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⚠️ Most reported problems ⚠️

Not working
36.4%

Connection
18.2%

Login
18.2%

Something else
18.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of COM-DEX Problems 😠👌🔥

- Poor connection reliability

- Disappears off iPad and will not reinstall

- No "sliding scale" for the volume

- User interface is amateurish and parts do not work

- Have to reset/reinstall the app multiple times a week

- App doesn't detect HA's

  2 Reported Issues: 😵🆘🛟🚨📢

John
2023-10-08

Efter skift til ny iPhone 15 pro Max virker app vom dex ikke

Karp
2023-04-21

I could make and receive phone calls but I could not listen to voice notes

Showing 1-2 of 2

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Common COM-DEX Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Widex A/S, developers of COM-DEX.




About this app

The COM-DEX app from Widex allows hearing aid users to remotely control their hearing aids via the COM-DEX hands-free streamer.  COM-DEX Remote Mic support or have access to the new features mentioned in “What’s new in Version 1. 3. 0”.  If your current COM-DEX has firmware older than version 1. 3. 0 (e. g. 1. 2. 0 or 1. 0.  App and device information -> COM-DEX firmware version: x. x.