HANSATON stream remote app not working? crashes or has problems?

HANSATON stream remote Status

Last Updated on 2024-11-07 by Sonova AG

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Common HANSATON stream remote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HANSATON stream remote app on iOS and Android devices. Solve all HANSATON stream remote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HANSATON stream remote iPhone Issues and Solutions

HANSATON stream remote iOS app crashes, not working, errors
HANSATON stream remote iOS app network issues
HANSATON stream remote on iOS has black/white screen

HANSATON stream remote Android App Issues and Solutions

HANSATON stream remote has errors/crashing/not working
HANSATON stream remote server network connectivity issues
HANSATON stream remote has black screen

HANSATON stream remote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HANSATON stream remote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HANSATON stream remote app crashes or not working on Iphone (iOS):

Close and restart the HANSATON stream remote app on iPhone
Update HANSATON stream remote app to the Latest Version for iOS
Uninstall and reinstall HANSATON stream remote iPhone app
Update your iPhone to the latest iOS version

Fix HANSATON stream remote on iPhone unable to connect to server/internet connection issues::

To resolve HANSATON stream remote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HANSATON stream remote black/white screen (blank screen) on iPhone:

Follow the HANSATON stream remote iOS app troubleshooting guide Here →

HANSATON stream remote Android App Issues and Solutions

Fix HANSATON stream remote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HANSATON stream remote app issues:

Force Stop the HANSATON stream remote App
1. On android, goto "Settings" » click HANSATON stream remote app. » click "Force Stop".

Update HANSATON stream remote to the latest version on PlayStore

Clear HANSATON stream remote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HANSATON stream remote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HANSATON stream remote.

Fix HANSATON stream remote unable to contact server/ HANSATON stream remote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HANSATON stream remote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HANSATON stream remote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HANSATON stream remote on android.

Solve HANSATON stream remote black/white screens issue on Android:

Follow the HANSATON stream remote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sonova AG, developers of HANSATON stream remote.

About this app

The HANSATON stream remote App lets you control your hearing aids remotely from your smartphone. *The equalizer works on STRATOS (ST) and EXCITE Pro (XC Pro) hearing aids only. **These features are only available for STRATOS (ST) hearing aids. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.