CB Pay Reviews

CB Pay Reviews

Published by on 2026-01-14

🏷️ About: CB Bank PCL is one of the largest private banks in Myanmar. CB Bank was established on 21st August 1992 with the permission of the Central Bank of Myanmar under the law of Financial Institutions of Myanmar and the Central Bank of Myanmar.


       


Is CB Pay Safe to Use?

We Investigate the app owner's website (Cbbank.com.mm), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
77.5%

😎 Positive experience
22.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 521 combined software reviews.

Is CB Pay Safe?
CB Pay appears generally safe, but use with caution.
22.5/100

  Safety Analysis »»

Is CB Pay Legit?
CB Pay appears legitimate, though exercise caution.
22.5/100



Read 20 Customer Service Reviews 😠💢

3.7 out of 5
Error in Iphone when using M-pitesan

It’s too bad when I use application to transfer the money from cb acc to m-pitesan error message showing “application is not install on your phone”. But actually I have already used last month. Is it happening in apple devices only?

annoying timeouts and poor customer service

one of the worst banks in Myanmar also the session timeout thing is really annoying. UI looks ok compare to other mobile banking apps

Mobile top up not working but it cuts out money

I topped up my mobile 2k mmk on 01feb2020.
It cuts off 2k from my account and money wasn’t added to my mobile balance.
When checking the transaction history, it’s shown as 03feb2020 which is 2 days ahead.
Very disappointed with the transactions. The UI is quite nice though

There's a problem

Whenever internet connection is good or bad, there's always time-out problem in the last step. After that, app is automatically refreshed and goes to home interface again!

လိုင္းဘယ္ေလာက္ေကာင္းေကာင္း ေနာက္ဆံုးအဆင့္ေရာက္ creat လုပ္လိုက္ရင္ time out ျဖစ္ၿပီး အစျပန္ျပန္ေရာက္ေနပါတယ္။

Crashed Repeatedly on iOS 13

It can not be used on iOS 13. Developers are not working enogh to release updates regularly. iOS 13 Betas have been releasing long te ago for developers to test their app if they were still compatible on nrw iOS but CB PAY developers do not check their app.

Horrible apps

Dear CB pay please stop providing the failure apps that loading for 1 hour still loading and loading. Compare to the other Bank mobile banking apps you are failure. if you can't provide a good service please delete the apps from app store

With much hope...

It's been three months and I still can't register my account on CB pay. It always shows like "this customer is invalid" whenever I try to register with my ATM account. And I had been to CB bank for about 5 or 6 times with this error of not being able to register and at the last time I had to know that they hadn't upgraded my birthplace to be able to register with my NRC number. And yet they haven't tried to upgrade my birthplace. Hope that I can use CB pay very soon......

Annoying Timeouts

When logging in keep facing though fudgging time out sessions! Is it even necessary? Phone is already protected with finger print lock/facelock and those timeouts are sooo annoying!!! I can't even log in sometimes and even with app restart, still same error. Refresh time is set like what?? 30 sec?? Have to restart the phone to be able to use it again sometimes. Does dev team even have iPhones to test it with before sending out a buggy app?

App UI Need to improve

CB Pay UI Interface is out of date .Some of features like entering app without internet connection .Now its feel like using web mobile banking and it should be like another pay app .I really disappointed cb pay UI interface . it can be easily to use app smoothly if change app UI .App UI was not improved since 2020

Unicode needed for Burmese

Recent updated version 1.32.0 said it now support zawgyi font. I normally don't use burmese language before, but after seeing the change log, I was curious to see if it already had both Unicode and Zawgyi for burmese language. Such a shame, I found only Zawgyi was on the language list.
While government is pushing to use unicode, I think at least it should be both unicode and zawgyi in language options.

Nobody is going to use Zawgyi in near future, why your developers can't just see that?

Need to improve

CB mobile banking app is more better and more function full. Easy travel card top up feature and wave money top up also can not do on CB pay. CB pay was just sock and trash.

Date are wrong

I was top-up my MPT Card in 22Nov 2020 and the software show 23 Nov 2020 it was wrong
Please fix it
Top up is not important but money transfer will be something having problem

Cash in from MPU

Other pay apps have a feature to deposit cash from any MPU card. CB pay should have it.

Suggestion for App developmemt

Accoding to my experience , the rest features are ok except transaction history which shows only the last 10. Please consider for pdf or excel download feature with filterable period.

Wish u to be the best ones.

p.s I'm an Arsenal Fan & will never use a thing with Rival's logo 😅

Bug Report

Crashed in iOS 13
iPhone 6s
Please Fix, Thanks!

One of the best and most user friendly app

I have been using CB Pay for more than 3 years. This incorporates mobile banking, Cb pay and card management all in one. I also uses AYA and KBZ apps but this one is the most user friendly. App design is simple and great with least lagging time. Would recommend to everyone. 👍

Software Update

We should not give support to zawgyi font any more.

Issue with iOS 13.3.1

Dear Developer
After update the OS, I can’t open to login screen in my phone. Please assist.

Please support and available again Wave Money

I recommend to CB team ,

I liked and used CB Pay service, but now can’t available to sent money on other mobile payment applications(e.g Wave money).So please available on other app to use easily.

bug

please review and fix the BUG



Is CB Pay Safe? 🙏

CB Pay appears generally safe, but use with caution. JustUseApp Safety Score for CB Pay is 22.5/100.
This assessment is based on our NLP analysis of 521 user reviews. Combined with the app store average rating of 3.7/5.

Safety Analysis

50.8% of users say app is safe 👍
50.8%

25.5% of users say app is risky 🚨
25.5%

23.7% of users have some concerns ⚠️
23.7%


Is CB Pay Legit? 💯

CB Pay appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for CB Pay is 22.5/100 .
This conclusion is based on analysis of 521 user reviews.

🔏 Privacy & Data Safety

CB Pay collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Contact Info



How was your experience with CB Pay? Post a Review




Features

- Transfer money to all CB Bank customers with ATM card number, Account number, Phone number (CB pay number) or even with NRIC number for those who do not have bank account/ATM or CB pay wallet account.

With such objectives towards improving technology and innovation in the rapidly changing landscape of banking and financial services, we have launched the CB Pay – mobile banking app which is a solution to delight our valued customers.

CB bank always strives to offer enjoyable experiences for the customers with the best solution and most reliable financial services.

CB Bank was established on 21st August 1992 with the permission of the Central Bank of Myanmar under the law of Financial Institutions of Myanmar and the Central Bank of Myanmar.

If customers already have ATM card, they can register with their ATM card number so that CB pay will automatically link with his ATM card account.

  Contact Support
Developer:
CB BANK PCL

Contact e-Mail:

Website: