Are you having issues? Select the issue you are having below and provide feedback to Unitron Remote Plus.
- App needs a setting to de-prioritize the TV connector program
- No way to see the battery life
- App doesn't connect
- Bluetooth cracks and pops when dial tone is activating
The old app worked perfectly, now with the revised app the left volume is down considerably and when increased to compensate reverts to 0 within a few seconds. I have re booted the hearing aids a number of times also deleted the app and re loaded it but to no avail. Please advise.
The unitron plus remote app doesn't open
Unitron app was working until recently but after re-installing, it crashes before opening fully.
I have deleted and reloaded the app. Then restarted phone. Restarted hearing aids. Try to use app and it turns off before it connects. Continues to crash.
Bluetooth on iPhone almost impossible to connect with Unitron. App is primitive and needs to work with folks at Apple to work out the bugs.
Was working OK for more than year. Because of son maintenance issue a spare set of earphones was given. The app was not connecting to new pair even though it detected. So uninstalled and reinstalled again on the same mi note 9 pro. After re installing the downloaded app , having troubles of crashing. The app starts and crashes within 5 seconds.
I can't get my hearing aids to answer calls they are connecting on the app but not the Bluetooth
Your remotes keep breaking and the app will not load to work for hearing aid control. Is this to help the hearing aid owner’s back to the wall to have to purchase the expensive UStream remotes! I have had to get two and need a new one now! I am a senior adult and these prices and lack of cooperation is bondage in the worst kind a of way!!
Complete guide to troubleshoot Unitron Remote Plus app on iOS and Android devices. Solve all Unitron Remote Plus app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sonova AG, developers of Unitron Remote Plus.
The Remote Plus app is compatible with Unitron hearing aids with Bluetooth connectivity. *The equalizer and remote adjust work on Discover Next (DX) and Blu (B) hearing aids only. **These features are only available for Blu (B) hearing aids. The Unitron Remote Plus app is a remote control for your hearing aids and so much more, giving you multiple options to personalize your hearing aids. Receive timely notifications that help you learn how to use and care for your hearing aids. Adjust how your hearing aids sound using an equalizer*. Send feedback directly to your hearing care professional, so they can personalize your devices at the next visit. Temporarily boost speech or listening comfort while in the automatic program**. Add customizable manual programs directly in UnitronRemotePlus **. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.