Babbel app not working? crashes or has problems?

Babbel Status

Published by on 2023-12-06

Millions of people are learning languages with Babbel — the language app built
by language experts. Why Babbel? Our short, interactive lessons rethink
old-school language education to get you speaking a new language with
confidence! BABBEL WORKS: • Efficacy backed by researchers at Yale
University: 100% of study participants improved their oral proficiency in 3
months* • After 10 hours with Babbel, Michigan State Un.


I have a problem with Babbel

Are you having issues? Select the issue you are having below and provide feedback to Babbel.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
158.3%

Login
50.0%

Connection
16.7%

Crashes
16.7%


Reported Issues: 19 Comments

By Steve   2 months ago


Babble does not play audio. The error message that appears is “Allow Lesson Audio”. How is this resolved? The error sows on iPad and iPhone.

By Sue Rahilly   4 months ago


Babbel keeps repeating lesson 3 of course 4 in Newcomer A1

By Dabido   7 months ago


"Oops. Something went wrong message". Yes, I cleared the cache but still getting this message repeatedly. Help!

By Cheri   7 months ago


I'm learning g Spanish and I just finished my Newcomer 1 lesson. Why can't I download the Newcomer 2 lesson?

By nigel holroyd   10 months ago


Babbel worked fine before I updated my iPhone! Now it won’t install 😡

By Bernard Mathey-Prevot   10 months ago


Ipad app keeps crashing. Deleted the app twice and re-downloaded it, but it did not fix the problem. Latest IOS installed on ipad. Have no problem when I use the computer and sign in to my account. Problem started about 4 days ago. All other apps are stable on my ipad, which is fairly new (< 1 year old)

By Keith   11 months ago


All I get is a blank screen and I have a years subscription. If I delete the app and reinstall, I will lose all the data and my position in the lessons. Please can you help

By Pam   1 year ago


I had Babbel app on my previous Android phone and it worked fine. I got a new similar Android phone but now the touch screen will not respond in the Babbel app now. All other apps and touch screens work fine on this new phone - it's only the Babbel app that won't respond. I can't do my lessons now. this is very frustrating as it worked before and now it doesn't

By Alessandro   1 year ago


Error page: oops, something went wrong. It won't let me enter the lesson.

By Cynthia Bowman   1 year ago


When I use the app and complete a lesson my screen locks.

By Bernard Webb   1 year ago


Babbel has crashed on my phone for the nth time and this time will not clear so my phone cannot be used.

By Penny Wise   1 year ago


Whenever I use the app to go on zoom for a class because that's the only way to go on the class, you are in the waiting room but then u are kicked back to the app. Which makes no sense and then u try again and u are again right back on the app and u are not in the class. Can u pls @BABBEL FIX THIS PEOPLE SPEND HARD EARN MONEY AND ITS UNFAIR. DO SOMETHING... PROVIDE THE CODE AND PASSWORD FOR THE ZOOM THEN SO WE CAN GO ON IT BECAUSE ITS OBVIOUSLY NOT WORKING FROM THE APPPP

By Penny Wise   1 year ago


Whenever I use the app to go on zoom for a class because that's the only way to go on the class, you are in the waiting room but then u are kicked back to the app. Which makes no sense and then u try again and u are again right back on the app and u are not in the class. Can u pls @BABBEL FIX THIS PEOPLE SPEND HARD EARN MONEY AND ITS UNFAIR. DO SOMETHING... PROVIDE THE CODE AND PASSWORD FOR THE ZOOM THEN SO WE CAN GO ON IT BECAUSE ITS OBVIOUSLY NOT WORKING FROM THE APPPP

By Patricia Hare   1 year ago


I have been trying forever to cancel my Babbel subscription. When I follow the steps and I am logged in to my account, it then tells me that There is no one with my email enrolled!! Then why is the money still being taken out of my account!!! Please help!!

By Lorrie Dannecker   1 year ago


Hi there - I'm trying to do my Spanish lessons and my iPhone can't connect to Babble - I've turned the phone off and it's still doesn't work when I switch it back on again. It's working on my laptop, which makes no sense as they're both using the same wifi! Please help. Thanks, L

By Leala Danninger   1 year ago


Error message, can’t connect to Babbel

By Jillian Drexler   1 year ago


I just downloaded the app and started my subscription yesterday and I'm having issues with it already. On a certain part of both lessons seven and eight (Spanish), it crashes repeatedly. I followed all of the steps in the email response I received but no luck. Please help. Thanks!

By scott paglia   1 year ago


Two times my app has stopped working on last exercise so I have to repeat 20 minutes of work. Please fix.

By Deborah A. Bircan   2 years ago


Cannot connect to Babbel with iphone 13, it used to work but stopped. Unable to use subscription.


Common dislikes about Babbel app

- Phrases not used in day to day conversation

- Occasional listening problems

- Doing the same set of words for a review back to back

- Glitches that cause the app to close out and restart from the beginning of the lesson



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Common Babbel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Babbel app on iOS and Android devices. Solve all Babbel app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Babbel iPhone Issues and Solutions

  2. Babbel Android App Issues and Solutions

   



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About this app

Email us at support-mobile@this app. *Based on a study conducted with this app users learning Spanish. Van Deusen-Scholl, N. , Lubrano, M. J. (both Yale University) & Sporn, Z. (this app), 2019.  You will need a subscription in order to get access to the full learning materials for one language.  Millions of people are learning languages with this app — the language app built by language experts. Why this app?  Your iTunes account will be automatically charged at the same price for renewal within the 24-hour period prior to the end of the current payment period unless you change your subscription preferences in your iTunes Account Settings.  Why are Americans learning languages with the this app language app?  Follow us on social media for tips on language learning!  When a subscription is canceled, access to Babbel ’s courses and features will expire at the end of the current payment period.  Our short, interactive lessons rethink old-school language education to get you speaking a new language with confidence!  Each subscription will be automatically renewed unless auto-renew is turned off at least 24 hours before the end of the current payment period.  Our language experts build every language course tailored to your native language.  Learn French, Italian, German, Portuguese, Russian, Polish, Turkish, Norwegian, Danish, Swedish, Dutch, Indonesian, and English.  It's not just a Spanish learning app!  This way you learn Spanish and 13 more languages quickly and effectively.  Ideas, comments, or feedback?  "Measuring this app’s Efficacy in Developing Oral Proficiency". **Based on a study conducted with this app users learning Spanish. Loewen, S. , Isbell (both Michigan State University) & Sporn. Z (this app), 2018. “Learning Spanish with this app: Oral Proficiency Outcome in App-Based Foreign Language Learning”. 



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