LEGO® Powered Up Reviews

LEGO® Powered Up Reviews

Published by on 2023-06-26

🏷️ About: The LEGO Powered Up app is a mobile application that allows users to control and customize their LEGO creations using Bluetooth controls. The app can be used to operate the motorized engines of the LEGO DC Super Heroes App-Controlled Batmobile, LEGO City Cargo Train, or LEGO City Passenger Train. It also allows users to bring their customized creations to life by coding them using Powered Up components.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
66.9%

😎👌🔥 Positive experience
20.6%

🙄💅🫥 Neutral
12.5%

~ from Justuseapp.com NLP analysis of 467 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and intuitive app

- Easy to connect devices

- Great STEM activity for kids and adults of all ages

- App was just amazing

- Saves x4 AAA batteries



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

3.6 out of 5

Not working on iPad

2022-05-22

I have LEGO on my iPhone and iPad. I wanted to have the piano play thru the iPad while I manually worked the roller coaster functions to have some background music. So I bring up the piano on LEGO and when I click the listen side instead of getting the music choices all I get is a gray screen! I feel I have been wasting my money on the power up motors and hubs. Can we get an app that works

No way to exit the app

2022-06-23

So I downloaded LEGO onto my iPhone X. Connected via Bluetooth to the new this app Batmobile and everything works fine. EXCEPT when I’m done with LEGO and want to exit LEGO , I can’t! Swiping up on my phone to go back to home screen or to show all open apps doesn’t work. LEGO simply does not allow you to. Only way to close LEGO is to power off the iPhone via the volume down button and the main button on the opposite side and then swiping the phone off. EXTREMELY ANNOYING. Going to return the batmobile if there is no immediate fix. What a horrible experience after spending well over two hours to put something together that totally locks up your phone.

Piano portion doesn’t appear to work on new phones.

2022-07-24

Grand Piano kit portion of app doesn’t work on 2nd Gen SE (tried two different ones) but works with 1st Gen SE… all running the latest iOS. Looking on this app’s site for compatibility, the latest phone listed is the iPhone 7. Really??!!

Update 3 months later: this app acknowledged the problem but still no update. If you’re considering buying a PoweredUp set, you might think twice unless you’re sure your device will work. I know I won’t be buying any.

Great app but…

2022-08-25

Had LEGO on my Samsun Galaxy and it was great for powering my daughters train. Just got a new iPhone and downloaded LEGO to find the controls are shrunk to an area smaller than two inches and are unplayable as a result. There is no resize feature so LEGO is unusable until the developer fixes the sizing issue. It’s a shame to spend hundreds on a cargo train and not have working sounds.

Needs documentation

2022-09-26

Most of LEGO works great now (it used to be really finicky), but figuring out how to use it is really challenging. Most block coding environments have either a basic description of what each block does, or words on the blocks, but the this app powered up app provides no such descriptions. It seems that this app has backed themselves up into a corner by trying to making LEGO understandable by kids as well as attempting to achieve the full functionality of the Powered Up system. Adding a text programming mode (with Python or some other simple language) that unlocks the full functionality and contains thorough documentation while reducing the complexity of the block programming is the path that this app should take. (I am aware that the new Mindstorms system will be programmable in Python, I am hoping that that will be compatible with the rest of Powered Up)

Needs work.

2022-10-27

LEGO is cool but the train is too dependent on LEGO . Having to have LEGO open at all times while using the train is extremely limiting. Some people just want the train to run for an hour and relax and watch it. I understand wanting to save battery but this app needs to address this either by having an override on the actual motor or something in LEGO .

Controls won’t work

2022-11-28

At first LEGO was working really well, but then some problems started appearing, firstly, some of the controls just stopped working, (specifically the speed, the slower parts were the non working ones) I tried the battery on the train, I tried un-installing and re-installing LEGO , the list goes on. Secondly, you can rename the power piece of your vehicle, the only problem is it won’t let you rename the power price of your vehicle, you’ll delete the name and it will glitch right back on. Very frustrating indeed. And even if you write the name before it glitches, it’ll just glitch on top of it. All of it is just very infuriating, the only reason I’m keeping LEGO is I need it to power my train.

No instructions

2022-12-29

Like many other reviewers, I am rating LEGO low because of the lack of instructions.

Another very important feature is missing: please prevent the phone from auto locking when LEGO is in use. I’m trying to run a long program but after a minute everything stops because the phone screen auto locked!

Piano key alignment is even worse now!

2023-01-30

The reset of the keys on the grand piano was always not that great from the beginning. After the update it’s even worse. What happened!? It used to hit the stopper and then slightly rotate back and the keys would be mostly aligned. Now it hits the stop and and motor does not rotate slightly back leaving the keys totally unaligned! Please
fix this

No working

2023-03-03

I will clarify this review as LEGO does work and the phone (iP 11 PM) does talk to the this app hub via Bluetooth but when I press the controls train does not move. Disappointed because the guy at the store just sold it to me and didn’t mention about earlier iPhone compatibility. Hopefully for support with newer phones.

Getting better for custom set-ups, but not great

2023-04-01

I have a train MOC with the PUP hub, train motor and color sensor. Without instructions, it’s very difficult to “trial-and-error” my way through the places/color plates where I want the train to stop, wait X seconds, reverse, etc.
Also would be great to save a program sequence from LEGO to the remote controller. Doubt it’s possible unless there’s a memory module, but it would make it easier to turn on and “run”. A desktop app would be even better.

Good, but needs updates

2023-05-03

Got LEGO for the this app grand piano. It works well, but a couple of things would make it much better:
- the motor resets when going into play mode, but it spins longer than it needs to. It feels like it’s damaging the motor and I cringe every time
- PLEASE make it so that it keeps the phone awake while playing music! Very frustrating to be listening to a piece and watching the movement, only to have it abruptly stop because my phone shut off the screen. Most apps override this when playing video or other content, please fix!

No instructions

2023-06-03

LEGO looks promising but has no instructions or troubleshooting. The intro video did NOT play on my phone or my wife’s iPhone. LEGO appears to connect to my son’s train via Bluetooth because I can see battery life and the device name. However the train doesn’t move and the controls don’t work... when I press a button nothing happens. I can’t find any help or instructions anywhere. Legos are typically a premium product but the experience with LEGO is disappointing. I have tried the this app website and instructions there are not clear either.

Bluetooth speaker support

2023-07-05

On Technic Control +, I can connect to a Bluetooth speaker and the Technic hub at the same time, put my speaker in my Technic model and play sounds from the model, not the phone. In LEGO, you cannot do that. I would like to run my trains with sound, please update LEGO so it is consistent with Technic control +

Decent when it works

2023-08-05

It connects fine and you can drive the car (batmobile in my case), but none of the programmed buttons work. I finally figured out if I disconnect and reconnect again after trying a programmed button they’ll start working.

Train stops when leaving app

2023-09-06

Just did the Croc train and works fine but when trying to access the iPhone camera to take video of it moving along it stops. Does the same just by leaving LEGO . I see others have had the same issue. Wondering if fixed. Would be cool to show the train off.

Only 1 problem

2023-10-08

When I play the pieces for the piano, everything works great. Whenever I try to listen, often the keyboard gets clogged after not long. At first, when we weren’t done, it was simple to fix but when we were done, it was extremely hard to fix. It happened today and it took us 5-10 minutes to fix.

Best app

2023-11-08

The reason why it’s not working that well is because you have to put in battery’s. It’s not that hard! Just look through every page of the instructions and you will literally see how to make the motor work! It’s nice and you can watch the train move on the tracks.

Great app - well executed!

2023-12-10

Gave LEGO a try despite the mixed reviews. Really glad I did.

LEGO was quick and intuitive. No issues whatsoever connecting the devices on my iPad mini 4. A software update was required for the hub itself and straight after, my son was enjoying his train!

Great for the kids, even better for the parents in saving x4 AAA batteries 😃

Works Great 👍

2024-01-10

Connected to my Batmobile almost immediately within one minute. Great simple instructions didn’t even need to watch video. Great STEM activity for kids and adults of all ages. Even though the car itself is very pricey, would recommend for everyone. App was just amazing too! Keep up the good work this app looking forward to seeing what other STEM products you come out with!!

Controls won’t work

2024-12-17

At first LEGO was working really well, but then some problems started appearing, firstly, some of the controls just stopped working, (specifically the speed, the slower parts were the non working ones) I tried the battery on the train, I tried un-installing and re-installing LEGO , the list goes on. Secondly, you can rename the power piece of your vehicle, the only problem is it won’t let you rename the power price of your vehicle, you’ll delete the name and it will glitch right back on. Very frustrating indeed. And even if you write the name before it glitches, it’ll just glitch on top of it. All of it is just very infuriating, the only reason I’m keeping LEGO is I need it to power my train.

Deborah
2021-12-30

I have the same issue with the app as reported by Olivier Lambert — no music options to play. Has a fix been identified?

Olivier Lambert
2021-10-16

Hi! I have successfully built the Grand Piano until page 108 of the booklet. On page 109, instructions suggest testing the connection between the Lego Powered Up app and the hub in the piano. The Bluetooth connection seems to be successful (something was loaded and the hub lights went through different colours). However I don’t see any list of songs such as the one showed on page 109 on the app itself after selecting the option with the play button. The screen is just empty except for the Bluetooth symbol which has a green check mark and a red square button which does not seem to do anything. The next page in the booklet seems to suggest that when playing a song from the app the wheel will start spinning but I cannot launch this test since the app does not show me any Playday music and play button. Is this a known issue? What should I try doing at this stage? Thanks in advance for your help. Best regards, Olivier Lambert



Is LEGO Safe? 🤗🙏


Yes. LEGO® Powered Up is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 467 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for LEGO Is 23.5/100.


Is LEGO Legit? 💯


Yes. LEGO® Powered Up is legit, but not 100% legit to us. This conclusion was arrived at by running over 467 LEGO® Powered Up User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LEGO Is 37.8/100..


Is LEGO® Powered Up not working? 🚨


LEGO® Powered Up works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LEGO® Powered Up? Post a Review




Features

- Access control panels for DC Super Heroes App-Controlled Batmobile, LEGO City Cargo Train or LEGO City Passenger Train.

- Control speed and direction of LEGO vehicles with a variety of exciting interfaces.

- Add playful sounds and take your play to the next level.

- Use LEGO Powered Up hardware components in your customized models to bring them to life!

- Code movements and sounds for your models to create real-life behaviors.

- Simple, easy-to-understand programming language based on drag’n’drop coding.

  Customer Service/Support