Ampath app not working? crashes or has problems?

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Last Updated on 2024-07-11 by Ampath Laboratories

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Common Ampath Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ampath app on iOS and Android devices. Solve all Ampath app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ampath iPhone Issues and Solutions

Ampath iOS app crashes, not working, errors
Ampath iOS app network issues
Ampath on iOS has black/white screen

Ampath Android App Issues and Solutions

Ampath has errors/crashing/not working
Ampath server network connectivity issues
Ampath has black screen

Ampath iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ampath app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ampath app crashes or not working on Iphone (iOS):

Close and restart the Ampath app on iPhone
Update Ampath app to the Latest Version for iOS
Uninstall and reinstall Ampath iPhone app
Update your iPhone to the latest iOS version

Fix Ampath on iPhone unable to connect to server/internet connection issues::

To resolve Ampath network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ampath black/white screen (blank screen) on iPhone:

Follow the Ampath iOS app troubleshooting guide Here →

Ampath Android App Issues and Solutions

Fix Ampath not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ampath app issues:

Force Stop the Ampath App
1. On android, goto "Settings" » click Ampath app. » click "Force Stop".

Update Ampath to the latest version on PlayStore

Clear Ampath App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ampath app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ampath.

Fix Ampath unable to contact server/ Ampath internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ampath » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ampath » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ampath on android.

Solve Ampath black/white screens issue on Android:

Follow the Ampath android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ampath Laboratories, developers of Ampath.

About this app

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