Bryton Active Status
Are you having issues? Select the issue you are having below and provide feedback to Bryton Active.
problems reported in the last 24 hours
Summary of Bryton Active Problems 😠👌🔥
- Not overly intuitive to use
- Account mysteriously rejected password
- App continually forgets password
- No ability to pair with any device or more than one session
- No confirmation is ever sent when registering an account
17 Reported Issues: 😵🆘🛟🚨📢
I can not login or restart my password. App doesn't sent anything to my mail. What's wrong ?
The Bryton active failed to load activities [401]
The Bryton active failed to load activities (401) after updating IOS to the 16.7 version
When I associate the app with Bryton gps dispositive the app begin restarting in loop. I use the last version of bryton active and two kinds of ciclocomputers both with updated firmware
Heart rate will show the max and average only and the heart rate zones all show a value of zero. Also, in the analysis screen (Time in zone), sometimes the heart rate zone will not display; just the power zones show. Finally, is there a way to adjust the heart rate zones manually so that age can be taken into account? Many thanks in advance.
The app keeps crashing/reboot while sync with bluetooth on smartphone (Rider 310). Sync is not possible anymore.
On the app the results are totally Different to what is says on calendar for example today's ride on the app results 6.09 .showing on the calendar 9.47 Can you help with this problem?
rides sync but then do not appear in app
I have had some problems with not getting access to app and then when I do there is something else wrong with access once the app is working .Also my emails to Bryton have gone unanswered.
Bryton active Android app does not allow upload of external gpx files. Android app gives an error while uploading external gpx files. Same gpx file can be uploaded easily to iphone version of active app. Please fix the Android version of active app.
Hi For the last few days, the stats are not displayed on the home page, sometimes the number activities is displayed but not other values. activities are stored and the calendar. thankyou
Maps are not displaying and when attempting to sync last Ride the App indicates Bluetooth is not on but it actually is.
The Bryton apps was keep on crashing after my I-phone updated to IOS16 since last few week.
Acrive App not working well/frozen screen when iphone upgraded to ios 16 . So you have firmware update to address thw problem..tnx from Philippines
Mam problem z aplikacja bryton. Chcąc sobie stworzyć trasę na mapie w tej aplikacji niby ja tworzy i pokazuje komunikat że trasa poprawnie zapisana w chmurze. Następnie wchodzę w zaplanowana trasę a tam nie ma nic. Tak jakby coś całkiem zdechło :( To samo z plikami gpx nic nie zapisuje a pokazuje się literka n czyli jako tak trasa być powinna. Coś jest z chmura nie tak lub po jakiejś ostatniej aktualizacji coś skopali kolejny raz. Ale to już raczej frustracja sięgnęła zenitu. Jest to mój pierwszy i ostatni licznik tej serii. Wolę iść w Garmina lub Wahoo. Sami pomogloscie mi podjąć decyzję.
Bryson active app keeps crashing
Absolutely frustrated with the 320 not syncing and freezing. Compared to my Garmin it is a very unpleasant and frustrating experience
Have a Problem with Bryton Active? Report Issue
Common Bryton Active Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Bryton Active app on iOS and Android devices. Solve all Bryton Active app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at I-Yuan Wu, developers of Bryton Active.
Verified email
Contact e-Mail: [email protected]
The easy-to-use Bryton Active app allows you to track/plan workouts, customize your device, plan trips, sync to popular 3rd party platforms, and much more! The Bryton Active app can automatically sync your workouts with your favorite 3rd party platforms such as Strava, TrainingPeaks or Selfloops after simple set up so you can share your rides with friends and family or be fully prepared for race day! With improved Bluetooth communication, it is now easier than ever to sync your rides and view detailed ride overviews and analysis whenever and wherever you are riding with Bryton Active! After pairing your computer with the Active app, it will automatically check the firmware version and current GPS data on the device and notify you when updates become available so you are always have the newest and best updates and features! With the new app, it is now possible to automatically sync tracks from your device to the Active app, automatically calibrate altitude, and set up the auto pause feature of the Bryton device. The new Active app offers whole new experience with a more Intuitive and easier to navigate user interface, reorganized and categorized app menus, and more user-friendly design, all while incorporating powerful features and functions! Conveniently customize almost any setting in REAL TIME with a simple push of a button without navigating through device menus! Either enter an address or point of interest and let BrytonActive automatically find the best route for you or define your own routes with touch-enabled points and multi-destination custom routes! Easily plan trips on your trip-enabled Bryton computer! Spend more time riding and less time worrying! Setup just became even easier! Cut the cord on PC uploads! Visit for more information or contact support@brytonsport. com with any questions.
