J.O.E. app not working? crashes or has problems?

J.O.E. Status

Last Updated on 2025-02-20 by JURA Elektroapparate AG

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19 User reports:
App has problems

User reports 19

⚠️ Most reported problems ⚠️

Connection

42.9%

Not working

28.6%

Crashes

19.0%

Something else

9.5%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 2 Reported Issues:

Jon 2024-02-25

J.O.E. will not stay connected to my Z10. It worked perfectly for about two months before it started acting up. Sometimes it will say the Z10 is unavailable or in use. It connects for a few seconds and then disconnects, and sometimes it will connect for a minute or so. It never disconnects from my network. I suspect the plugin network chip may be flakey, but it could be the app itself.

Mark Liley 2023-04-07

Jura Z10 using the app. 1. It does not sync with my other apple products. So I can not use Siri to order a coffee, unless I change the instruction. 2. Whatever levels I set, do not sync onto another device, so all settings are different, unless I change every device . The app levels do not sync to the machine, so if I press the machine display, I get a different coffee to the app. Many thanks

Showing 1-2 of 2 reported issues:

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Common J.O.E. Problems & Solutions. Troubleshooting Guide

Table of Contents:

J.O.E. iPhone Issues and Solutions

J.O.E. iOS app crashes, not working, errors
J.O.E. iOS app network issues
J.O.E. on iOS has black/white screen

J.O.E. Android App Issues and Solutions

J.O.E. has errors/crashing/not working
J.O.E. server network connectivity issues
J.O.E. has black screen

⚠️ Troubleshoot | Fix Now in One Click

J.O.E. iPhone Issues and Solutions

How to fix J.O.E. app crashes or not working on Iphone (iOS):

Close and restart the J.O.E. app on iPhone
Update J.O.E. app to the Latest Version for iOS
Uninstall and reinstall J.O.E. iPhone app
Update your iPhone to the latest iOS version

Fix J.O.E. on iPhone unable to connect to server/internet connection issues::

To resolve J.O.E. network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

J.O.E. Android App Issues and Solutions

Fix J.O.E. not working on Android, crashes, errors or is unresponsive:

Force Stop the J.O.E. App
1. On android, goto Settings » J.O.E. » click [Force Stop]

Update J.O.E. to the latest version on PlayStore

Clear J.O.E. App Cache and Data:
1. On android, goto Settings » Apps » J.O.E. » Storage » click [Clear Data] option. This clears both data and cache.
2. restart J.O.E..

Fix J.O.E. unable to contact server/ J.O.E. internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click J.O.E. » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto J.O.E. » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch J.O.E.

Contact Support

Verified email ✔✔

E-Mail: Help@joe.coffee

Website: 🌍 Visit Joe Website

Privacy Policy: https://joe.coffee/terms-of-service-privacy-policy/

Developer: Coffey Ventures, Inc.

‼️ Outages Happening Right Now

Mar 26, 2025, 03:53 PM
a user from Beaufort, United States reported problems with J.O.E. : Not working
Mar 10, 2025, 09:06 PM
a user from Luxembourg, Luxembourg reported problems with J.O.E. : Not working
Feb 15, 2025, 08:27 PM
a user from Rosendahl, Germany reported problems with J.O.E. : Not working
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