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⚠️ Most reported problems ⚠️

Connection
53.2%

Not working
27.7%

Crashes
12.8%

Something else
4.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of J.O.E. Problems 😠👌🔥

- Version 1.3.0 dumbs your machine down and takes away your customizations.

- The new interface hides the simple act of making an espresso or coffee behind an opaque and non-intuitive interface.

- Everything’s a one off each time you order.

- Only one person at a time can use the app to connect to the Jura.

- The Order feature is useless because any settings you assign to any one product (i.e., coffee, espresso, etc.

  2 Reported Issues: 😵🆘🛟🚨📢

Jon
2024-02-25

J.O.E. will not stay connected to my Z10. It worked perfectly for about two months before it started acting up. Sometimes it will say the Z10 is unavailable or in use. It connects for a few seconds and then disconnects, and sometimes it will connect for a minute or so. It never disconnects from my network. I suspect the plugin network chip may be flakey, but it could be the app itself.

Mark Liley
2023-04-07

Jura Z10 using the app. 1. It does not sync with my other apple products. So I can not use Siri to order a coffee, unless I change the instruction. 2. Whatever levels I set, do not sync onto another device, so all settings are different, unless I change every device . The app levels do not sync to the machine, so if I press the machine display, I get a different coffee to the app. Many thanks

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Common J.O.E. Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot J.O.E. app on iOS and Android devices. Solve all J.O.E. app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. J.O.E. iPhone Issues and Solutions

  2. J.O.E. Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JURA Elektroapparate AG, developers of J.O.E..




About this app

JURA Operating Experience (J. O. E. ®) is the modern, intuitive and convenient way to make optimum use of the many customisable setting and programming options on your JURA coffee machine*.  With JURA Operating Experience you can control your JURA coffee machine* from your mobile device, with all the convenience of touchscreen operation.  To use all the features of J. O. E. • WatchOS 5. * J. O. E. ® is compatible with all JURA coffee machines equipped with Smart Connect or WiFi Connect.