Contact Learn English Support
Company Name: Signum International AG
About: Want to improve your English? Tried before, failed before, don’t know how to
start again? EF Hello is your most trusted way to start learning English. We
offer guided English-learning content, skill practice, and personalized
exercises.
Learn English Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: efhello@ef.com
Website: 🌍 Visit EF Hello Website
Privacy Policy: https://hello.ef.com/privacy-policy
Developer: Signum International AG
Privacy & Terms:
http://hello.ef.com/terms-of-service
3 Most reported problems 😔💔
Ripoff
by Weaselriffic
EF Hello is good as far as it gets: immersive, lots of listening and speaking, without much typing. All good. I went through all of the foundation and beginner lessons and was looking forward to continuing into the intermediate lessons. There are extremely few.. This is ridiculous. I complained and they said that they were sorry, that I should try another language, like Spanish. Obviously, quite discouraging and i feel ripped off.
Unable to scroll answers
by Pata2001
During the chat session, when there are multiple options for answer, there is no way to scroll the different answers. This bug renders the whole exercise unusable.
Almost promising
by Shared Gamer
The app seemed to have good promise, but falls short when trying to speak. I consistently have to repeat each sentence over and over and over. I thought maybe it was me, but other language apps hear just fine….even better. I would not have purchased this app, but I didn’t cancel before the trial period. I’ll use it for listening and general knowledge, but am usually frustrated after a session. There is a lot of content, though. I would give this 2.5 stars because of the feeling of only getting half of its value. Maybe it’ll get better in time…
Have a Problem with Learn English: EF Hello Speak? Report Issue
Why should I report an Issue with Learn English: EF Hello Speak?
- Pulling issues faced by users like you is a good way to draw attention of Learn English: EF Hello Speak to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Learn English: EF Hello Speak customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Learn English: EF Hello Speak.
