Bryton Active app not working? crashes or has problems?

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93 User reports:
App has problems
 User reports 93

⚠️ Most reported problems ⚠️
Not working
35.7%

Login
30.4%

Something else
17.0%

Connection
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 19 Reported Issues:

A
Anthony 2025-05-04

new app not working all ride data lost

G
Glen Finch 2025-05-03

Unable to set Login in details no confirmation email received to set up app.

D
Dawid 2024-03-30

I can not login or restart my password. App doesn't sent anything to my mail. What's wrong ?

J
Jon 2023-12-31

The Bryton active failed to load activities [401]

⚠️ Troubleshoot | Report Issue ⚠️
T
Tran Ngoc Tan 2023-10-17

The Bryton active failed to load activities (401) after updating IOS to the 16.7 version

A
Andrea 2023-08-22

When I associate the app with Bryton gps dispositive the app begin restarting in loop. I use the last version of bryton active and two kinds of ciclocomputers both with updated firmware

P
Paulo Quaglio 2023-08-17

Heart rate will show the max and average only and the heart rate zones all show a value of zero. Also, in the analysis screen (Time in zone), sometimes the heart rate zone will not display; just the power zones show. Finally, is there a way to adjust the heart rate zones manually so that age can be taken into account? Many thanks in advance.

L
Louis Simon 2023-05-31

The app keeps crashing/reboot while sync with bluetooth on smartphone (Rider 310). Sync is not possible anymore.

A
Ala 2023-05-14

On the app the results are totally Different to what is says on calendar for example today's ride on the app results 6.09 .showing on the calendar 9.47 Can you help with this problem?

⚠️ Troubleshoot | Report Issue ⚠️
L
Lee Kallenbach 2023-04-15

rides sync but then do not appear in app

C
Charles Hiort 2023-03-27

I have had some problems with not getting access to app and then when I do there is something else wrong with access once the app is working .Also my emails to Bryton have gone unanswered.

B
Bobby Mathew 2023-02-26

Bryton active Android app does not allow upload of external gpx files. Android app gives an error while uploading external gpx files. Same gpx file can be uploaded easily to iphone version of active app. Please fix the Android version of active app.

T
Ted Gomm 2023-02-26

Hi For the last few days, the stats are not displayed on the home page, sometimes the number activities is displayed but not other values. activities are stored and the calendar. thankyou

N
Neil Broadhurst 2023-02-24

Maps are not displaying and when attempting to sync last Ride the App indicates Bluetooth is not on but it actually is.

⚠️ Troubleshoot | Report Issue ⚠️
T
Tham 2022-10-05

The Bryton apps was keep on crashing after my I-phone updated to IOS16 since last few week.

R
Rolando Geres 2022-09-30

Acrive App not working well/frozen screen when iphone upgraded to ios 16 . So you have firmware update to address thw problem..tnx from Philippines

T
Tomasz 2022-08-27

Mam problem z aplikacja bryton. Chcąc sobie stworzyć trasę na mapie w tej aplikacji niby ja tworzy i pokazuje komunikat że trasa poprawnie zapisana w chmurze. Następnie wchodzę w zaplanowana trasę a tam nie ma nic. Tak jakby coś całkiem zdechło :( To samo z plikami gpx nic nie zapisuje a pokazuje się literka n czyli jako tak trasa być powinna. Coś jest z chmura nie tak lub po jakiejś ostatniej aktualizacji coś skopali kolejny raz. Ale to już raczej frustracja sięgnęła zenitu. Jest to mój pierwszy i ostatni licznik tej serii. Wolę iść w Garmina lub Wahoo. Sami pomogloscie mi podjąć decyzję.

M
Mr Lee Arthur 2022-07-16

Bryson active app keeps crashing

S
Stephan Ferreira 2022-03-29

Absolutely frustrated with the 320 not syncing and freezing. Compared to my Garmin it is a very unpleasant and frustrating experience

Showing 1-19 of 19 reported issues:

Have a Problem with Bryton Active? Report Issue




Common Bryton Active Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Bryton Active iPhone Issues and Solutions

  2. Bryton Active Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: support@brytonsport.com


Verified email ✔✔

E-Mail: dev@brytonsport.com

Website: 🌍 Visit Bryton Active Website

Privacy Policy: https://www.brytonsport.com/#/privacyPolicy

Developer: Bryton Inc.




‼️ Outages Happening Right Now

  • May 04, 2025, 03:50 PM

    a user from Grignols, France reported problems with Bryton Active : Account

  • May 04, 2025, 03:46 PM

    a user from Roubaix, France reported problems with Bryton Active : Not working

  • May 04, 2025, 03:23 PM

    a user from Le Mans, France reported problems with Bryton Active : Not working

  • May 04, 2025, 03:16 PM

    a user from Dijon, France reported problems with Bryton Active : Login

  • May 04, 2025, 03:05 PM

    a user from Perpignan, France reported problems with Bryton Active : Not working

  • May 04, 2025, 02:33 PM

    a user from Sheffield, United Kingdom reported problems with Bryton Active : Not working

  • May 04, 2025, 02:30 PM

    a user from Bressuire, France reported problems with Bryton Active : Login

  • May 04, 2025, 02:06 PM

    a user from Sunnyvale, United States reported problems with Bryton Active : Connection

  • May 04, 2025, 02:04 PM

    a user from Chaves, Portugal reported problems with Bryton Active : Login

  • May 04, 2025, 02:02 PM

    a user from Soest, Netherlands reported problems with Bryton Active : Login

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