Contact Specialized Ride Support
Company Name: Specialized Bicycle Components, Inc.
About: Specialized Bicycle Components is an American brand of bicycles and related products that designs
and manufactures bicycles and much more.
Headquarters: Morgan Hill, California, United States.
Specialized Ride Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Specialized Bicycle Components, Inc.
Verified email ✔✔
E-Mail: ridercare@specialized.com
Website: 🌍 Visit Specialized Ride Website
Privacy Policy: https://www.specialized.com/privacy-policy
Developer: Specialized
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Privacy & Terms:
https://www.specialized.com/us/en/terms-of-use
3 Most reported problems 😔💔
Not working
by Cindy F2020
I am having the same issues others have. I states there is an account error and to check if I’m connected to the internet...I am. Super frustrating. I emailed specialized, got an automated reply 3 weeks ago and nothing since. So basically have 4 helmets in my household equipped with Angi technology and cant use it. Super disappointed. I tried uninstalling and reinstalling nothing works. Tried on my phone and I pad, nothing. Have this for a month and can’t use the technology.
Very poor implementation of the safety function
by Hours User
I agree with the last review - the Ride app is a serious downgrade from ICEdot. I’m not interested in joining the Specialized “community”, I just want my family to find me if I crash. Unfortunately the app doesn’t seem to maintain connection to my phone’s GPS (even while Google Maps and Waze locate me perfectly), so that function is essentially useless.
I can’t fault the ICEdot owners for wanting to cash out their innovation, but by selling to Specialized they really ended up doing a disservice to the cycling community.
No internet connection
by Mbdresnick
When I’m trying to create an account...after I enter my personal info I get a pop-up alert that says I’m not connected to the internet. When I’m in fact connected. That’s how I’m writing this review....
I read other reviews that said to log in using my info from another specialized app. Tried that. I get the spinning wheel of foreverness.
If we were playing dodgeball and it was picking a dead body or whoever created this app. The dead body would be more useful.
Have a Problem with Specialized Ride? Report Issue
Why should I report an Issue with Specialized Ride?
- Pulling issues faced by users like you is a good way to draw attention of Specialized Ride to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Specialized Ride customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Specialized Ride.
