Vistana app not working? crashes or has problems?

Vistana Status

Published by Vistana Signature Experiences, Inc. on 2023-12-19

Your happy place is here. With 22 Sheraton Vacation Club and Westin Vacation
Club villa resorts in the U.

I have a problem with Vistana

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 5 Comments

By Dorothy A Capone 11 months ago

Tried everything on my own (after a call to Vistana did not help) - I cannot log in! My user name and/or password is not recognized. Vistana said it is a setting on my computer but did not tell me what it might be.

By Mike Sherretz 1 year ago

Unable to login yet again. Does anyone still work at Vistana? No way to get anybody to answer phones and still getting errors when logging in.

By Elizabeth kurila 1 year ago

App crashed twice, gave up

By Elizabeth Burns 1 year ago

Does this website ever work and do they ever answer their phones? Hold time is at least 60 minutes and still no answer (again). I am about ready to call the BBB and AG in Florida. Pay and get no service, calls, or help. Worthless.

By michael visse 1 year ago

pay now part of site simply not working.

Common dislikes about Vistana app

- No way to activate Touch ID

- Not fully functional yet

- Information is not current

- Locked out of own account

Have a Problem with Vistana™ Signature Experiences? Report Issue

Common Vistana Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vistana app on iOS and Android devices. Solve all Vistana app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vistana iPhone Issues and Solutions

Vistana iOS app crashes, not working, errors
Vistana iOS app network issues
Vistana on iOS has black/white screen

Vistana Android App Issues and Solutions

Vistana has errors/crashing/not working
Vistana server network connectivity issues
Vistana has black screen

Vistana iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vistana app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vistana app crashes or not working on Iphone (iOS):

Close and restart the Vistana app on iPhone
Update Vistana app to the Latest Version for iOS
Uninstall and reinstall Vistana iPhone app
Update your iPhone to the latest iOS version

Fix Vistana on iPhone unable to connect to server/internet connection issues::

To resolve Vistana network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vistana black/white screen (blank screen) on iPhone:

Follow the Vistana iOS app troubleshooting guide Here →

Vistana Android App Issues and Solutions

Fix Vistana not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vistana app issues:

Force Stop the Vistana App
1. On android, goto "Settings" » click Vistana app. » click "Force Stop".

Update Vistana to the latest version on PlayStore

Clear Vistana App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vistana app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vistana.

Fix Vistana unable to contact server/ Vistana internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vistana » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vistana » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vistana on android.

Solve Vistana black/white screens issue on Android:

Follow the Vistana android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vistana Signature Experiences, Inc., developers of Vistana.

100% Contact Match

Developer: Vistana Signature Experiences, Inc.

E-Mail: [email protected]

Website: Visit Vistana Website

About this app

With 22 Sheraton Vacation Club and Westin Vacation Club villa resorts in the U. S. , Mexico, and the Caribbean, this app offers a flexible vacation lifestyle — giving travelers the ability to vacation within a collection of villa-style resorts in the best locations within the most sought-after destinations. Owners also receive privileged access to more than 7,000 properties and resorts worldwide across an extraordinary portfolio of brands through Marriott Bonvoy™, as well as enjoy worldwide exchange options to nearly 3,200 resorts through Interval International®. Your happy place is here. Unlock the key to living life on vacation, staying within a collection of villa resorts, giving you all the comforts of home while staying in the most desirable locations.