Contact 3Commas Support
Company Name: 3Commas Technologies OU
About: If you’re tired of switching between crypto exchange terminals and getting red
eyes monitoring the market’s ever-fluctuating prices before making moves -
you’ve come to the right place.
3Commas is more than just a Bitcoin app.
3Commas Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with 3Commas: Crypto Trading Bots. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 3Commas: Crypto Trading Bots. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 3Commas Technologies OU
Verified email
Contact e-Mail: [email protected]
Read 3 Customer Service Reviews 😭😔💔
Scam!
by Ben Dayho
There is no “blue cancel button”. When contacting support - Irakli - you only have a little more than 24 hours to respond or you case will be considered closed. Then Eduardo apologizes and states he’ll pass it on to the finance department to have them do something. Upon no response after 2 days and no monies back on PayPal account.
Update....
It only took 8 emails with three different employees to get this sorted out. PS I love the blanket use of “full details on our refunds policy is located...”
A company with that type of response (especially when I explain my dilemma) shows a lack of empathy and attention to details.
Horrible app
by Chadle
Doesn’t have the necessary tools to trade like the web app.
Update from your response:
Things I would like. Full feature-set to match the web front end
Until then:
Smart-Trades are not accurate. If you added funds it doesn’t show any of those numbers in the app.
Notifications have been super inconsistent lately. Opened a ticket and said it is being moved from telegram. But not getting everything between the 2. Like no notification in the app today. Then random in Telegram.
This app has not had much improvement in multiple years and light years away from catching up with the web front end. Lots of improvement needs to be done here.
Inaccurate reading of base costs = huge losses
by Nick, The Name.
Trusting this app has been a massive disappointment and I urge others to run while you can. Took my account from in the green to in the red by inaccurately calculating average buy prices and then automating sells based on that. Also I know algorithms aren’t perfect but pushing “strong buys” right before a crash is an icing on the cake. All this for $100/mo.
Do your trades yourself, try another app, or hire a programmer.
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