Filtrete Smart app not working? crashes or has problems?

Filtrete Smart Status

Published by 3M Company on 2023-10-03

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App has problems

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Reported Issues: 1 Comments

By Tish Stapf 4 weeks ago

I purchased the smart app filter because the dust in my apartment is just ridiculous, and the highest rated filter changed monthly just wasn’t enough. I quit having the maintenance guy come in once a month with the cheap ones that corporate provides, and bought the best that Filtrete made for dust and allergens. Still? Dust all over the place by the end of the month… and this with the best filter out there, by Filtrete. I see by the number of search options that I’m not the only one searching for answers as to why my filter isn’t connecting to my WiFi…

Common dislikes about Filtrete Smart app

Major upgrade caused the app to not connect to the filter

Filter sensor only pushes users to buy more filters even if they do not need them

Filter sensor accelerates the decline of the filter and does not accurately reflect the filter's life

Have a Problem with Filtrete Smart? Report Issue

Common Filtrete Smart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Filtrete Smart app on iOS and Android devices. Solve all Filtrete Smart app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Filtrete Smart iPhone Issues and Solutions

Filtrete Smart iOS app crashes, not working, errors
Filtrete Smart iOS app network issues
Filtrete Smart on iOS has black/white screen

Filtrete Smart Android App Issues and Solutions

Filtrete Smart has errors/crashing/not working
Filtrete Smart server network connectivity issues
Filtrete Smart has black screen

Filtrete Smart iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Filtrete Smart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Filtrete Smart app crashes or not working on Iphone (iOS):

Close and restart the Filtrete Smart app on iPhone
Update Filtrete Smart app to the Latest Version for iOS
Uninstall and reinstall Filtrete Smart iPhone app
Update your iPhone to the latest iOS version

Fix Filtrete Smart on iPhone unable to connect to server/internet connection issues::

To resolve Filtrete Smart network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Filtrete Smart black/white screen (blank screen) on iPhone:

Follow the Filtrete Smart iOS app troubleshooting guide Here →

Filtrete Smart Android App Issues and Solutions

Fix Filtrete Smart not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Filtrete Smart app issues:

Force Stop the Filtrete Smart App
1. On android, goto "Settings" » click Filtrete Smart app. » click "Force Stop".

Update Filtrete Smart to the latest version on PlayStore

Clear Filtrete Smart App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Filtrete Smart app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Filtrete Smart.

Fix Filtrete Smart unable to contact server/ Filtrete Smart internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Filtrete Smart » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Filtrete Smart » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Filtrete Smart on android.

Solve Filtrete Smart black/white screens issue on Android:

Follow the Filtrete Smart android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 3M Company, developers of Filtrete Smart.

72.73% Contact Match

Developer: 3M Company

E-Mail: [email protected]

Website: Visit Filtrete Smart Website

56% Contact Match

Developer: Winix inc

E-Mail: [email protected]

Website: Visit Winix inc Website

About this app

Filtrete™ Smart pairs with your Filtrete™ Smart Air Filter and Filtrete™ Smart Air Purifier to help you understand and manage your home’s air quality. It provides useful tips and alerts customized to your home’s environment, and will notify you when it’s time to replace your filters based on air flow and usage – not just time. • Pair Smart Air Purifiers to manage your indoor air quality – monitor and clean your air while remotely controlling your device by turning power on/off, setting different fan speeds, etc.