3Commas: Crypto Trading Bots Reviews

by Ben Dayho

There is no “blue cancel button”. When contacting support - Irakli - you only have a little more than 24 hours to respond or you case will be considered closed. Then Eduardo apologizes and states he’ll pass it on to the finance department to have them do something. Upon no response after 2 days and no monies back on PayPal account.

Update....
It only took 8 emails with three different employees to get this sorted out. PS I love the blanket use of “full details on our refunds policy is located...”
A company with that type of response (especially when I explain my dilemma) shows a lack of empathy and attention to details.

by Chadle

Doesn’t have the necessary tools to trade like the web app.

Update from your response:
Things I would like. Full feature-set to match the web front end

Until then:
Smart-Trades are not accurate. If you added funds it doesn’t show any of those numbers in 3Commas .

Notifications have been super inconsistent lately. Opened a ticket and said it is being moved from telegram. But not getting everything between the 2. Like no notification in 3Commas today. Then random in Telegram.

3Commas has not had much improvement in multiple years and light years away from catching up with the web front end. Lots of improvement needs to be done here.

by Nick, The Name.

Trusting 3Commas has been a massive disappointment and I urge others to run while you can. Took my account from in the green to in the red by inaccurately calculating average buy prices and then automating sells based on that. Also I know algorithms aren’t perfect but pushing “strong buys” right before a crash is an icing on the cake. All this for $100/mo.

Do your trades yourself, try another app, or hire a programmer.

by Sad Trader 562

I do love it and have been using smart trade with almost all of my trades, however I use this with kucoin primarily and when clicking on market sell through 3 commas, it does not sell all of my position which is the point of a market sell order... I have had to manually sell the rest of my position through kucoin after 3 commas had failed to sell all of my position causing me to lose more money from not selling fast enough- not once but 3 times now.
I wish this wasn’t a problem otherwise it’s efficient and trust worthy. The support team gets back to you fairly quickly which is good. There is no way to use the 3 commas features with margin if you are in the USA.
Make compatible with kucoin futures and fix your market sell bug and it is the greatest 3rd party trade enhancer out there...

by User1234465

I have subscribed to pro membership but the platform has not been so satisfactory to me and I asked support for refund while they just shared a link to request refund but none of them responded to my messages afterward.

I almost sent message to 3 or more support members of this app but my message has not been even read in 3 days.

I hope the team consider expediting the process and provides normal support to customers whether they have normal queries or ask for refund and their behavior should not change.

by C0J7

Please show more information about gridbots. You could make it much better if there was some type of trading feed so you could look at individual trades for each bot similar to on the web.

by Zen367

I understand that a phone app will have a limited number of features but 3Commas is way too limited and basic to be of much use. I can’t see all of my bot settings, I can’t see the daily profits per bot, and I can’t manage any of my bot settings.

by Neoreef

The service as a whole is pretty good, so I’ll just point out the areas that need improvement. First, and by far the biggest issue I’ve had with 3Commas is a lack of nicknames for exchanges you configure. If you have multiple accounts at and exchange, they’ll be listed by the same name everywhere in 3Commas . This makes it difficult if not impossible to know which account you are transacting with.

Next encompasses a lot of cons, the mobile app is a second class citizen. Meaning it only has a fraction of the functionality of the web interface. This greatly reduces its utility, as many things can not be done from it.

by Geoffreyalanholliday

Even the simple crypto apps can update at various intervals. One shouldn't have to pull down to force an update either on the iPhone app or the M1 enabled iPhone app. Not sure why the developer was so uninspired to not enable this feature when the subscription cost is so high. As for myself, I'll add one month to the 3-day trial period just to see how useful a service this really is despite the bad press out there. Instant updates, though, would go a long way to making me a long-time subscriber. Just saying.

by DrBeePhD

At least compared to even the mobile browser version of the site. Anyone reading this, if you need to access this app on your phone, you're wayyyy better off simply going to their site on your mobile browser.

For the 3C app devs, please take a look at your mobile site and see what it does better, and implement these things in 3Commas . There's no need to reinvent the wheel.

Thank you!

by Drewbear From The Block

Not a fancy UI, but a lot of the core functionality exists, so you are able to remote control the bots effectively and even gives you use value of the current deals which is not even in the main web app UI. Not the best app when you look at competitors offerings, but enough to have peace of mind when away from the desk.

by Every Review Name Is Taken

The ap doesn't offer any control so its functionally not much use. At minimum all I wanted was a “Bad bot! Turn off now! Emergency!” Button but nope. Its just a few account stats from your exchange which are better visualized on their own native apps. Oh well. The web site is a great service at a good price but 3Commas is not helpful.

by Woltab

this app on a browser is wonderful and getting better all the time, but this iOS version needs a little help. It doesn’t crash and gives you some info and the ability to toggle your DCA bots, but you can’t drill down from a very superficial level.

by Rob "the Doc" Morton

Is because I can't sort the active smart trades by their profit or manually reorder them. I jus want to view my open trades in order by how well they are doing. Other than that I love everything about 3 commas.

by The__Bat

This is a great app. Lay night was my First night using it, the entire market dumped 40%. It was a bloodbath. My bits performed greet and I was profitable through the event.

by ColbMar

I was interested in learning how to set up programmable bots to trade for me and this app made it happen. I couldn’t have figured it out without the better traders courses tho. Very powerful for passive income.

by RektByETH

The hardest part of trading was keeping track of my DCA, where I was in a position and then not missing the profit points. They provide tools to address all of these issues. I can pre-plan trades, then execute them and at some point I will hit the profit number I’m looking for and this app will execute the sell for me. I don’t miss out on the run while I’m sleeping and I always know how I’m doing in a position, even with many DCA buys.

I can also tie into the 3 trading platforms I use and manage and trade them all from this app; freaking amazing!

The bots are solid. I’ve used a few and I I like how they have set it up. You can adjust nearly every parameter or if you don’t know what you are doing, they will take care of all of that using a precanned bot.

I wish they could build in the full platform into 3Commas with all the amazing features from the web like the TradingView charts and signals. I’m sure they will get there though. The mobile web experience does what I need so not a deal breaker.

This is probably the MOST important trading tool I use and I will gladly pay for their pro plan as it’s paid for itself 100x over.

by JDinscore

I think I might like 3Commas more than the web platform.
I’ve been using 3 commas for about three months. Over the past month I have been using a custom tradingview script/signaler in combination with this app.
This is by far my favorite trading bot! It turned a profit during this weeks sell off.
I love this app

by Castro42c

There isn’t a leverage option on 3Commas for FTX like there is on the browser. Can a dev comment on this? Maybe I’m missing something thank you.

by Muzmoore

Loving 3 commas - very easy interface and good support for beginners through faq. Would like a few more start trade options if possible. Money well spent thank you 3 Commas 👍