Gensys app not working? crashes or has problems?

Gensys Status

Last Updated on 2025-02-03 by SPS Gensys B.V.

I have a problem with Gensys

Are you having issues? Select the issue you are having below and provide feedback to Gensys.

⚠️ Fix Now in One Click

User reports:
No current problems

Have a Problem with Gensys? Report Issue

Common Gensys Problems & Solutions. Troubleshooting Guide

Table of Contents:

Gensys iPhone Issues and Solutions

Gensys iOS app crashes, not working, errors
Gensys iOS app network issues
Gensys on iOS has black/white screen

Gensys Android App Issues and Solutions

Gensys has errors/crashing/not working
Gensys server network connectivity issues
Gensys has black screen

⚠️ Troubleshoot | Fix Now in One Click

Gensys iPhone Issues and Solutions

How to fix Gensys app crashes or not working on Iphone (iOS):

Close and restart the Gensys app on iPhone
Update Gensys app to the Latest Version for iOS
Uninstall and reinstall Gensys iPhone app
Update your iPhone to the latest iOS version

Fix Gensys on iPhone unable to connect to server/internet connection issues::

To resolve Gensys network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Gensys Android App Issues and Solutions

Fix Gensys not working on Android, crashes, errors or is unresponsive:

Force Stop the Gensys App
1. On android, goto Settings » Gensys » click [Force Stop]

Update Gensys to the latest version on PlayStore

Clear Gensys App Cache and Data:
1. On android, goto Settings » Apps » Gensys » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Gensys.

Fix Gensys unable to contact server/ Gensys internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Gensys » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Gensys » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gensys

Contact Support

‼️ Outages Happening Right Now

Started 6 minutes ago
ViaMichelin GPS, Route Planner
Started 10 minutes ago
Voir
Started 18 minutes ago
Fun Print
Started 24 minutes ago
EssentialPIM
Started 27 minutes ago
NGL
Started 33 minutes ago
NBA
Started 36 minutes ago
Pit Boss Grills

Alternatives Apps

ADP Mobile Solutions

Microsoft Teams

Indeed Job Search

ZOOM Cloud Meetings

DoorDash - Driver

Intralinks VIA®

Breet: Sell Bitcoins Instantly

eve Virtual

TrueConf Video Call

BoomNation App