HSBC Singapore Reviews

HSBC Singapore Reviews

Published by on 2026-03-25

🏷️ About: The HSBC Singapore app has been built with reliability at its heart. Designed specifically for our Singapore customers, you can now enjoy a secure and convenient mobile banking experience with: Online banking registration on mobile – use your mobile device to easily set up and register for online banking account.


       


Is HSBC Singapore Safe to Use?

We Investigate the app owner's website (Hsbc.com.sg), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
44.5%

😎 Positive experience
36.9%

🤬 Negative experience
18.6%

~ from Justuseapp.com NLP analysis of 1,039 combined software reviews.

Is HSBC Singapore Safe?
HSBC Singapore is very safe to use.
66.5/100

  Safety Analysis »»

Is HSBC Singapore Legit?
HSBC Singapore looks authentic and legitimate.
146.8/100



Read 17 Customer Service Reviews 😠💢

4.7 out of 5
Customer service is useless

Global transfer not working. Systems gives an error reference but no one knows what it means or how to solve your problem.

Rating Hsbc-sg app

Needs too many unnecessary clicks. Probably the worst designed app in the World

Horrible app bad design and forcing upgrade

Can’t believe HSBCSingapore force updates otherwise you can’t use it. Unless it is a safety bug HSBCSingapore should not force updates! Extremely horrible! No one need you to tell what to do and when to do it. Away from this bank too! Horrible exchange rates

Touch ID? Not!!

Today is 27 Apr 2018. Where’s the Touch ID support? It’s nowhere to be found!

Cryptic

No direct ability to pay credit card bill after viewing . Need to do a “transfer” for funds to credit card payments. Unable to post date the payment

Buggy

Pretty useless app with a web back end... Keeps getting errors and can't pull transactions. Please fix!

Absolutely terrible interface and very customer unfriendly

A real step back. Banking in the 90ies

Terrrible usage

Spend more time downloading calling logging on calling more getting tokens just to check my balance. Terrible service

Hopeless

Useless. Can’t even see account transactions. Only see totals in accounts, no details of transactions and only can do transfers, payments and fx.

Very bad

Hi I was an active user. But your new version requires ios12.2. That means I need to buy a new phone to use your app. Better to stop.

500MB for the app? Wasting iPhone space

Is the bank taking our phone storage more than it should? This is not a game app

Great suggestions hide your bank details on transfer receipts

Yes I agree with the comments above, hiding account details to confirm payments is both a very sensible idea with so many scams going on. We only use Paynow feature for small transfers to people we nearly know. Otherwise great app!

Improvement suggestions

Dec 2020 - thank you for enabling Face ID per suggestion and PayNow via contact. I have a new suggestion on Paynow. I’d like to be able to send PayNow Confirmation via iMessage, line, WhatsApp, while masking my account number and account name. It would make this functionality perfect. Thank you so much.

For next update, I’d like to suggest
1) adding Face ID for authentication
2) in PayNow function, add contact access so that users can pick whom to pay via names, instead of having to manually input 8 digit phone number which is prone is human error.
3) in PayNow function, remember old or frequent PayNow phone number or contacts.

Mind you that all of these suggestions are already available in HSBC HK app & PayMe. Thank you and hope the next update is better.

Good but hard to transfer money and Paynow doesn’t really work

It’s ok

Dark mode support

Hello,
Where are we standing on the dark mode support on your application ?
It was released by apple in 2019 and we are almost in 2024. 5 years to implement a basic feature ?

Transfer services

Very efficient and easy to carry out.

非常感谢接线员的关心和指导!

谢谢行员的帮助哦



Is HSBC Singapore Safe? 🙏

HSBC Singapore is very safe to use. JustUseApp Safety Score for HSBC Singapore is 66.5/100.
This assessment is based on our NLP analysis of 1,039 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

86.6% of users say app is safe 👍
86.6%

9.5% of users have some concerns ⚠️
9.5%

3.9% of users say app is risky 🚨
3.9%


Is HSBC Singapore Legit? 💯

HSBC Singapore looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for HSBC Singapore is 146.8/100 .
This conclusion is based on analysis of 1,039 user reviews.

🔏 Privacy & Data Safety

HSBC Singapore collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Other Data
  • Data Not Linked to You:
    • Location
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics



How was your experience with HSBC Singapore? Post a Review




Features

Instant investment account opening - prefilled for eligible customers with few extra taps and instant decisioning to access Equities in Singapore, Hong Kong & the United States, Unit Trust, Bonds and Structured Products.

eStatements - view and download up to 12 months of both credit card and banking account eStatements.

Virtual card – view your credit card details and even start spending online before your plastic credit card arrives.

Balance transfer - Apply for credit cards balance transfer to convert your available credit limit into cash to help pay off your dues with other banks or to use as you require.

FinConnect (SGFinDex) - view your personal financial data, including information from other banks, securely via the HSBC Singapore app.

  Contact Support
Developer:
HSBC Global Services (UK) Limited


Website: