Contact LEGO Support
Company Name: LEGO
About: The LEGO Group is a family-owned company based in Billund, Denmark and best known for the
manufacture of LEGO-brand toys.
Headquarters: Billund, Syddanmark, Denmark.
LEGO Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LEGO® Powered Up. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LEGO® Powered Up. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for The LEGO GroupContact The LEGO Group! Or Contact Support
Need help using The LEGO Group? Try their Help Center now!
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Read 3 Customer Service Reviews 😭😔💔
No way to exit the app
by Adrian_Gallo
So I downloaded this app onto my iPhone X. Connected via Bluetooth to the new LEGO Batmobile and everything works fine. EXCEPT when I’m done with the app and want to exit the app, I can’t! Swiping up on my phone to go back to home screen or to show all open apps doesn’t work. The app simply does not allow you to. Only way to close the app is to power off the iPhone via the volume down button and the main button on the opposite side and then swiping the phone off. EXTREMELY ANNOYING. Going to return the batmobile if there is no immediate fix. What a horrible experience after spending well over two hours to put something together that totally locks up your phone.
Piano portion doesn’t appear to work on new phones.
by Thisnicknameisnottakenyetisit?
Grand Piano kit portion of app doesn’t work on 2nd Gen SE (tried two different ones) but works with 1st Gen SE… all running the latest iOS. Looking on Lego’s site for compatibility, the latest phone listed is the iPhone 7. Really??!!
Update 3 months later: Lego acknowledged the problem but still no update. If you’re considering buying a PoweredUp set, you might think twice unless you’re sure your device will work. I know I won’t be buying any.
Not working on iPad
by Homefixit
I have the app on my iPhone and iPad. I wanted to have the piano play thru the iPad while I manually worked the roller coaster functions to have some background music. So I bring up the piano on the app and when I click the listen side instead of getting the music choices all I get is a gray screen! I feel I have been wasting my money on the power up motors and hubs. Can we get an app that works
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