MAE app not working? crashes or has problems?

MAE Status


I have a problem with MAE

Are you having issues? Select the issue you are having below and provide feedback to MAE.



⚠️ Most reported problems ⚠️
Not working
26.3%

Something else
25.1%

Connection
16.6%

Login
14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 44 Reported Issues:

T
Tan Keng Kee 2024-07-24

I can't open my MAE apps after click log in the yellow icon keep loading n doesn't proceed anymore since from yesterday I hv called up your customer service n visit the branch still unable to settle

N
Nolly Marlin 2024-04-05

I have overcome some issues on 3 April 2024,12:13AM. At first I transferred 200MYR,deducted but my friend did not receive any of the amount. Second time I tried to transfer again using bank account number. Got accepted but not successful,it has been 3 days but they never returned the money.

A
Aminath Hanaan Mohamed Latheef 2024-03-24

It says communication error every single time after I log in, close the app and try to open it.

H
HELLDY JAILIE JAICY 2023-12-02

Why can't update my MAE

D
Daren 2023-10-16

Emui 14 Stuck at loading screen

M
MAILA BINTI HAMID 2023-10-16

Cannot open

A
Agnes Ling 2023-10-13

I unable to apply a MAE account as I start to fill in my information but the system have an error and state that “We'll need additional info from you. Please visit the nearest branch to update your mobile number, then try again.” If I need to visit nearest branch, it is not online anymore!

S
SUSAN AGATHA GRAHAM 2023-09-27

i tried to update my MAE but couldnt. i cannot find the new version of MAE. I am using an android hp

L
Luqmanul Hakim 2023-08-24

Hello, I'm having issues when I want to reset my password. Every time I try to reset my password after the entering the OTP code, it always says that reset failed and below it says host error. Please, I'm trying to reset my password for a week now but I can't. I want to use the QR pay. Please fix this ASAP.

S
Stephanie Rozells 2023-08-16

Why do I keep having to reregister when using the app! It’s especially difficult for me as I reside overseas and have to have access to another mobile phone to insert my Malaysian SIM card to get the OTP! This is ridiculous!

M
Mohamed Vasil Sahubar Ali 2023-08-09

Again sema porpolam

M
Mohamed Vasil Sahubar Ali 2023-08-09

I can't apply Debit card in MAE account. I try it's can't see I was sent a picture

M
Mohamed Vasil Sahubar Ali 2023-08-09

I can't apply Debit card in MAE account. I try it's can't see

M
Mohamed Vasil Sahubar Ali 2023-08-09

I can't apply Debit card in MAE account

A
Andreas Pulch 2023-07-31

When I sign in, the app asks for full access to my cell phone. Including access to my contacts. Since I refused these accesses, I was warned that the app might not work properly then. Intolerable!

Z
Zakaria Mohammad 2023-07-31

Open MAE…but message pop up no internet connection….instead of internet connection no error at all…please help

X
X 2023-07-29

I can't open the mae apps, when open, the yellow icon keep loading only and doesn't proceed anymore....after a while, it come out a notification: "Be right back! We are not getting any response from the server. Please try again." How long time I have to wait for this

S
Siti Normalah 2023-07-28

Im stuck at create password, i had try many time to create my password but the apps say "something wrong" so i need your help

A
Andy Smith 2023-07-11

mae unable to open. yellow screen stays 1 hr without loading.

A
Adam Harith 2023-06-19

i can’t change my password and it said *host error*

A
Amani 2023-06-15

i cant use qr pay and it says server communication error.

A
Ariz Luqman 2023-05-20

Always loading went to open the apps

M
Mubaraq Bin Mohsin 2023-05-19

Tak Boleh Bak Tukar Pin Di App MAE Pergi Dekat Card Yang Keluar Hanya Apply Credit Card

S
Syafiq 2023-05-14

Having problems both MAE and Maybank 2U transfer using QR code. MAE (connection error)

F
Fazilah Binti Nordin 2023-04-17

my secure2 u i cannot tap on and i cannot dowload my mae acct

M
Max 2023-04-08

same with me i have communication error .. i cannot open MAE

J
Junaidah Abu 2023-04-05

Mae apps always blure cannot make any transactions

R
Raff 2023-03-26

MyKad verification error about frame

R
Rajendra Parshad A/L BH Sharma 2023-01-08

The App MAE does not open and keep twirling 90% of the time that I use the MB2U App. This happens even if I am on Wi-Fi. Most frustrating and irritating. I am using IPhone 12 Max Pro and ios 16.2

N
Nabila Hakim 2022-12-02

server communication error when use QRpay.1 month already

A
Alena Abdul Rahman 2022-11-24

Can’t open MAE

M
Man 2022-10-19

I tried to activate Secure2U but it will always be unsuccessful during device name confirmation. The app will put my device's old name and it is grayed out which i cannot edit it. After pressing ok, the process became unsuccessfull. I have tried almost 10 times at it still failed. After that, i cleared cache and remove data for a clean reinstall. After installing MAE again, the app suddenly crashes everytime i launch it. I repeated the delete and install process but the app keep crashing. Please help us Maybank

M
Mohd Sarif Bin Mohd Khairi 2022-10-14

1st cannot update MAE, then I uninstalled MAE app.Then try to re install.Then cannot install at all with something went wrong...

N
Nurul Zuraini 2022-10-05

Already registered for MAE. Yesterday it works fine. But today Everytime I try to make a transfer, the app hangs until TAC crashes. Don't understand why such a critical issue is allowed to happen. Very frustrating.

J
Jason 2022-09-27

I have problems registering the MAE account. After keying in the OTP to complete the registration, there is an error saying it is unable to communicate with server. This problem is persisting for over 24 hours already (started registering on 26/9/2022

C
Claryce 2022-08-01

why after i put my MyKad number and its couldn't verified

N
Noor Syafiera 2022-07-28

I lost my maybank card and replace the card. Hence, i had to recreate a new maybank2u username and password. When i login to my MAE acc. There was no Tabung that i create. Please help me to get the money back in the tabung

N
NOOR SYAFIERA 2022-07-28

I lost my maybank card and replace the card. Hence, i had to recreate a new maybank2u username and password. When i login to my MAE acc. There was no Tabung that i create. Please help me to get the money back in the tabung

M
Muhalid Bin Aziz 2022-07-26

the problem is that it's the third day I can't transfer my money to Maybank 2u, what's the problem, the line is just busy, I want this matter resolved as soon as I need to use money, and after this I don't want to use Mae anymore.

S
Salvacion 2022-07-19

I cannot use this app properly

V
Vincent 2022-07-11

After set up wallet in mae, every once a while when want to log in mae ask u set up again . Again and again. Fed up

E
Edward John A/L Benedict 2022-07-01

Cannot open MAE

J
Jaeron Joel Nyelambau 2022-06-22

cannot see my profile and transfer money the message pop up in my phone when i pun my pin and (custumer info is not available at the moment)

E
Edmund Anak Belun 2022-06-18

CANNOT LOG IN, APP PROBLE.

Showing 1-44 of 44 reported issues:

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‼️ Outages Happening Right Now

  • Apr 13, 2025, 10:58 AM

    a user from Kuala Lumpur, Malaysia reported problems with MAE : Crashes

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  • Mar 29, 2025, 10:35 PM

    a user from San Francisco, United States reported problems with MAE : Not working

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    a user from Iskandar Puteri, Malaysia reported problems with MAE : Login

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