Busuu app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Crashes
49.0%

Connection
14.3%

Login
13.3%

Not working
13.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Busuu Problems 😠👌🔥

- Difficult to review old material

- Fluency rating increases too quickly

- Not taught written languages

- Limited to one study plan at a time

  9 Reported Issues: 😵🆘🛟🚨📢

Christine
2024-02-06

For the last 4 days the app crashes at the same point on the same exercise. It’s driving me nuts. Poter and sapere 🇮🇹 Help?

Albert
2022-12-15

App not responding. Blank, blue screen.

Pedro
2022-09-07

Same here, whenever I try do do a speech recognition exercise this message appears: "please download and enable the Google app to complete speech recognition exercise", although having the last actualization from Google's app installed and allowing it to access my microphone. This happened after I installed the latest version of Android on my phone (12->13).

Nick Gilliland
2022-08-29

I'm getting prompted when I try to talk that "please download and enable the Google app to complete speech recognition exercise." I have this installed and don't see a way to activate or deativate it.

Brian
2022-07-04

I agree with Annie’s complaint of May 15 2022: ‘It continually shows an error saying I'm not connected to the internet. But I am. All my other apps work. I am using my home wifi and there's nothing wrong with it’. And, as another complainant wrote, ‘I have paid for my subscription as well’. I was so far ahead in my chosen language, and then, ?…. No further progress is possible! I can make no further progress beyond the module: (Upper Intermediate B2 (German)). Email advice from Busuu hasn’t helped, because I’m still stuck in the aforementioned module.

Paul Webb
2022-06-15

The app keeps suddenly stopping and sending me back to the log in page.

Jonathan Tracey
2022-05-23

App is failing to update my progress when I complete the grammar modules in the review section. Appears to be giving me the same module to review repeatedly. I’ve logged out and back in and have downloaded latest app version and have uninstalled and reinstalled the app, but makes no difference

Annie
2022-05-15

It continually shows an error saying I'm not connected to the internet. But I am. All my other apps work. I am using my home wifi and there's nothing wrong with it.

Kanishka
2022-03-02

When I am starting the app, it's opening but closing soon automatically. Even I updated it. But it's still not working properly. I have paid for my subscription as well. Please solve the issue ASAP.

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Common Busuu Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Busuu app on iOS and Android devices. Solve all Busuu app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Busuu iPhone Issues and Solutions

  2. Busuu Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Busuu Limited, developers of Busuu.




About this app

Jam-packed with first-rate features, we’re helping over 120 million people overcome their learning struggles, from lack of time and motivation to problems with grammar and vocab.  Your iTunes account will be automatically charged at the same price for renewal within the 24-hour period prior to the end of the current payment period unless you change your subscription preferences in your Account Settings.  Learn English, French, Spanish, Italian, German, Chinese, Japanese, Portuguese (Brazilian), Polish, Russian, Arabic, Dutch or Turkish with this app. We’re serious.  Whether you’re learning for a higher grade, a career boost, mind-blowing travel experiences or for better conversations with your loved ones, this app has got your back.  Whether you’re learning on your iPad or iPhone, this app helps you... That’s right, 13!  We do this by helping our learners achieve their goals, one milestone at a time – and we want to do the same for you. How are we doing this? We’re glad you asked.  They’ll be more than happy to help. Learning from scratch? That’s cool with us.  Or learning after a long break? That’s okay, too. this app helps you find your level and work your way up.  You’re in luck: with our Conversations feature, we’ll connect you with our community of 120 million native speakers.  We organize your learning time for you with our Study Plan.  Your subscription will automatically renew unless auto-renew is turned off at least 24-hours before the end of the current payment period.  It’ll help you revise, revise, revise and revise until the words stick. Grammar.  Download content on your iPad or iPhone and learn on the go with Offline Mode.  Our award-winning online courses are created by our ingenious language experts.  You’ve just discovered this app, a Chegg service – the award-winning app that makes mastering languages easier, more entertaining and effective for all.  A lot of the features are free, but you will need a subscription in order to get access to all features of Busuu.