UKG Dimensions Reviews

by Praetorian2000

Kronos is not consistent across platforms. It acts one way on the desktop, a different way on my tablet, and currently on my phone it doesn’t work. And even within one platform, how it works or functions isn’t always the same. One moment I have to log in one way and then another moment I have to log in a different way. Why it even logs me out to begin with I don’t know why. In a 3-week period I have had more problems and issues with clocking in and out than I have ever had. Several days in a row I clocked in late because UKGDimensions wasn’t working properly on the phone. It took me that many days to realize I need to stop using UKGDimensions on the phone and use it on the tablet. And just when I thought UKGDimensions on the phone was fixed, I was wrong and of course I clocked out late because I then had to search through my bag for my tablet. Over 35 years of working and I NEVER had problems with my time sheet until we started using Kronos. And my co-workers are having similar issues.

by Gglorelai

How come we cannot see the staff working on a different shift or on a different day unless we ourself is working that day? With our old system we can see the staff members for a particular day not necessarily our working day so we can swap or request to work. When we switched to this system, I feel blind, unless I work on that particular day I don’t know who is working and how many. The flexibility of swapping with a coworker for shift change has severely been limited to the schedule you can see. Management now has to get involved with swapping the schedule whereas before we do it amongst ourselves and just submit final approval.

by Seventj7

Simple, please when I press clock in don’t throw up a pop up beforehand saying there’s other days I have missed punches. Cool I’ll figure that later but now me being right on time just made me a minute late.

Punch in and punch out is all we need. Lunch in and out is the same button but you’re trying to add content that doesn’t need to exist. No where does it say that lunch out was a lunch it just says we clocked out. My problem is I hit the wrong buttons often because it’s two pages. And a small arrow to click over to the other page. Why can’t you just have in and out? It’s nonsense.

Also if I mess up which I often do, i sometimes add an extra punch in which punches me out. Fixing is a nightmare since we can’t delete rows. Instead I have to correct by adding fake punches so it goes in 1pm out 1:01pm.

My company must have gotten the license to use UKGDimensions super cheap

by K1031B

Look elsewhere for an app to help with work. It’s exhausting to say the least. UKGDimensions isn’t user friendly, and UKGDimensions is full of bugs and glitches that have yet to be fixed. For instance, I haven’t been able to punch my times for DAYS not an hour or even half-a-day, but days. If UKGDimensions can’t be trusted to record times that affects my pay, then it shouldn’t be an app at all. Like I said previously: “look elsewhere.”

Also, I don’t want any developer feedback saying you’re taking my comment “seriously,” because if you did, the God forsaken app wouldn’t be such a dumpster fire.

by Not Ant Good

This is the worst time keeper I have ever used. Very hard to stay connected and keep connected. Would not recommend this to any business. I own a small company and after using this for my current employment I different would not use it for mine business m. The free time keepers are better this one. Every time you go to punch in your rejected you have to do it for five times you got a punch out your reject it you have to do it for five times it’s just crazy it’s not worth the effort that an employee has to do to get punched in and out and it also skills time from you

by Pijkleem

Where to start? Let’s start with the 3 minutes that I lose before my shift, when I take lunch, when I clock in from lunch, and when I go home every day. And that’s being incredibly generous. That’s 3,120 minutes a year. That’s 52 hours. OF MY TIME YOU ARE WASTING. If you can get UKGDimensions to reliably connect, you’re greeted with the pinnacle of mid-2000s design language. I never felt like I was having time stolen from me as I spend countless minutes each day trying to use UKGDimensions to clock in and out. I would rather have a system of punch cards than continue to suffer with this absolute embarrassment of a program.

by Sweepout

The average rating used to be 1.8 stars out of five. And NOW its over 4? I call bull there is no way! Nothings changed! UKGDimensions is a BUGGY MESS! It CRASHES constantly and you have to do a hard forceful close on UKGDimensions and then relog in on everything and hope it doesnt crash again before you get to what you need! This is by far the WORST app i have ever used! Its obvious as to why. They arent the business we work for so they dont care how it works as long as they get money from our companies to let us use it. The fact that companies are still choosing this as the platform for their business is astonishing though with how bad it is!

by Cr8zyErRn

Nothing about this is user friendly. Took over an hour to schedule 12 shifts, one at a time. Only has list view without the month on the days. So easy to get lost and schedule the right day in the wrong month. Could you get rid of the list and give a month view so we could see what month we are in. When clicking help it has nothing to help with schedule. Left in the dark and frustrated. It would have been easier to dive 60 miles to my job site to use their pc to put in my request. Desktop version is not much better. Do you have instructions or videos somewhere that actually help navigate this frustrating app? No stars !!!!!

by Vetnet

Hate the Interface. Not user friendly. FINALLY….I can view my schedule in whole instead of only one day then losing it completely and then not being able to figure out how to view that one day again. Every time I want to attempt to use UKGDimensions (knowing it’ll be futile anyway), I’m greeted with a white screen that flashes at near seizure inducing speed with this message “unknown error. Please contact your administrator.” ( I only know this because I was able to capture it on a screen shot after 163 attempts). I always have to completely close app in background and re log in - which is SOOOO inconvenient. Especially because I’ve YET to find any other functionality inside UKGDimensions . At. All.

by Poeticel

I’ve said this before, but UKGDimensions is not intuitive and I constantly have connection issues. Sometimes it takes five minutes to boot up and sometimes it never boots at all. The interface doesn’t make sense and things are not centrally located. I’m still not able to request time off in UKGDimensions and have to go to desktop to do that, which defeats the purpose of using UKGDimensions . Even loading on desktop can be slow. I got five+ emails about the same in-app notification. There’s good elements about having a time-clock interface you can access remotely, but UKGDimensions takes a lot of software finessing to get it to do what you want, like wiggling your broken headphones in the jack to get both sides of the audio.

by Porjaie

I’m the associate of the store 🍖🦁 using this apps for receive the schedule. The reasons that I don’t like are
- Most of associate is below standard technology’s knowledge and they always has a question about their schedule and how do they look thought to the apps.

- User Experience (UX) and User interface (UI) design is not friendly. The major using this apps is checking the schedule. When we open the apps we’re expect to see that button obviously and easier to understand. I understand that we get use to with how we get the schedule before but if you wanna chance you should do it better.

- It’s soooooo difficult to make a schedule on the phone. have you ever try before? When we make a schedule we can see just one row and not able to rotate the phone to see more row of schedule. You need to improve the point so bad and others point as well

I’m not try to be over claim your app. I’m the end user that hv to deal with UKGDimensions from now on and I don’t want to get frustrate every time I use.

I believe you try to create the apps to help HR and associate. I’m really appreciate for your Idea. And I will look forward to see the better app as well. Thank you ;)

by Camtw11

Quite frankly, all of the 5 star reviews must be from bots and not real people. UKGDimensions is not user friendly, neither is the desktop version either. You can’t stay signed in to UKGDimensions , therefore you can’t get notifications if your schedule changes/is posted, if employees put in time of requests, or for anything really. Currently, there is a bug on the iPhone app where as soon as you log in you just get a blue screen. I deleted and reinstalled UKGDimensions only for it to work for about 2 hours before going back to a blue screen. Trying to edit or add any shifts (especially if they have to be transferred to another location) is a lengthy process for no reason, and half the time the transfer doesn’t save so you have to do it 4-5 times to keep it up. Overall, a subpar software and worse app.

by One Star Rep

UKGDimensions NEVER loads on the first try. I always have to force close and reopen on my iPhone 13 pro. I don’t like that I can’t see who I’m working with unless I try to swap a shift and even doing that is a task. Even swapping a shift doesn’t work more than half the time. When viewing my weekly schedule and times, I don’t like having to tap on the day, wait for it to load, and THEN scroll through the days. I’m sure there are more flaws, but at least with Resource Central I could view everything I needed easily.

by Colejm

Everything about UKGDimensions seems “designed to annoy”.
Extra steps, steps, steps ...
Want to check your time card? No problem! ... well .... actually clicking “time card” just takes you to another screen, where you can now select “My Timecard” (which is the ONLY choice on that screen, so thanks for that extra step). And then it will only show the pay period that just ended, so you need to open the calendar now, and select “current pay period”.
Did you approve an employee’s time off?
Great. But wait, she wants to change her plans...
Just go in and change it right?
Wrong.
If “I” sign off on my employee’s PTO request, it can only be edited by “MY” superior.
Sorry ... but that is asinine.
Kronos Dimensions is frequently “experiencing connection problems” - usually when people need to clock in or out (naturally!).
I find the whole Kronos experience annoying, overly finicky, and a complete waste of time.
The icing on my particular slice of cake came yesterday, when I FINALLY was able to log in, after a 20 minute period where UKGDimensions just spun and spun, I tried to enter a punch for my employee and Kronos - get this - BEGGED me to go to UKGDimensions Store and leave a review.
Be careful what you wish for, Kronos.

by Tooncesnaomi

UKGDimensions is okay when it works. Recently, I have not been able to view my account at all. After logging in, UKGDimensions just shows a blue rectangle at the top of the screen and nothing else. This is super annoying when you try to clock in and end up being late because your app decides not to work. It hasn’t worked for 3 days. I have an iphone and other coworkers of mine who also have iPhones have had the same problem. I’ve tried updating UKGDimensions and restarting my phone and nothing works.

by Profesir1

It’s works okay for the base user. Where I feel it could be better is that it does not alert the employee about their missed punches. It notifies the next level user. Meaning Superviser about the missed entry, but the base user must go into their account to find out if there any issues with their time cards. For me, this would stop me from having to track down the employees about missed punches.

by Frustrated Emplyee

Since Friday all of a sudden I’ve had issues signing in. After I enter my sign in info the screen goes two tone blue. It doesn’t give me anyway to sign out or go back or anything. It’s stays like that all day. We use this for work and it’s not very reliable. I can’t see my schedule…. And this has happened every time I’ve tried signing in from my phone over the past 3 days

by Giddygabe

For reasons I have yet to understand, this past week has been a nightmare with UKGDimensions. I didn’t used to have a problem, but suddenly it’s like it refuses to work on my phone. It’s frustrating and inconvenient beyond words. This program needs to be fixed, because people depend on their time being recorded properly. This is very disappointing.

by Miss Elizabeth 13

It would be nice if our plans changed we could cancel our vacation within a certain time frame. Also if our pay stubs would be available on your site instead of having to go to another site for our information.

by Sunni F

I am an employee and we use UKGDimensions to clock in and out . UKGDimensions is the worst and would not recommend due to the connection issues. For instance when I attempt to clock in I can’t due to the connection issues. UKGDimensions is always saying loading but is never loading . I waited 2 hrs to clock in during a session and still managed to not get clock in. Had to have my assistant manually clock in!

by Skunky1234

UKGDimensions doesn’t display what is shown. I keep getting error messsge safari can’t open page. My schedule isn’t even on UKGDimensions .

by Ertl Family

I can’t log in whether on my iPod or phone.

by 9th504

why isn’t there an “forgot username” option? i can’t login to my account because i don’t remember my username. also no option to reset username. there’s no option for username period!!!