WhatsApp Business Reviews

WhatsApp Business Reviews

Published by on 2024-10-25

🏷️ About: WhatsApp Business is a tool designed for businesses to communicate with their customers more efficiently. It allows businesses to have a business presence on WhatsApp and grow their business by providing valuable information to their customers. The app includes features such as business profile, messaging tools, landline/fixed number support, and the ability to run both WhatsApp Messenger and WhatsApp Business on the same phone.


     


Overall Customer Experience 😎


😎👌🔥 Positive experience
60.2%

🙄💅🫥 Neutral
26.2%

👿🤬😠 Negative experience
13.5%

~ from Justuseapp.com NLP analysis of 958,559 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Great for business

- Option to organize products by category

- Ability to send pictures or messages to a group of customers



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Big Bad Bugs

2022-05-21

I'm sure that most of you seen this that a message you sent among yours is not delivered to your contact while before and after one's are delivered!!! it's a bug and you have to resend your message to fix it and from the time that Telegram facing Blocking issues by governments, WhatsApp becoming worse and worse...
Another main problem is that's WhatsApp has no online backup mechanism so in compare with Telegram that everything stores in cloud exactly at the same time they being sent, you have to wait for every day backup of WhatsApp or push the button your self!!! so just shame!

Malfunctioning

2022-06-22

I would have give Whatsapp business 5 star but I won’t be able to do that cause of the challenges I’ve been facing while using WhatsAppBusiness .
Ever since the last time I updated my Whatsapp business app, it have been malfunctioning ie I find it difficult to update my status and whenever I try updating my status, I stopped receiving messages and my messages don’t deliver. 3 days ago I tried backing up my chart and uninstalled my Whatsapp business, then I reinstalled and recovered my charts but so far I’ve seen no improvement nor changes, it won’t just stop malfunctioning and it’s affecting me seriously. Please help find solution to this

Looks like a good app except...

2022-07-23

Had it set up for my small business but ended up deleting it from Facebook. It shows my cell number instead of... Use WhatsApp to connect to “business name here”. Makes sense to have this option since they’re connecting to it from my Facebook business page. We have a standard landline for our business but wanted to try out messaging for new contacts or people finding us on social media. If I wanted them to know my cell I’d just post it on social media so either way whats the point of WhatsAppBusiness? Thought it was an mediator to use for business with oversharing personal info.

AWAY MESSAGE BUG

2022-08-24

WhatsAppBusiness is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount.

PLEASE FIX THIS BUG ASAP:
Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!

Great idea but...

2022-09-25

It’s a very good idea for people who have two phones! However, for people like me who only have one phone and doesn’t want customers to text you to your personal profile WhatsAppBusiness is not the solution. There could be an option for a business account where you can select your customers from your contacts that way they can only communicate through the business account and you can have more privacy in your personal account

Fixing the bugs!!!!

2022-10-26

I really would have rated this the best business tool but I have to be honest, there are some irritating bugs that has been there for way too long.
1. WhatsApp hangs when I switch on my data. My WhatsApp literally hangs on everytime my data is on and I’d have to switch off my data to be able to reply to texts
2. When it’s not hanging because of my data connection being on, it’s hanging because I just uploaded a status. Every single status update sends my WhatsApp on some 5-minutes-out-of-commission journey. Please look into these
A great app over all

Broadcast list and unread option.

2022-11-27

Broadcast list function needs improvement. More often than not messaged won’t get delivered to all recipients. Which defeats the purpose of a broadcast message. Please fix

Algo. We urgently need an “unread” filter. Very often you answer messages based on priority and then you scroll down to find the ones you still need to reply to but get lost/mixed with the read ones. Please add an option to only view the unread messages at a glance. Thank you!

The Organic Business Tool

2022-12-28

I find WhatsApp Business the greatest organic business tool, where one can build their business through contacts in their network, sharing tons of content which would otherwise need to be promoted in Facebook or Instagram for reach via broadcast lists and status with far better reach. Only bug witnessed is within the synch of Facebook profile towards business hours, which fails and I have to set manually to have the away message corresponding.

My recommanded

2023-01-29

Hi
I use the wa business for more option
I think that we need more option to handle our works such as a control the online status for emergency session time becaus when i waiting for message from my team in wa business all the people see that I’m online and they tell “let’s talk to him because he is online...!!!🙄” but in real I’m in serious session and just waiting for one doc from my team...

Status doesn’t upload when you many contacts

2023-03-02

I would be very happy if status can be uploaded even if you have 1,000 plus contacts
About 6 friends of mine be complaining about same issue posting stuff on their status since they have plenty contacts they can’t upload status. Issue in Ghana

Can’t access my WhatsApp business freely

2023-03-31

Tbh I really don’t know what to call it but it seems I keep experiencing same problem over and over again.
My WhatsApp business is will all of a sudden stop working.
It won’t scroll,won’t access messages nor allow the auto reply go through.

Deleted it many times and same thing keeps occurring.😔

WhatsApp is the best thing to Modernize Society

2023-05-02

WhatsApp challenges how we perform today as multi tasking is a New and outstanding way to create solid work ethics. Maintaining content, context and control of our lack thereof in mediating for our universal language to communicate our ideas without interruption.

The told ideas of how WhatsAppBusiness delivers is outstandingly the most noteworthy piece of Art. It is a good place for a beautiful day to experience the best outcome for life’s journey.

Great but better with categories

2023-06-02

Hi, l am enjoying so much WhatsAppBusiness and it is great for business, only thing l see you don’t have an option to organize your products by category, so if you have 100 type of the same product, customers must look one by one. And also you should be allow to send pictures o messages to one group of customers for example de one inside your categories and only the ones inside the category that you select. Everything else is perfect and great!

Información not been downloaded correctly

2023-07-04

I have a situation that at least 40 percent of my voice and stickers I received on my device are getting stock between the sender and me. I receive the audio notification and I’m unable to listen to it, won’t play and regarding the stickers I also received the notification but all I see is a square image with a down arrow seen down

Can you please help!!

Excellent improvement ‼️

2023-08-04

This is so much helpful for me, being a small entrepreneur(Tourguide)… Many features I get to know are by accident…. and they are really helpful (such as; getting in touch with potencial clients, save previous client their info to use as reference later…etc.) but all this is you have, but very time consuming to discover.. is there maybe 🤔 a tutorial that I don’t know about to make my live much easier???

About whatsapp that I experienced just the night ago

2023-09-05

So yesterday night im sick of being on the online world so I want to let go of them but I couldnt find any way to push everyone from me so i tried to delete whatsapp but then I want to redownload it cuz my mom and I lives in a two far different places and I need to call her to see her face but then again my whatsapp is still on loading mode from yesterday to today

Need to fix one thing

2023-10-07

Hi, when you reply to old chats you scroll down and reply and after you come back at the top chats and then you have to find again old chats . Plz fixit . I need again n again come back up and wcrool down to reply old chats and follow up.
2 :
Plz add more colors label. And if label can be in smaal fonts and less space occupy under name that would be good . Cuze if you are putting alot of labels because thwir fonts size is big and bold colors it’s too much mess. Thankuou

Malfunction

2023-11-07

I love WhatsAppBusiness but am having a problem with my number , whenever I post things on my status WhatsAppBusiness mostly malfunctions so for 24hours sometimes am unable to respond to messages ..I switched from messenger to WhatsApp business hoping it would fix the problem but still nothing..I used Watsapp messenger with another number but I am not experiencing that problem only on my actual number , what would be the problem and how could I fix it ?

A big problem

2023-12-09

Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying WhatsAppBusiness for the past few months pls find something to do about within a day pls. Thanks

WhatsApp for business

2024-01-09

WhatsAppBusiness has given my business so many benefits in direct communication with our customers.
I’ve found the ability to conduct a wide variety of activities to assist our clients extremely helpful when the clients need instant support.
I would recommend to any business owner WhatsAppBusiness as a great tool that will only enhance their professional attributes in the eyes of their customers.

Images

2024-11-14

The auto save to camera roll groups all the saved photos with my regular WhatsApp photos making WhatsAppBusiness completely useless. I want to be able to completely separate my WhatsApp and WhatsApp business accounts which means the business account needs a completely separate folder for photos. Especially when business photos are being used to ensure I don’t get scammed. Looks like I’ll be using a different chat app and just keep regular WhatsApp for personal use which is a shame because the last thing I wanted was to make my employees download another app to their phones.

Got freaked out by someone on this app.

2024-11-14

I just wish there was a way to block someone. Seeing as I was contacted to try and help us with our business start up and instead of that he’s been harassing us nonstop even calling my cell phone at home. Dad is the only negativity on WhatsAppBusiness otherwise I think it’s a great app I have met people that are helping us get our business going but this guy just will not let up my son told him he will get a legal cease-and-desist order if he doesn’t stop.

Great but...

2024-11-14

Whatsapp needs an away button ,where I don’t have to delete my Whatsapp but can just turn on “away” and no message comes in until I turn it off and I can actually then see all the messages,also WhatsApp needs a feature to turn off particular groups without leaving and you can stop receiving messages from that group

WhatsApp status

2024-11-14

Hi, please it will be good if clients whose numbers aren't saved on our phone can get to see our WhatsApp status. Cos it's like an advert, not only saved contacts should see it, so we can reach a wider audience on WhatsApp. Those who have our contact should be able to view our status whether we saved their contact on not.
Please please work on this, this should differentiate the two kinds of WhatsApp. Thank you!

I can’t add Business details to my Account

2024-11-14

I just opened my new account on WhatsApp Business. For some reason, app won’t allow me to add business details (location, business hours etc) to my profile. I can’t even see the option to add it. I can’t figure out what’s wrong?
These are very crucial details for my business.
Please help me out.

Best

2024-11-14

It’s the best ever.....you get to set the kinda business you’re into so your client would see it d 1st time you send dem a text.....lets you have 2 WhatsApp on one phone so you can also just use it for a different number you don’t want certain people to have.
I’ve been looking forward to this.....thanks

Excellently Convenient

2024-11-14

At the time when I write this review, I have only been using this WhatsApp for Business for only about two weeks. I have enjoyed the experience. It’s straightforward to use, and WhatsAppBusiness has a feeling of ease. Excellent on keeping up with your contact and the interface is great

What we needed and it’s here

2024-11-14

I think there should be 3 whatsapp even Four coz people like me are traveling for business and we get 10 different numbers which we use them at least 5 of em constantly
I think the 3rd whatsapp in our devices app stores must be something like telegram with channels and more features

Thanks a lot for all your cares and effort

Add change number option

2024-11-14

I want to change number in whatsapp business but this feature isn’t available yet. I don’t have this sim card I don’t want to loss my chat because it’s important to change my number can you enable option on next update or give me the way how i can make
Thank You

Needs multiple user capability

2024-11-14

As other users have mentioned, the only thing missing from WhatsAppBusiness is the possibility of multiple users. First thing I did when I found out about WhatsAppBusiness was to try to set it up for me and my secretary and noticed that wasn’t possible. Other than that, works perfectly.

Fabulous App for Business and Personal Use...

2024-11-14

I simply love WhatsAppBusiness. I love the idea of using WhatsAppBusiness for business or personal use. I actually have both apps on my iPhone and use them in different ways. I use a different number with the chat messenger and I use the business messenger for personal uses. but, it would be cool to have a third app or allow for 2 accounts on the chat or business versions of whatsApp. Again, I totally love WhatsAppBusiness. Please, keep up the good work.

StormyBlu

Simply the BEST AMOMG THE REST

2024-11-14

As the son of the General Manager of X-BOX and Microsoft, I am not limited with some top best wide range of social media
So your question shold be why should such a guy like me deviate from all these good and better social media Microsoft has to offer and use Whatsapp right??
BECAUSE WHATSAPP BUSINESS MAKES IT USER FRIENDLY AND EASY TO BROWSE THROUGH.
"And this is why I say is simply the best"



Is WhatsApp Business Safe? 🤗🙏


Yes. WhatsApp Business is very safe to use. This is based on our NLP (Natural language processing) analysis of over 958,559 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for WhatsApp Business Is 81.6/100.


Is WhatsApp Business Legit? 💯


Yes. WhatsApp Business is a totally legit app. This conclusion was arrived at by running over 958,559 WhatsApp Business User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WhatsApp Business Is 100/100..


Is WhatsApp Business not working? 🚨


WhatsApp Business works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Meta Verified for business $14.99
Meta Verified for business $14.99
Meta Verified for business $14.99
Meta Verified for business $14.99
Meta Verified for business $14.99
Meta Verified for business $14.99
Meta Verified for business $14.99
Meta Verified for business $14.99
Meta Verified for business $14.99
Meta Verified for business $14.99


How was your experience with WhatsApp Business? Post a Review




Features

- Business profile: Create a profile for your business to help customers find valuable information such as your website, location, or contact information.

- Business messaging tools: Be more responsive to your customers by using Away messages to indicate that you're away.

- Landline/fixed number support: Use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number.

- Run both WhatsApp Messenger and WhatsApp Business: Use both apps on the same phone, but each app must have its own unique phone number.

- WhatsApp Web: Respond to your customers more efficiently right from your computer's browser.

- Includes all the features of WhatsApp Messenger such as the ability to send multimedia, free calls, free international messaging, group chat, offline messages, and much more.

  Customer Service/Support
Developer:
WhatsApp Inc.

Contact e-Mail:

Website: