Contact LEGO® Life: kid-safe community

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About: The LEGO Group is a family-owned company based in Billund, Denmark and best known for the
manufacture of LEGO-brand toys.

Headquarters: Billund, Syddanmark, Denmark.



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LEGO® Life: kid-safe community Contact Information

Listed below are our top recommendations on how to get in contact with LEGO® Life: kid-safe community. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LEGO® Life: kid-safe community. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LEGO



Verified email ✔✔

E-Mail: LEGO.Apps.Play.Store@LEGO.com

Website: 🌍 Visit LEGO Website

Privacy Policy: https://www.lego.com/privacy-policy

Developer: LEGO System A/S


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Privacy & Terms:

https://www.lego.com/privacy-policy

https://www.lego.com/legal/notices-and-policies/terms-of-use-for-lego-apps/




Read 3 Customer Service Reviews 😭😔💔

4.6 out of 5

An ok app with a lot of flaws.

2022-04-28

by AmateurAppReviewer

I want to start by saying that this app is a great way to show the world your builds and to see other peoples builds. However, it has a few major problems. First off, the character creator has a serious lack of normal clothing and faces. It feels kinda childish when My character ends up looking like something out of a sci fi movie, when I just want to make a normal guy. Second, the comment section. You are limited to 10 characters, and you are only able to use emojis and stickers. I understand that kids use this app so censorship is an issue, but you could have moderators or a comment filter. If club penguin figured it out 10 years ago, you can definitely figure it out today. This app is intended to be a way to share creations and get peoples input on them, but they can’t even say what they feel. You are left with a stupid sticker instead. I genuinely see potential in this app being a place where builders can come together and share builds with each other, but until this communication barrier is removed, it will not be appealing to the majority of builders. This app has potential, and I expected more. I want to continue to use it, but I want it to improve if I’m to continue with it for a long time.

Login is broken.

2022-05-05

by PenguinPlayer456

Hello, I am here writing a review on the app. First off all, the login is broken. When my mother attempts to verify with her ID, the moment she clicks start, the account creator gives us an error message. Also, me and my mom are deciding to not use credit card verification because we don’t put our trust into random websites like these ones. There’s too much security, and even though that’s good, it’s very inconvenient and it’s driving kids away from your app. Second, this is extremely complicated. How is a 9 or 10 year old supposed to remember all of the steps to edit your avatar, look at creations, even making an account is harder than it should be. The only reason this isn’t an instant 1 star review is because the main purpose of the website is to have LEGO creators share projects, and even though you did it kind of badly, you still did it in some way and A for effort, I guess. If I were you, I’d fix the login and make it easier, and then try to make other features slightly less complicated. I’m looking forward to the future of LEGO life, but if you keep going on the path you’re “walking on,” this platform won’t live for much longer.

Fun but not great

2022-05-12

by Miss.toca

I was kind of disappointed when I started playing this game, although fun has some problems. First off is the character creator, so I get that it’s for kids and all but that doesn’t mean that you have to have exactly the same kinds of LEGO pieces you get in the store, I found that it was kind of frustrating when I try to find red hair like my own and the only kind I get is in a ponytail, same sort of thing for all the other categories too. Second off is when you first log in, so when I logged in for the first time and chose my name I was disappointed to find I only had a few choices, they were choices such as SuperHavockPenguin or MegaMerackulusWasp, I think it would make this game a lot better if you could at least customize your own name to something more reasonable. Third is commenting, when I tried to comment on something I liked and wanted to complement I found I could only use a very limited selection of emojis and stickers and I could only use ten of them, so I can’t really tell people “this looks great!” Or “good job”. Last of all, I think it would make it really great if you had a little section for building tips and tricks because when I build it always looks like a wreck so it would be kind of nice to have that little place you can look around and share your own tricks and see other peoples.

Hope you find this helpful! Will continue using the game but hope to find some updates listed above soon. 😉😜


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