Business.
- Unable to search people on WhatsApp
- Unable to post pictures to WhatsApp status
- Malfunctioning when posting things on status
- Messages not delivered
- Bug that requires messages to be resent
- Becoming worse over time
Complete guide to troubleshoot WhatsApp Business app on iOS and Android devices. Solve all WhatsApp Business app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WhatsApp Inc., developers of WhatsApp Business.
Contact e-Mail: [email protected]
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers. • BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information. • BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away. • LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call. • RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number. • WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser. WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more. *Data charges may apply. WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business. A simple tool for businesses to talk to their customers. Contact your provider for details. We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support. whatsapp.