Are you having issues? Select the issue you are having below and provide feedback to GoodPup.
- They will still charge you if you cancel 24 hours prior to your next session
- They are claiming to never have received the cancellation request
- The trainer did not show up for the first session
I have paid for 2 weeks of training that I did not receive. I’ve tried multiple times to reschedule the 2 weeks of training that I missed and the app will not let me. I will not continue to pay anything until I get my 2 weeks of training that I have missed. The classes are $25 a week for 5 weeks marking a total of approx. $125 and I’ve paid approx. $75 so far and have only received one me week or training. While I understand that I missed these past classes, I should be able to reschedule them. Had GoodPup not forced me to schedule the past 2 training sessions for a Monday I would have been able to make my appointment without any problems. I should be able to schedule my training for any day of the week that best fits my schedule. So please reschedule my first missed training for Tuesday 09/12/2022 and my second missed training for Tuesday 09/19/2022. Once I have been allowed to reschedule and complete these 2 weeks of training that, again, I have already paid for and have the digital receipts and bank statements to prove I paid for, I will continue to make my payments on time
Complete guide to troubleshoot GoodPup app on iOS and Android devices. Solve all GoodPup app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PetCareNow, Inc., developers of GoodPup.
Contact e-Mail: [email protected]
Our certified trainers will guide you through a course that includes a weekly video call, daily training goals, and text check-ins for whenever you have questions. 1. Weekly Video Call: You’ll work with your trainer one-on-one each week to learn commands and practice. 2. If for any reason you aren’t satisfied with your training in the first month, we’ll give you a full refund. 2. 8 Basic Commands: Teaching your dog its name, sit, lay down, stay (with a release word), come, heel, leave it, and go to your spot. 3. this app’s one-on-one video chat training is today’s most effective puppy training program. Using video chat, we bring you the top trainers from across the country, so you and your pup work with the absolute best. By using video chat, you get to work with the best trainers from across the country. Complete daily goals set during your video session and check in with your trainer over text whenever you need help. 2. You and your pup train at home - an environment that has fewer distractions and where your pup is already comfortable. 3. this app uses positive reinforcement training, which is backed by the American Veterinary Association. 1. Skills to Avoid Bad Behavior: Socialization with other people and animals; plus, preventing begging, barking, and jumping. Still have questions? Send your trainer a message in this app Chat. 4. Daily Goals: Your trainer will give you short, focused exercises for you and your pup. 3. Text Check-Ins: Have a question during the week? You get a course that is built for how pups actually learn. Feel free to send us an e-mail at hello@this app. com. Guaranteed Results: We know this app works.