UKG Dimensions app not working? crashes or has problems?

UKG Dimensions Status


I have a problem with UKG Dimensions

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⚠️ Most reported problems ⚠️
Something else
54.1%

Not working
21.2%

Screen
9.4%

Connection
5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of UKG Dimensions Problems 🔥

- Connection issues

- Loading issues

- Not consistent across platforms

- Logs out frequently

- Bug on iPhone app

- Lengthy process to edit or add shifts

- Transfers don't always save

📋 46 Reported Issues:

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Joanna Espinoza 2023-11-01

I can’t login to my ukgdimensions and I need to check my work schedule

D
Declan Whiteside 2023-09-05

Hi I work for Kohls and my app will not work. I open it and its just a white screen. I have uninstalled the app multiple times, Ive tried it on the web and its the same every time its just a white screen. Other people seem to have the same problem with no solution.

P
Peri 2023-08-31

Ukg app not working not letting me login

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Denise Arkelian 2023-03-17

I have an android phone. It's an LG K7 and I did have a Kronos app on it so that I could approve my time card. But I must of accidently deleted it. Now, I can't download UGK Dimensions app because it is not compatible. Is there any work around besides buying a new phone?

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Christine Burke 2023-03-14

I work for Lowe's in Poughkeepsie New York UKG app constantly crashes I have to constantly uninstall and reinstall the app

C
Carly Carlson 2023-02-13

When I try and open my UKG Dimensions app. It just goes to a black screen. I cannot refresh. I have tried turning my phone off. I’ve also tried to see if I needed to update app. No success what do I need to do?

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Labeekah 2023-01-17

When trying to punch on my phone it says the geolocation is incorrect but everything is in order as well as the location on my phone could you please assist

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Marsh381 2022-12-29

The app itself says "Issue detected on this device" this device does not adhere to security standards, contact your administrator for support. But like...that's no help at all. Though I can log into the account manually in a web browser on my phone so that's weird. Cache has been deleted and location open so I'm not getting it.

K
Karen 2022-12-04

get error message passcode is not set . I have iPhone and my iOS is up to date . Help

T
Thomas Kim 2022-11-11

I try logging in (login and password) and it just sends me back to the login screen with an empty red box above it

T
Timiera Clark 2022-11-08

Cannot clock in & cannot fix punch says error WTK ##### or data entry not approved unauthorized

V
Vinh Tuan Hoang 2022-11-08

I can't logging in my ukg dimensions password expires? How to reset or get the code?

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Gemma Lloyd 2022-10-13

I set this up a few days ago and everytime I log in it says HTTP status 500 internal service error. I haven't been able to use this app at all since getting it.

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Shauna VanHart 2022-10-10

It says Error

F
Felicia Cheatham 2022-10-10

Try to log on to ukg to punch into work it says 500 internal error .....how to fix tried to reset does not work

S
Stephanie S Frees 2022-10-06

When I try to log in on my UKG Dimensions app it says HTTP Status 500-Internal Server Error.HELP!

K
Keonte Reid 2022-10-05

It says authentication failed and i don't know what to do.

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YVETTE DIAZ 2022-10-04

Everytime I try to log in it says HTTP status 500 internal service error

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Michaela Roesch 2022-10-04

every time i try to login for my new job no matter how many times my username is correct, i have to reset my password as it never works and always says authentication failed

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Emerson 2022-10-03

Everytime I try to log in it says HTTP status 500 internal service error

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Rodni Roberts 2022-10-02

App will not load. When clicked it pulls up a black screen then after a few seconds just crashes. I have had this problem for about a week. My app is updated and I have tried resetting my phone, the problem persists

R
Robert Scott 2022-10-01

My phone keeps saying htt 500 internal server error when I try to log on to ukg dominions app

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Spencer Glover 2022-09-29

It say http status 500 internal server error

B
BRIAN ESKRA 2022-09-08

I just started working at Meijer and after installing the App, I run it and it asks me to sign in. After signing in, it just goes to a blank white screen. The only options I have are Settings and FAQ. Please help!!

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Esther 2022-08-14

the app does not open properly at all. Just getting white screen. Can access settings, but nothing else. None of the trouble shooting fixes on this site have fixed the issue.

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Lynn 2022-08-02

My app won’t open, only a black screen.

F
Fernando G Tabja 2022-07-14

i can log in and see my schedule at work but when I get home it does not work. Says unable to contact server

J
Joseph Boyer 2022-07-13

Ukg dimensions app keeps asking fory fingerprint my fingerprint scanner is broke and doesnt work and it opens up to the foodlion.com webpage from the app

D
Dixie 2022-07-10

Not sure if this helps anyone but my app is going to a plain white screen, I’ve kinda found a way to bypass it. So when you open the app at the top left hit the 3 dots and his FAQ then press back(if it doesn’t work keep trying like 2 more times or close the app and retry) this will take you to the log in screen. After logging in and loading do the same thing(3 dots, FAQ,back) keep trying until you get to the blue screen to click in and whatnot:) hope this helps!

R
Robb 2022-06-30

Will only open to a blank screen.

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Erin Kyle 2022-06-29

My schedule will not show past July 5

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Ms. Lady 2022-06-29

The app was working fine last night. But this morning when i got off i tried to use the app to clock out and it wouldn't let me

B
Bruce J Gorlewski 2022-06-29

I try to log in to my ukg dimension and it says it's loading but all I get is a white screen. How to fix this problem?

S
Sandy 2022-06-23

Won't work on my phone. Keeps telling me to change password. When go to change password it says unable.to.chsnge password or error.. going on 3 days now . I need this app for work!

C
Connie Walker 2022-06-20

I get error message passcode is not set . I have iPhone and my iOS is up to date . Help

L
LaRhonda Alewine 2022-06-17

I'm getting an error message saying biometric hardware is unavailable and it will not let me log into my app for work.

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Gregory J. Cook 2022-06-17

When I try to log into the app. I received an error code of figer print not enabled. It was working fine last week.

D
Darlene Eppard 2022-06-16

My UKG Dimensions app keeps saying error no fingerprint enrolled. I have never used a fingerprint on this app for work. What is the problem? It has worked fine until recently.

H
Heather Wilcher 2022-06-14

Hi I can’t clock myself in on the app. When I log in and use the punch it comes up to a blank screen.

A
Atonya Stigall 2022-05-29

Doesn't connect

E
Eric Causey 2022-05-26

I work for Academy Sports in Florence SC. We can not clock in on the app because the app has our store location in the wrong place so when we are at the store we are outside of the area where we can use the app. How do we correct the store location on the app?

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Lissette 2022-05-26

It keep saying web page not available. I uninstalled several times. Restarted my phone. Clear the cache data & nothing

H
Hermes P 2022-05-22

I cannot login to the app. Its saying that a system error has been detected.

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Wilma 2022-05-17

Hola baje la aplicacion y ahora no me deja entrar le cabbie la contraseña y no me deja Seguin pixie Dolan contraseña que tenia se la pongo y no la quiere cover que puedo hacer

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Gabby 2022-05-04

Every time I try to view my schedule or request to change shifts with another employee I am unable to. The screen is blank except for a message that says “ Some Unknown Error Occurred. Error Details Not Available.”

S
Sophia Faber 2022-04-25

Hi! I am a new user with the app and I am trying to login but my app is glitching, is there anything I can do to fix it?

Showing 1-46 of 46 reported issues:

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Developer: UKG, Inc.




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