EF Hello Status

Published by Signum International AG on 2024-04-15

Want to improve your English? Tried before, failed before, don’t know how to
start again? EF Hello is your most trusted way to start learning English. We
offer guided English-learning content, skill practice, and personalized
exercises.

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Common EF Hello Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EF Hello app on iOS and Android devices. Solve all EF Hello app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EF Hello iPhone Issues and Solutions

EF Hello iOS app crashes, not working, errors
EF Hello iOS app network issues
EF Hello on iOS has black/white screen

EF Hello Android App Issues and Solutions

EF Hello has errors/crashing/not working
EF Hello server network connectivity issues
EF Hello has black screen

EF Hello iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EF Hello app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EF Hello app crashes or not working on Iphone (iOS):

Close and restart the EF Hello app on iPhone
Update EF Hello app to the Latest Version for iOS
Uninstall and reinstall EF Hello iPhone app
Update your iPhone to the latest iOS version

Fix EF Hello on iPhone unable to connect to server/internet connection issues::

To resolve EF Hello network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EF Hello black/white screen (blank screen) on iPhone:

Follow the EF Hello iOS app troubleshooting guide Here →

EF Hello Android App Issues and Solutions

Fix EF Hello not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EF Hello app issues:

Force Stop the EF Hello App
1. On android, goto "Settings" » click EF Hello app. » click "Force Stop".

Update EF Hello to the latest version on PlayStore

Clear EF Hello App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EF Hello app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EF Hello.

Fix EF Hello unable to contact server/ EF Hello internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EF Hello » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EF Hello » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EF Hello on android.

Solve EF Hello black/white screens issue on Android:

Follow the EF Hello android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Signum International AG, developers of EF Hello.

100% Contact Match

Developer: Signum International AG

E-Mail: [email protected]

Website: Visit EF Hello Website

About this app

Learn English with your AI teacher anytime, anywhere! - English for real-life: Explore the huge range of courses available in EF Hello: take the next step in your career, connect with new people, travel abroad, study in a new country, practice for TOEFL, TOEIC, IELTS, or SAT. Practice your listening through audio and video, and record yourself speaking to check your pronunciation. - Course Library: A huge course library with courses for real-life English. ‘I liked English, but after high school I gave up my studies. Start the journey to reach your goals! - Everything you need in one app: EF Hello teaches all the skills you need to use English in the real world. Start with a free trial, it’s time to begin learning English. We believe in you; you can learn English and EF Hello will be your best cheerleader! - Learn English through conversation: To speak in English, you need to have conversations in English. EF Hello is your most trusted way to start learning English. EF Hello teaches you the same way you use English in real-life; through speaking. So I had anxiety when I decided to learn English again. Want to improve your English? We draw on years of experience teaching languages to offer you an effective curriculum and make learning approachable. Our chat-driven experience will help you stay motivated, learn step-by-step, and see tangible results. Select what suits you best! - Your personal AI teacher: Our expert-developed AI chatbot uses Machine Learning and is constantly evolving. Your AI teacher will introduce you to new vocabulary, explain grammar concepts, and teach you expressions for real-life topics. We offer guided English-learning content, skill practice, and personalized exercises. It will guide you through content created by world-class experts including academics from the University of Cambridge! But EF Hello encouraged me with very warm and friendly words and made me have a positive mind about my studies.