Contact LEGO Support
Company Name: LEGO
About: The LEGO Group is a family-owned company based in Billund, Denmark and best known for the
manufacture of LEGO-brand toys.
Headquarters: Billund, Syddanmark, Denmark.
LEGO Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LEGO® TECHNIC® CONTROL+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LEGO® TECHNIC® CONTROL+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for The LEGO GroupContact The LEGO Group! Or Contact Support
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Privacy & Terms:
https://service.LEGO.com/de-de/contactus
https://www.lego.com/privacy-policy
https://www.lego.com/legal/notices-and-policies/terms-of-use-for-lego-apps/
Read 4 Customer Service Reviews 😭😔💔
recently purchased lego technic Claas Combine Harvester there is no instruction manual of how to make it up, can you please post one has he abit upset. Many thanks for any help you supply.
Unintuitive Controls
by LUplayer
I own the new RC Buggy and was looking forward to using the app with it, but when I got it connected, I found the controls very difficult to use. Whenever I wish to turn the vehicle, it often times stops completely and reverses direction because my finger went down far enough to do so, since both gas and steering are on the same button. This makes the car almost unusable if you need a lot of steering. There should definitely be a toggle option to two separate controls, one for steering and one for gas, with the other fun buttons in the middle of the screen instead. Please consider this solution as I don’t want to have to return the buggy because of bad controls, of all things.
The app also crashes when you are in your first battle match and are losing, preventing you from getting any further.
You asked me for my rating, so here it is.
by All Da Nicknames Taken
The controls for the 4X4 X-treme Off-Roader are counter-intuitive. Driving forward/back is on the right, and steering is on the left, which is the opposite of how every other remote control car works (including the LEGO Crawler from 2012).
The app crashes often, and it takes quite a while to load.
The steering is glitchy. It sometimes steers the car without any input (although this problem exists with other apps as well, so this is most likely an issue with the Technic hub, not the app itself).
And finally, the thing that made me write this review: The app interrupted me while I was controlling the car and asked me to rate the app. I have In-App Ratings & Reviews turned off in Settings, so not only is this super annoying, but it’s also against Apple’s guidelines. This app should be removed from the App Store until LEGO removes this.
Off-Road Buggy
by Firey106
The interface for the RC Buggy makes it super difficult to drive with just one toggle. I find myself running into things and not be able to drive where I want and I think if there were at least the option to have a gas pedal with a separate toggle to steer. I’m crashing into things more than actually driving and it’s becoming so frustrating I don’t want to drive it anymore, but it’s such a fun looking car that I don’t want to.
Have a Problem with LEGO® TECHNIC® CONTROL+? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of LEGO® TECHNIC® CONTROL+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LEGO® TECHNIC® CONTROL+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LEGO® TECHNIC® CONTROL+.
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