Are you having issues? Select the issue you are having below and provide feedback to Vistana.
- No way to activate Touch ID
- Not fully functional yet
- Information is not current
- Locked out of own account
Tried everything on my own (after a call to Vistana did not help) - I cannot log in! My user name and/or password is not recognized. Vistana said it is a setting on my computer but did not tell me what it might be.
Unable to login yet again. Does anyone still work at Vistana? No way to get anybody to answer phones and still getting errors when logging in.
App crashed twice, gave up
Does this website ever work and do they ever answer their phones? Hold time is at least 60 minutes and still no answer (again). I am about ready to call the BBB and AG in Florida. Pay and get no service, calls, or help. Worthless.
pay now part of site simply not working.
Complete guide to troubleshoot Vistana app on iOS and Android devices. Solve all Vistana app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vistana Signature Experiences, Inc., developers of Vistana.
With 22 Sheraton Vacation Club and Westin Vacation Club villa resorts in the U. S. , Mexico, and the Caribbean, this app offers a flexible vacation lifestyle — giving travelers the ability to vacation within a collection of villa-style resorts in the best locations within the most sought-after destinations. Owners also receive privileged access to more than 7,000 properties and resorts worldwide across an extraordinary portfolio of brands through Marriott Bonvoy™, as well as enjoy worldwide exchange options to nearly 3,200 resorts through Interval International®. Your happy place is here. Unlock the key to living life on vacation, staying within a collection of villa resorts, giving you all the comforts of home while staying in the most desirable locations.