Contact LEGO Support
Company Name: LEGO
About: The LEGO Group is a family-owned company based in Billund, Denmark and best known for the
manufacture of LEGO-brand toys.
Headquarters: Billund, Syddanmark, Denmark.
LEGO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LEGO
Verified email ✔✔
E-Mail: support@nimblebit.com
Website: 🌍 Visit LEGO Website
Privacy Policy: http://www.nimblebit.com/LEGOTowerPrivacyPolicy.html
Developer: NimbleBit LLC
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Privacy & Terms:
https://www.lego.com/privacy-policy
3 Most reported problems 😔💔
Don’t have the sets needed
by MykalaShaver
I disliked this app a lot because to use it at all, besides watching videos, of course, you need the LEGO City space sets, which I don’t have, and I bet a lot of other don’t either. So, I immediately deleted this app after realizing that.
Sound doesn’t work
by Dobetter192
My kid is upset that the sound doesn’t work on this app. I updated the phone OS, reinstalled the app, no use. Please fix it. Looks like you have had this problem for a year or more!
Not as much to do like the other Lego apps
by Sethsgrammy
I just deleted this app. You have to build models Tobe able to play with any of the missions. We don't have these kits so we can't do the challenges. I think your developers missed these are ship on this one.
Have a Problem with LEGO® City Explorers? Report Issue
Why should I report an Issue with LEGO® City Explorers?
- Pulling issues faced by users like you is a good way to draw attention of LEGO® City Explorers to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LEGO® City Explorers customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LEGO® City Explorers.
