🏷️ About: The app is a feature rich and easy to use client for administrators, IT managers, service managers and end users. It contains all the neccesarry functions to monitor and manage an IT infrastructure.
Some of the highlights are: monitor and manage multiple clients, view messages grouped by type and severity, monitor status of IT-services and Business services, 24x7 stand-by support functions, view relationships within the IT infrastructure, perform root cause and impact analyses, analyse statistics and create graphics for a variety of values, perform trend analyses, create and update tickets, register activities and follow-ups.
Manage the impact on the business with Gensys Service Management.
Service Management with a business focus, workflows, reports, dashboards and an innovative service desk.
Gensys provides everything for IT management with a business focus.
IT Service Management focusing on the business.
